We have had an annual maintenance contract with them for several years and finally fed up!. Same…read morestory as previous negative reviews. And I am not even sure what we get for the annual maintenance. There is no trouble-shooting or preventive maintenance. Shortly after each annual maintenance, it coincidentally seems to fails its weekly self-test. One of the receptionists is worthless -- rude and dismissive. It seems as though they are not interested in remedial maintenance -- only new installations and component replacements (no trouble-shooting). The technicians seem incompetent. They charge a ridiculous amount for each visit without a guarantee of repair. One time we had a failure because of mice eating the wires but the technician would not fix it because he was afraid of the mice.

Had two young guys come out to service my Generac generator for the yearly check up and they did a…read moregreat job. They both knew exactly what they were doing and were very well trained., Trinity electrical is definitely a first class organization!

Heater was not working. Called them at 10am. By 3pm it was fixed…read more Fair price Great service

I would not use this company for any work that you need done. I needed plumbing work done but was…read moreassigned with Kitchen & bath remodeling department?? The work was done and we are satisfied with the plumbing work that was done but the communication with this company is horrible. They do not let you know the time someone will be out just the day you have to call yourself to see when someone will be out. I needed plumbing work done in a bathroom and someone comes out that can't do the plumbing work. Had to wait the next week for someone to come and complete the work. I paid my bill in full but we keep getting calls to make a deposit on the estimate we accepted and signed to get the job scheduled. What is wrong with this company they do not communicate with each other. (departments)

Call early January to have my whole house generator repaired. They came out four times to repair it…read moreand finally took it into their shop in March. Never heard a word until I called in May about the repair still not repaired waiting for hose. I asked for my money back on the repairs that were done before. it is obvious that they had no idea what the problem was. I purchased a new generator because I did not want to be without one. they wanted to charge me to return the generator. I said no and I said I just wanted the money that I paid for the repairs and you can keep my old generator. I received the money. what a way to do business.

I was disappointed to read the negative reviews as our family has used Frater's for decades and…read morealways had great results and moderate (not cheap but not gouging) prices. For example, last week I needed an outdoor light/motion sensor replaced. The guys (Nigel?) told me what to get, and I got it. They then scheduled a time for them to come and install it which took less than an hour. Got a bill in the mail a few days later. Not too bad! I will continue to use Frater's - they are "up the street" from me and very convenient.

We used Ample Electric twice this year, they came out for some outlets that weren't working…read morecorrectly and also to install a generator for us. Both experiences were fantastic, they were clean, professional and an overall joy to work with. We will definitely use them in the future.

You want these guys to perform your electrical work! Response time is fast, price is great, and…read moreservice is excellent. Even better, he is local. Have you ever tried calling an electrician after 6pm? Well let me tell you that Fred answers the phone. Not only that, he sent out a guy the next morning to ease my electrical concern. A day later they had a cancellation and were able to fit my project in. I could go on and on about how great this experience was. I just wish I would have found them years ago. Thanks again for your great service!

We're Gold Shield members and were disappointed with our recent service visit. A technician came to…read morecheck our dishwasher, was at the house for only a couple of minutes, and we were still charged the full diagnostic fee. I completely understand there are costs associated with travel and expertise, but I expected our membership to provide more value or some reduction in situations like this. As it stands, it's hard to see the benefit of being part of the program.

TWO WORDS: STAY AWAY…read more I contacted IT Landis for service on our 20-month-old Lennox heat pump with an auxiliary propane furnace because they advertise themselves as a Premier Lennox Dealer. The system would not reach the thermostat setting of 69°F and was running 24/7 without heating the home. Visit #1: The technician suggested we run our ceiling fans in winter mode and that the outside temperature was very cold (NO FOOLING THAT'S ITS COLD OUT-IT'S CALLED WINTER). No diagnostics or meaningful troubleshooting were performed, and the problem was not resolved. Visit #2: Two days later the same technician returned. At 11:00 AM the thermostat was reading only 64°F despite being set to 69°F, yet he again stated there was nothing wrong with the system. We then contacted the service manager, Dominic. Unfortunately, the conversation was extremely unpleasant. He was dismissive, rude, arrogant and said he would "do us a favor" by sending another technician, even though these were paid service calls. Visit #3: I mentioned to the Tech that we could smell propane in the attic where the furnace is located. The technician responded that he works with gas and oil so often that he has "no sense of smell," and again concluded there was no issue. The following day our propane supplier delivered fuel and immediately identified a gas leak in the furnace gas line--in the same area the technician had reportedly checked. We had to hire a plumber to repair the leak at a cost of $475, which should never have occurred. Visit #4 I called IT Landis after the gas line repair that was caused by the first tech and this tech again stated that the house was warm. I attempted to explain that the outside temperature happened to be 68 degrees that day so the inside temp was reading 68 but the system still did not heat to the 69 degree set point on the thermostat Visit #5 and Resolution: After four visits from IT Landis with no solution, we contacted another HVAC company. Within 15 minutes, they identified the real issue: the trunk line supplying heat to the first floor had become disconnected/loose, meaning the system was heating the attic instead of the living space so the thermostat would never reach the 69 degree setpoint. The repair cost $520. In total, FOUR IT Landis "technicians" failed to diagnose OBVIOUS ISSUES, including a gas leak that was caused by them and a disconnected/loose trunk line. Between the poor diagnostics and extremely unprofessional customer service from management, this was the worst service experiences I have ever had. BTW, the arrogant service manager had the audacity to mail us an $800 bill...GOOD LUCK ATTEMPTING TO COLLECT ON THAT. We spoke to an attorney and was advised that we should file a lawsuit against IT Landis for creating a potential fire/explosion/carbon monoxide hazard that they caused with the leaking gas line, excessive propane usage due to the gas leak, and their inability to repair the trunk line issue thus causing the furnace to run 24/7 for over two weeks causing us to incur over $2100 in unnecessary propane bills. Based on our experience, I would strongly recommend looking elsewhere for HVAC service. DO NOT USE IT Landis

This morning I woke up at 5:15 am realizing it was super cold in the house…read more Outside temperature was 26° and my heater must of turned off during the night . I called ARTISAN'S HOME SERVICES and they sent out Justin first thing in the morning to diagnosed my heating problem with his electronic devices. He pinpointed the problem exactly and replaced only what was broken. I was happy with the work and that he didn't try to upsell me on a new heating unit like most company's would these days. I was amazed with his knowledge of my system even know this is the first time he was here. I would recommend anyone that is looking for great quality family owned HVAC busyness.

I called yesterday at 11 am about a plumbing concern. He called me back a few minutes later. He…read morewas at my home in the afternoon, as promised. It was not an emergency, but I will keep his number if I ever have an emergency. Very honest guy. He patiently answered all my questions and explained things. He made some suggestions, but did not try to upsell us. I recommend him!

I had TPS install a new whole house AC unit yesterday. John and his team worked under extreme heat…read moreand then downpours of rain to get the job done. I was impressed with how careful they were to keep the job area neat and clean. They removed all of the old equipment so it was not a concern for me. Great service and great employees. Thank you for a job well done

Phenomenal service by this company. Prompt and efficient service fixed us up in the middle of a…read moreheat wave. Thanks so much TPS!!

he was awesome he can out right away and pit up my ceiling…read morefan i would definitely recommend him to anyone

I can't say enough good things about John and PA 24/7 Electric! We were having WiFi installed when…read morethe installer accidentally drilled through our main power feed between the breaker box and meter--an absolute nightmare. I searched for electricians on Yelp, and John was the first to call me back and came out the same day. From start to finish, he was professional, a great communicator, and guided me through each step of the process, including dealing with the inspector and the electric company. His pricing was fair and competitive, and his work was top-notch. If you ever need an electrician, I highly recommend giving John and PA 24/7 Electric a call. You won't be disappointed! Thank You John!!