My brother and I were traveling from Pennsylvania and stopped in Black Sheep to see what they had. We also wanted to take a break. I've been slowly looking for a 2022 or newer Road Glide; I currently have a 2015 Ultra. They had a few Road Glides, and my brother asked what year a specific one was. This dealership does not have tags/stickers on its bikes. The salesman Brad, who we learned was new, said it was a 2022. My brother yelled over to me that it was a year I was looking for, so I asked how many miles it had. He said a little over 12k. As I walked over, I asked, "Are you sure it is a 2022?" He said, "Yeah," and I said I would confirm it with Jared. Jared told Brad it was a 2022; therefore, I asked how much it was. Brad said $19,989. I looked at my brother and said, "That sounds good. Can I take it for a test drive?" I took it for a nice test drive, and all went well. I said I was interested in seeing the numbers. He returned with the lowest trade-in value on my bike and the exact numbers the Road Glide was listed for. I told them you are wasting my time. I want to get to the bourbon trail. The next numbers should be your best and final, as I will leave if not. He returned, upped the trade-in value by $3200, and reduced the bike by $1200. I was happy with it and said we have a deal if they can switch some stuff out from my bike, since I'm traveling. They agreed. They pulled both bikes in the back to start swapping the agreed-upon things out.
I went in and signed the paperwork. I had to charge the difference as they would not take a personal check. This was the first time I could not write a check. Another associate got on a call with my insurance company to transfer it over, and he said the Road Glide was a 2019. I said stop. I was told multiple times it was 2022, and I negotiated based on that. Yes, I should have verified and noticed it on the paperwork, but I took them at their word. They should know their inventory, and when it was confirmed, I believed it. Anyway, I canceled the deal and obtained a full refund. The salesman, Brad, apologized and even texted the next day to see how I was doing. Apparently, it was going to be his first sale.
All in all, I wasted almost three hours and walked away without a bike. read more