I can corroborate E.W's and Adam B's views here about Maclay Residences. The accommodation contract states that it will be announced if there are any emergency repairs to be done 24 hours before, but this is seldom done. Privacy is a foreign word for the staff at Maclay: students will consistently have no privacy as they have a miserable sense of planning - you will have all kinds of men in your room to check what appliances are in use (if any), plugs, fire alarms etc. They often leave a mess after they are gone. They will walk all over your freshly cleaned room with their nasty shoes. Fire exercises and checks in rooms and kitchens are done several times a month (yes, they are obsessed with fire!) but students' welfare is not a priority.
Everything is cheap: the mattress is a cheap, spring mattress and it rests on a flimsy piece of ply. The entire bed is a makeshift contraption. It speaks volumes about their sense of what is value and affordable, as well as what they think is universally acceptable. In a country where the average salary is GBP 21,000 - 23,000 for office workers, you would think they have some sense of what students' parents or students themselves are paying for such shabby surroundings!
They must think students do not notice or care. The toilet seat is a flimsy, plastic affair, as well as the toilet paper holder (definitely made in the UK, not China, even the Chinese have shame).
They are far more concerned with bacteria in the water (about which there are warnings all over the place about listeria and contagious diseases - you would think Scotland is a backwater, and it gets worse). You would like to believe that at a horrendous price of over GBP600 per month for a grubby, tiny, student room, there would be heating 24 hours. NO. Colonialism is alive and well and they practice such an arrogance that you are left cold and speechless: heating in winter is for 9 hours a day! If you work long hours in your room (especially on weekends when there are no classes), you will FREEZE!
Complaints do not move them, either. Expect very long e-mails full of platitudes (lots of blabla, but nothing happens).
Shame and a sense of responsibility (or even class), do not belong in their vocabulary.
It is best to look for somewhere else with: 1. real carpet and clean flooring
2. heating for which students are ensured warmth and a good working atmosphere (we are there to WORK, but this is not clear to them as we are simply money machines for them). 3. You will have more privacy at private lodgings or another, private student residence not belonging to the university.
The place is a dump.
Watch this space - the pictures and their countless e-mails will be posted. read more