If you like top notch customer service and knowledgable staff that usually find you before you find…read morethem then this is where you want to shop for your hardware needs. Not the biggest store around but its a great place to shop.

This is the hardware store we hang out at the most. But I've discovered that not all hardware…read morestores are created equal - even if they are in the same chain! If you can't find it here, try the one in Carleton Place. It's not as far as you'd think, from here - maybe 20 minutes. But if you're doing a big project, they most likely have what you need.

I shop here a LOT, but was annoyed at their policy for major appliances. If you buy it, then forget…read moreabout returning it. Even in COVID times, they would not budge even though I got stuck with a Kitchen Aid lemon of a dishwasher.

The last thing this little store needs is more people crowding through but I can't help myself…read more This is the perfect little shop in the perfect little town to browse for that little gadget you didn't know they made but that you now need desperately. Have fun!

It was fun.. clean.. smallish. Lots of things but easy to look around…read more Old Consumer's counter? My friend brought me in here.... Had no idea about it. Lots of parking.. right off the Queensway. Camping. Kitchen. Gadgets. Planter's dream. I guess if you need service, you presss a button and get a number! Like the old days! We spent a long time looking. Didn't buy anything but I have a feeling I'll be back. It was fun. Dog friendly too.

I can't believe I've never reviewed Lee Valley Tools! This store is one of my husband's favourite…read morestores. It sells tools, gardening supplies, and gadgets for the house. They have a limited amount of inventory that they display in the store. The rest of their items are in their warehouse. You look through their catalog using their on-site computers and it will tell you if the item you want is on display (if that's the case, you just find it and get it and check out) or in their warehouse. If it's in their warehouse, you jot down the item number and bring it to the staff and they will get it for you from the warehouse. I am totally going to date myself by saying this, but the set up is a little bit like the now defunct Consumers Distributing. Does anyone remember that store? Lol. They were much more low tech back then of course, you'd have to look through an actual paper catalog to find the item number, lol. Staff here are always very pleasant. They genuinely seem like they enjoy being there. They are easy-going and have a calm demeanor. The vast majority of them are in their golden years and it appears to me like it's their post-retirement gig to get out of the house and make some extra money, lol. I could be wrong, but this is my perception. The prices are on the higher end, but I find the quality of their products are also high and they have unique items that are hard to find elsewhere. They have lots of free parking on-site in their private parking lot. If you love innovative gadgets or tools that are a bit nicer than the ones you'd find at your average hardware store, give Lee Valley a look-see.

Super dog friendly and I love this! I called ahead to check this and some one had actually picked…read moreup the phone! I went in looking for something auto related... which they didn't have. Hmm. PRINCESS AUTO! lol! No car parts here and barely any accessories! More like a Lee Valley Tools. This company is Canadian which is cool and more stores are currently being built. Staff were friendly. Dog treats up front! The store was crammed full of stuff. Nothing fancy. Kind of surplus store meets Canadian Tire. Perfect for the Mr Fix It type guy.

I've got to pipe up! I love it that Princess Auto has opened up shop in the true west end of…read moreOttawa! If you are familiar with the brand, Princess Auto sells all kinds of car maintenance products, and shelving and other items to outfit your garage to do the repairs and maintenance required. They have things to fix your car: wheels and tires (after all, it's winter now... are your snow tires on?); doodads to check the pressure of your tires; trailer hitches; and all and sundry for the DIY car enthusiast. So why do *I* like it when I don't know the right side of a wrench? Because they are Canadian owned and operated, and they sell work gloves and those heating things to keep your hands and feet warm in the winter. I go there maybe every 3-4 months to check out what is on display. It's different than a hardware store, but also good and useful.

RONA Carleton Place 535 McNeely Ave, Carleton Place, ON K7C…read more4S6 Home improvement store Buyer Beware - Sadly No Appliances We purchased 5 new appliances from the Carleton Place Rona on May 24th, 2025 with a delivery date of August 2nd, 2025. This was to be two days after we moved into our new home. We shopped locally to support the economy in Carleton Place as this was now our new community. We moved into our new house on August 1st, 2025 with a hopeful delivery of our new appliances the next day. We received confirmation from Rona's contract delivery service RXO on August 1st that our delivery was to take place on August 2nd, 2025 between 1-4 pm. The next day (August 2nd) we received a phone call saying that there would be no delivery, and the appliances had been shipped back to Rona's Distribution Center in Milton Ontario. We called the store and spoke to a department manager and they did their best to find out what had happened, and rescheduled the second delivery attempt for August 7th, 2025. August 6th, 2025 I called the store to confirm that the appliances would be delivered the next day, and they called RXO and confirmed that they were on their dock in Ottawa and ready for delivery the next day. I also called RXO separately and they confirmed to me that they had the appliances and that they were on the dock and ready for delivery the next day. Later that afternoon, I got the official confirmation from RXO that they were scheduled to deliver our appliances between 9-12pm on August 7th, 2025. 7:10 the next morning I get a text that the delivery is now cancelled. I immediately called RXO and they said they did not have the appliances and that they had been returned to the Milton DC, and I should speak to Rona as it was not their problem. I called Rona in Carleton Place and spoke with a department manager who said they would look into it again. We waited a couple hours and then proceeded to the store to meet with the department manager face to face. At this point, she said that she would need to speak with the Store Manager and she would be right back. 30 minutes later when she returned, she advised us that the store manager would look into it, so we asked to speak with the store manager directly. The store manager reluctantly came out from his office and proceeded to dismiss our concerns and felt that our wait of now 6 days with no appliances was our concern and not his. He then told us to go home and wait for the delivery between 9-12pm as wouldn't we look dumb if the delivery actually came while we were at his store speaking to him. I confirmed that the app from RXO showed it not being delivered today and that they had sent me a text telling me that the order would not be delivered today, and still he said you will look pretty dumb if it comes and you are here, so I sent my wife home to wait while we tried to determine the outcome. In the meantime I asked about reordering the appliances and he said that would be pointless as they could still be delivered today. While looking up replacement appliances with the department manager, he came back and said that he now had confirmation that the appliances had indeed been shipped back to the Milton DC this morning and that reordering them was probably the best course of action. I asked why the appliances had been shipped back to the DC for a second time and he said he never asked. I called back later today and he said I thought you were going to reorder new appliances so I didn't follow up. I asked him to follow up with RXO and find out why they shipped them back for a second time and he never called me back. We then returned to the Rona in Carleton Place and got a refund for the appliances that we had purchased and paid for almost 2.5 months earlier. The store manager does not care about customer service and did nothing at all to help the situation. Carleton Place Rona buyers beware, once you have placed your order and paid, there is little recourse to resolve any delivery issues. They simply don't care.

This is a bright and clean big store They carry a good…read moreassortment of lumber and tools All items that we had noticed in the weekly flyers were available Staff were very helpful Enjoyed walking and searching for different

Holy hell. This place changed over from Lowe's and it is.. sparce and $$$$!!!…read more I went in for a lightbulb. Alllll the way to the back left. Everything is moved. A normal bulb... $8. No thx. And I don't need a 5 pack for $18. Clearance area was sad. The same Bouclair items a few doors down at the true store is sooo much cheaper than buying it from here on sale. They didn't have the furnace filters I needed. No cases of water. Left empty handed but.. the parking is good and they are dog friendly so .. 2 stars.

I love the fact that this chain is Canadian. However, although they do have good displays here,…read moreI've never had a lot of luck or that really good feeling about shopping at this place. I do keep trying because they are Canadian. The Rona on Merrivale is way bigger and brighter. Perhaps that's what I'm missing? The one drawback to this place is that it's dark inside, and it's a smaller store for a hardware store, so that they don't / can't carry everything. Really, it's too bad, with this end of the city really booming. And so is their competition! We need a bigger brighter better Rona's at this end of the city!