After searching weeks in multiple stores for good leather jackets and pants - I stopped by this…read morestore that my mom had recommended to me. Everything in stock was beautiful but not the piece I was looking for. I showed the owner a picture of my rare to find piece & within an hour of me leaving she was texting my mom multiple photos of items similar that she could get her hands on in a week! One of her finds seemed to be up my alley & she messaged me within days that she was holding it for me. I went into the store, looked AMAZING, leather as soft as butter, fit was right - &&&& the style was exactly what I was looking for. You can't get any better than customer service that goes beyond a smile. This business goes above and beyond - highly recommend!

My sister saw a purse that a lady was carrying in a store in LA and she inquired about it. The lady…read moresaid that she got it from Jackie Robbins, who made it for her. So, as a surprise for my sister, I went to Jackie's shop to look into getting a bag made for my sister. The shop was filled with her leather goods and she had a variety of leathers from which to choose. I decided on a cognac colored bag for her. I asked Jackie to make the exact bag style that she saw - the fold over triangle sling bag. Since I was there, I got one for myself made as well. The following week, the bags were ready to be picked up. They were beautifully made, despite an issue regarding the placement of the zipper. And, even without any specific treatment of the leather, the bags are durable and stains seem to disappear on them. My sister loves the bag and we get tons of compliments on these bags when we carry them. Yes, her work is expensive but it's unique and in my opinion, very well worth it. If you're in Burbank and looking for a wonderful leather creation, go and visit her.

My daughter booked a spot here to learn how to use the tools for leather carving as part of her…read moresenior project. The class was only $5 and easy to book online. The staff were very friendly and provided great information for a first-timer. Parking is conveniently located right across the street. Overall, a great place to explore a new hobby.

My son and hubby have started a new hobby of leather making. So we have been anxious to get to an…read moreactual store rather than ordering online. We picked this location because it was the closest to us. We were a little bummed it wasn't a bigger location where they can have machines set up. That's okay we still found plenty. Large selection of leather, stamps, and other tools. They have kits and patterns to choose from. Staff is so nice and very knowledgeable, they were able to answer all our questions plus the other customers coming in. 5 star customer service. We were disappointed they were out of catalogs and said it would be $12 dollars to send us one. We look forward to visiting more locations.

Store is closed. Phone number is disconnected This used to be a great resource for bags, leashes,…read moresheaths.

We called Macpherson's to place a Christmas order for our son. I spoke to Ronnie. He was so helpful…read moreand so detailed on what the would need to get the job done. The suspenders are perfect. We are so happy with them and I can't wait for our son to open them on Christmas. Please do hesitate to use this company they are very professional, personal, and get the job done.

Best custom holsters around here. Very comfortable. A little pricey, but when you have bought…read moreenough holsters you will realize just get a high quality one. Omar is very helpful, and will continue to help you even after you have bought their holster. Also I love their belts as well, they as re quality and worth the price tag.

Great experience all around! Came in looking for a handcrafted belt, something I can spend a little…read moremoney on that'll last me a few decades and easily found it. Omar was friendly and promptly sized me and helped me find something I like, he even offered to switch out the buckle to a different metal on the house! Great hospitality and highly recommend for guys looking for that buy it for life upgrade over an amazon or department store belt!

I recently had my shoes repaired by Deluxe Shoe Repair and they did an outstanding job fixing my…read moreshoes, and I was genuinely impressed by their attention to detail. From the moment I walked in, they were so welcoming and professional. They took the time to assess my shoes and provided me with a clear explanation of what repairs were needed. I appreciated their transparency about pricing and timelines. When I picked up my shoes, I was amazed at how well they had been restored. It felt like I had brand new pairs! I am so glad I didn't throw them away and drove all the way from Orange County to Burbank and give them a second life. If you're looking for quality shoe repair, look no further. Deluxe Shoe Repair has definitely earned my trust, and I will be returning for all my future needs. Highly recommended!

So glad I found Deluxe Shoe Repair! I took in my son's Jordans because the stitching/glue was…read morecoming apart, and I wasn't sure if they could be saved. Luckily, I came across this place and decided to give it a try and the best decision. Sako was amazing. Super friendly, honest, and took the time to explain what needed to be done. He made the whole process easy and stress-free. Within 24 hours, he texted me that the shoes were ready for pickup, which was impressive. Not only did he double-stitch the areas that were falling apart and make them solid again, but he also cleaned the shoes, which was a really nice touch. They looked great when I picked them up. Fast turnaround, quality work, and great customer service. I'll definitely be coming back here for any future shoe repairs and highly recommend this place to anyone in the area!

True craftsmen! (and women). I had an old leather set of boots from Austin TX from the early 80's…read morethat were seriously damaged, and I came in for what I thought would be a hodgepodge patchy fixation of my boots, and I came back to them looking brand new!!! What an excellent group of people working at this very clearly mom and pop type of shop. The price was very fair as well. I will be using them for my leather stuff from now on!

Amazing store, Mario G. Is the best, very helpful and friendly. The staff is knowledgeable and…read morehelpful.

I had a small tear in a brand new work boot and brought it in to see if they could repair it. They…read morehad me leave it with them, and when I came back to pick it up, it looked amazing you couldn't even tell there had been any damage! When I asked how much I owed, they told me I didn't owe a dollar because all they had to do was glue it. I was honestly so impressed by both their kindness and honesty. It's rare to find a business that puts customer service ahead of making a quick buck. Thank you so, so much! I'll definitely be back and will happily recommend you to anyone who needs shoe repairs.

This was the second time I've gone to Victor's to have them repair my shoes, and the heel I went to…read moreget fixed I wasn't sure they could get done. Attached is the photo; it's a heel with a wrap around strap attached only on the outer side and their craftsman was able to secure it and make both shoes fit perfectly! The job was perfectly in my price range ($30) when I had no clue what the job would have cost in general. I'm just thrilled that I could wear these shoes after having them stored in my closet for two years after buying them off eBay and fretting that I would never be able to wear them!

Maria is Fabulous, we cannot recommend her enough. She reupholstered all our Couch & chair…read morecushions and a matching ottoman. We mixed fabrics to same money plus added an accent with using the same fabric on pillows. We are extremely happy to return to a comfortable living room set.

Everything went well! From drop off to pick up our furniture looked brand new! Will be using them…read moreagain soon for our new house!

Bag Restoration exceeded every expectation. I brought in two of my Prada's, and the results were…read moretruly remarkable. The artisan craftsmanship is beyond anything I imagined -- each bag was restored with such care, precision, and respect for the original design. Honestly , both purses look like bran new. I've been searching for a place like this for a long time and finally stumbled upon this family‑run business. Taleen, the owner, is knowledgeable, genuine, and never salesy -- she doesn't need to be. She knows the materials, the designers, and the techniques required to properly restore luxury bags. When I picked up my two Prada bags, I was so impressed that I immediately dropped off two more: my Christian Dior crossbody and a small Celine bag. Their pricing is incredibly reasonable for the level of craftsmanship they deliver. Bag Restoration truly brought life back into my purses. I'm grateful for their skill and care, and I highly recommend them to anyone who wants their luxury bags restored the right way.

Purse Rehab a family owned operation restored my LV Saddle bag purchased back in the 1980s. They…read moredid an excellent job. Taleen the owner was communicative from the beginning through the entire process. Everything was transparent regarding cost, expectation, completion. Very Customer friendly & excellent service. Will definitely take my designer bags, belts, shoes to them for needed restoration & rehab! Highly recommend.

Not a $1,000 Backpack (Utility Backpack) I bought a…read morebriefcase from Killspencer about 5 years ago and the quality has apparently suffered since. Cutting off threads that get stuck in the zipper after owning it for a week. If you expect your Killspencer passport wallet to fit in the passport pocket of your utility backpack, think again. Zipper feels like a cheaper metal Front pocket closes with Velcro but good luck with the 2 snaps.

Customer support is pretty much non existent. They only…read morecare about buyers until the order is shipped -- after that good luck trying to get any help with the items you bought. I purchased a backpack from killspencer sometime ago and it started to break. That situation alone was already unpleasant given the price they charge for the items. So I found this section on the website where repair requests could be submitted. I've tried using that as well as direct emails multiple times. Not a single response was received.