They were prompt, reasonable, and knowledgeable! This being after I called for another tow truck,…read morethey showed up an hour late and couldn't jump our Ford Super Duty! The mechanic and the tow truck driver were easy to work with, helped fix my issue, and got me back on the road within an hour and half. They also showed up when they said they would! Hats off to these fellas!

Woke up this morning with a dead starter, had to find a garage and towing service ASAP and decided…read moreon Glen's for the transport. Wrecker arrived ahead of estimated time and the driver Todd was also kind enough to drop me off at home after delivering my car to the shop. Excellent service, reasonable price, recommended!

Daughter stuck beside the road with flat tire. Called "Nate", he was there within 20 minutes. Spoke…read morekindly, courteous, knowledgeable, with respect toward her safety & well being. The price was very fair!

We ended up with a tire issue 2 hours from home and at 10pm. I called and Nathan came to the…read morerescue. Because the tire on the Range Rover was a unique size unfortunately he didn't have a replacement but was willing to see if he could help us. He was able to plug the tire with his new technique of using a rubber screw with cement I believe it was to give us a temporary fix. He was very informative of what steps he was taking to try to fix it. Even though it was very late Nathan showed up and was so nice. If you have tire issues, need fuel, locked out of your car, or a jump start Nathan with Avid road service is the place to call!

I accidentally locked my keys in my car. called AAA and they contacted Riverside. They arrived…read morequickly and took care of the problem right away. The service man was very nice and professional. Thanks for the fast and friendly response.

When I was stranded, Stan came to my rescue. I can't speak highly enough of this dude…read more I was driving through West Virginia when sensors in my truck started acting up and trigger engine power reduction. I was about to slowly get off the highway, and as I came to the exit, I saw a Chevy Dealership within reach, but as I tried to force my truck over there, my truck completely died. I pushed and pulled my truck into the parking lot of the Paul White Dealership, but their service center refused to help me. They suggested I tow my truck 15 miles to the next closest Chevy dealership. It was 4 pm in the afternoon. I needed to get to Asheville, NC that night. I googled around and found Riverside Service Center. I called them up. They said they were closing at 4:30, but they could tow my truck over the river if I need their help. I realized they were my best option. At 4:30, I got nervous. Stan and tow truck still wasn't there. I was afraid he'd called it a day and forgot about me, but back then, I didn't know Stan. If I knew Stan like I do now, I wouldn't have been nervous. Just before five, he came around the corner and picked up my truck. He stayed late and worked fast. He quickly got a sensor ordered and replaced to get me back on the road within an hour. I was amazed, and I still am incredibly grateful for his help. Have an issue with your car? Go see Stan!

Oh my Goodness this gentleman who owns this business is just outstanding. Our large van (Ford…read moreeconoline) must be towed via flatbed. I am more than happy to say we were well treated. The cost for the van to be towed from Kanawha City to Dunbar was 95.00. Everywhere else was well over 100.00 if we would have had cash it would have only been 85.00!! If you break down & need your car truck or van towed don't hesitate to call!!!

Overcharged and tried adding bs Fees on a 3rd party tow bill. You have been warned. I would ask for…read moreanother tow service

Very prompt, professional service! The truck rescued us very quickly on the side of a very busy…read moreWest Virginia highway,

I have used this company twice and they are wonderful! They have great customer service and great…read moreprices. If I ever need towing again I will definitely use them again and highly recommend them.

They towed our RV to their lot after we were involved in an accident on I-64 near their…read moreestablishment. They gave us cold drinks at the accident site and let my wife and cat (which was very stressed) sit in their air conditioned truck. When we got to their shop to clean out our RV they offered us popsicles to help with the heat. Everyone there was very nice and super supportive. They even drove one family to their home in War, West Virginia after they could not get a ride.

This place is amazing. We are from Texas and during a very long road trip our suv began to…read moreoverheat. It was a little after 5:00 pm and after calling several places they were willing to send a tow truck to pick us up. Since they could only carry 2 people in the tow truck, by law, a man, last name Hutchinson, picked up my family in his own truck. They took us to a hotel by their shop and even got a discount on our stay. The next morning, Daniel, (I believe was his name) the mechanic that worked on our vehicle found the problem immediately. He fixed the problem and had us back on the road by 11:00 am. They did not take advantage of our situation and just billed us for the tow and an hour of labor, didn't need any parts. What can I say, they saved our trip and didn't break the bank in the process!

We were on a road trip five hours away from home and broke down. They came out on a Saturday and…read morerescued us. They sent out an extra truck to transport my passengers. They repaired the car and got us back on the road. The guys were friendly and kind. Thanks guys!