This facility always over books or they double book, they're always screwing up the appointments,…read moreand then blame you for the mix up! The service on the car was fine; it's the people that are responsible for booking appointments that are incompetent. I'll take my business somewhere else from now.

Just don't . Started off nice . Then turned bad when they were called out for trying to upsell an…read moreitem that Toyota offers for free . Then got upset after we didn't rush buy a "deal" . Wouldn't recommend

I purchased a new 2023 Kawasaki Vulcan voyager 1700 motorcycle from them on 2/02/2024. On…read more12/17/2025 I took the MC in for warranty repairs. It had a visible antifreeze leak between the cylinders. Also, the shift indicator on the dash was showing incorrect position of the gears and sometimes a delayed indication of what gear you were in while traveling. At times it would work find. I left the mc with them and ask to be notified when they made the repairs. On or about 12/28/2025 I called and ask for an update. I was told they had cleaned the antifreeze off the cylinders and was watching for it to return. And they hadn't test driven it yet for the shift indicator problem. On 2/17/2026 I called for an update and was told the repairs were complete, but the tech was out of town for training and wouldn't be back until the following week. He wanted to test drive the mc to make sure the repairs were fixed. I suggested that I would come up and test drive and if the repairs corrected the problem, I would bring the mc home, if not I would leave it there so the tech could follow up. I was told by the service associate Matt that he would call me right back. I received a call from M.S Lowe the other service associate that there had not been any repairs make to the mc. The tech had only done a meter readout on the shift indicator problem and confirmed with Kawasaki that the meter readings were correct. I told M.S. Lowe I would come and get the mc, I believe after TWO MONTHS it was time for me to try something different. I stopped and discussed this matter with GM Bobby Baldridge before leaving. I was hoping he would offer a positive resolution. To my surprise he showed very little interest and didn't offer to correct the problem in any fashion. My conclusion on this matter. BUYERS BEWARE; THERE IS NO INTEREST IN PROVIDING YOU WITH A CORRTION TO A PROBLEM WITH YOUR MACHINE. I BASE THIS CONCLUSION ON HOW I WAS TREATED. GOOD LUCK TO OTHER BUYERS

I was stranded 400 miles from home on a Victory with a bad rear tire. Called them right when they…read moreopened and everyone was super helpful. Got my bike in right away and got me back on the road. Truly appreciate everyone's help at the dealership.

C Adam Toney in Teays Valley is wonderful! I live nearby, so the convenience is a plus, and they're…read morealways fast and professional. I've visited this location nearing a dozen times and they've always been helpful, friendly, and accommodating. Also, I'm a young woman who goes in on my own for service on my vehicle. They could very easily take advantage of my ignorance regarding cars, but they've always been open and honest with me. I can't recommend them more. Edit: I want to specifically shout-out Ms. Debbie Insco! She's been the one to help me the last few times and she's so sweet and helpful.

By far the worst experience I've had at any tire shop. Went in to get a tire patched and they told…read moreme I would be in and out in 90 minutes. After 90 minutes they finally took my car back. After 20 minutes of watching the tech on my dash cam just continue to stuff his face instead of work. Meaning after almost 2 hours I was still gonna have to wait for them to do the actual work. I finally told them to give me my keys and left. I've taken cars there for years but I will never be going back there again. Clearly they have lost their work ethic.

Great service and staff. Car looked brand new and was cleaned inside and out. No problems working…read morewith insurance company and work was completed quicker than I expected. Second time I've used them. Highly recommend.

FANTASTIC!! Professional, perfect workmanship and talk about going above and beyond! I'll never…read morego anywhere else. Thank you guys!

Two different auto repair stations told me that I had bent wheels and one cracked wheel. Both…read moreshops recommended Bent Wheel Solutions. The repairs were not cheap - the peril of owning a Volvo. On the other hand, the repairs were less expensive than replacing the wheels. The repair process was quick and my car is as good as new.

They mounted tires on my Corvette Z06 that other tire shops did not want to touch. In the process…read morethey discovered two wheels out of round and trued them removing a slight shimmy that I had experienced for quite a long time. They were courteous and efficient.

Very easy transaction to purchase our truck. Daniel handled the sale very nicely and did not play…read moreany typical car salesman games. I'd buy another car from him. Thanks!

NEGATIVE STARS! They have had my vehicle for 3 plus months!!! My vehicle has sat in the same place…read moresince it was towed there. they keep saying next week, then the next week, then the next

Absolutely recommend Mountaineer 4X4! Great service, easy to work with, and do an amazing job!read more

Been going here my whole driving life! Best shop around. Top notch place. You will not find a…read morebetter group of knowledgeable people!

A-1 was well paid to deliver a damaged car from their lot to central Virginia. They had my phone…read morenumber from our communications at the time of my accident in Huntington. They did not notify me they were delivering my car and when they did, they left it blocking my garage door. The vehicle has a broken wheel and can not be moved out of the way of the garage. The driver could not have found a worse place to leave it on my 22,000 SQ Ft of pavement which includes 3 designated parking areas. It looks like he tried to hit the smallest parking area but missed the back side of the parking pad by 15' and left the car hanging out and blocking a garage door. 15' further back would have been perfect, it's a shame they delivered the car over 200 miles and missed by 15'. Had they offered me the courtesy of a simple phone call, I would have been available to show the driver where I wanted the car

I feel compelled to take the time to express my gratitude over the kindness that the people at A-1…read moreWrecker in Barboursville showed my daughter during a difficult moment for her this weekend. She was traveling alone from college in Kentucky, home to Maine, and encountered a flat tire on the highway in Barboursville. I called various wreckers and got nowhere, until I called the kindest woman at A-1 Wrecker Service. She sent a wrecker out to my daughter and even told me the best place to get a new tire. A-1 Wrecker had someone out to my daughter within 15 minutes! From our daughter's frightened call to being back on the road took only 1.5 hours (shout-out to the amazing NTB in Barboursville, as well!), which is simply amazing. When Sara got home, she said that she had encountered the nicest, kindest people that she had ever met, so I really wanted to thank you all. Thank you for taking care of our girl when she needed it. Be well, and God bless.