The owner was very kind and helpful. He stayed with me while I waited for my boyfriend to pick me…read moreand my car up. He got there as quickly as he could, reporting it was a very busy time for him.

This company left us stranded in the side of the road for almost 4 hours. Their reason was…read moreconfusion on our location even though we gave them a specific mile marker. When we called for the 5 time they hung up on us and would not pick up again. Once we picked up, our driver was very personable and efficient. Overall terrible customer service and communication, but good people behind the wheel.

A Doordasher slid down my neighbor's driveway and nearly overturned in my yard. Two tow trucks came…read moreout and left huge gashes and drag marks in my lawn and scattered all of the cinder blocks I had stacked up (we're building a retaining wall) because they were in the way. No regards whatsoever for private property, didn't ask my permission, didn't repair the damage and didn't put my blocks back where they found them. It wasn't my vehicle and it wasn't my problem but they destroyed my property and made extra work for me because I had to restack the blocks, but hey, anything to make their lives easier is the general mindset of service people in Charleston. If I ever do need a tow, I won't be calling these people.

0stars took them…read moreall day to change a tire , literally over 24hours , they always charge to much and not friendly. Just all around bad business

It's been a month, so I'm hoping I got the right towing service…read more Enterprise gave me a new Chrysler Pacifica mini-van with 13,000 miles on it - it made it through 2 days of driving to land me in Charleston, West Virginia. Went out one afternoon to find all electrics dead. AAA responded with Glen's (I believe) and a driver 'Rick' (again, I should've submitted this last month). Great guy - attempted a jump in parking lot of Best Western/Charleston, no dice, he suggested we head over to local Enterprise, we did, they sent us to the airport Enterprise, he took me and the van over there and he waited with me at the desk for keys to a Grand Cherokee (also new) which would ultimately get me through 7 days of driving, trouble-free. Many thanks to 'Rick' and his outfit for the 3 hour investment of time.

Alan was friendly and helpful on the phone during a busy time, a refreshing change from many towing…read morecompanies. Keep up the great customer service.

Kellys Car Care And Towing. Highly Recommend, Very Nice Man. Kelly Is There To Help You. He Cares…read moreAbout Your Well Being And Your Car And Not Your Wallet. Good Luck Kelly With Your Business

From the owner: Kellys car care is a christan owned and operated auto repair shop we offer minor mechanic work and…read morebody and paint work. We except insurance work. Our labor rates is $65.00 a hour. I have over 30 years combined experience and minor repairs and body and paint work. We also do towing I have a rollback and I do local tows for 65 dollars within 25 miles of Charleston

Very prompt, professional service! The truck rescued us very quickly on the side of a very busy…read moreWest Virginia highway,

Prompt, friendly, service at a reasonable price. We were satisfied and will return for any other…read moreauto maintenance and repairs we may need.

My blazer was stuck. He came here, got me out. Easy piezy, I highly recommend him. He didn't try to…read morerip me off. Like another local tow truck company quoted me for it was insurance related, and they were trying to charge me $200 on top of the insurance. I highly recommend mean Genes

These guys responded to my daughter when she had a vehicle accident. They were super nice and…read morehelpful in a tough situation. Thanks so much for everything!

I would not recommend this company; reason-I paid him with my credit card and waited a week for him…read moreto tow my vehicle. He never showed, in fact I had to call another towing company and paid them. I asked him twice and wrote him a letter to please credit my account, it's been almost two months and he has yet to credit my card. He stole my money!!

Id recommend this company for any of your towing or roadside assistance needs. I called them…read moreyesterday morning after my car had broken down and the driver (Eric) was on scene in no time. He was extra careful with my car to not damage it and didn't get in any kind of hurry to get it on the rollback and get on to the next job. The price was also very reasonable and was the best rates around. Don't hesitate to call upon WV Towing and Recovery for your towing and recovery needs!

They were prompt, reasonable, and knowledgeable! This being after I called for another tow truck,…read morethey showed up an hour late and couldn't jump our Ford Super Duty! The mechanic and the tow truck driver were easy to work with, helped fix my issue, and got me back on the road within an hour and half. They also showed up when they said they would! Hats off to these fellas!

Woke up this morning with a dead starter, had to find a garage and towing service ASAP and decided…read moreon Glen's for the transport. Wrecker arrived ahead of estimated time and the driver Todd was also kind enough to drop me off at home after delivering my car to the shop. Excellent service, reasonable price, recommended!