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MacKay Michael PA

4.2 (5 reviews)

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Beachside Smiles Pediatric Dentistry - Exterior

Beachside Smiles Pediatric Dentistry

5.0(1 review)
5.0 mi

A well deserved 5 star rating! I've taken my son to Beachside Smiles twice in the span of 1 year…read morefor routine dental maintenance and treatment. He's had an exceptional time during both visits. The office staff and our dentist, Dr B, are experienced with dealing with children. My son is mildly autistic and they handled him very well. The patience is there and I truly appreciate that. My son was not scared, felt comfortable and was able to ask questions. He loved seeing the tv on the ceiling and being able to get a toy after his dental exam and cleaning. The patient rooms have windows and are uniquely designed. The equipment used look clean and functional. The waiting room is comfortable and has a tv as well. There is a playroom for kids to use while waiting for their appointment. There's plenty of parking in the back and handicapped parking at the side of the building. Our experiences on both visits were pleasant and as previously stated, the staff are friendly and kind. Our dentist was Dr. Brandon Millard. I highly recommend this pediatric dental site for all the reasons mentioned above.

From the owner: We are your BEACHSIDE pediatric dentist! Board certified pediatric dentist specializing in children…read morefrom ages 0-18 years and those with special health care needs. Fun and kid friendly environment with games and TVs. We also offer nitrous oxide and IV sedation. Serving Satellite Beach, Florida and surrounding areas of Brevard County.

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Beachside Smiles Pediatric Dentistry - If only adults got TV's on the ceiling while at the dentist!!!

If only adults got TV's on the ceiling while at the dentist!!!

Beachside Smiles Pediatric Dentistry
Beachside Smiles Pediatric Dentistry - The Bluey Room

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The Bluey Room

Sweta Gunnell,DMD-Hibiscus Dental - As a family owned and operated practice, we serve patients with kindness, respect, and the latest dental care technologies...

Sweta Gunnell,DMD-Hibiscus Dental

4.6(18 reviews)
5.2 mi

Dr. Gunnell and her team at the Satellite Beach Hibiscus Dental are Superb, here is why…read more After my tooth filled twenty years ago broke in half, a neighbor who is an oral surgeon, suggested see Sweta Gunnell, D.M.D. at Hibiscus Dental. Here are all the things that were great about my experience. 1. I was able to see Dr. Gunnell one day after I called her office. 2. They gave the option to fill out all of the new patient forms online, which is so much faster than filling our forms with a pen. 3. I was given a 3:00 p.m. appointment, I arrived at 2:55 p.m. and by 3:00 they called my name and started. 4. Their office has the latest technology. The dental assistant took an x-ray and then put a camera/probe in my mouth and on the monitor on the wall I could see my broken tooth from the top and side and understand my condition. Clearly with half my tooth gone this was not something any dentist could fix by filling in a small whole or chip. I was going to need a crown. 5. I saw Dr. Gunnell who explained the situation, I was given the option of getting a temporary crown right away or coming back on another day to do the procedure. She was kind, confident, caring, gentle, upbeat, and poised, I knew I wanted her to do the procedure. I was pleasantly relieved to be able to get the temporary crown the same day. 6. Before the procedure began, Dr. Gunnell's assistant gave me a small note that said what the total cost would be, how much my dental insurance would cover, and how much my out-of-pocket costs would be. I did not ask for this information, and oftentimes with medical or dental care, the price is not disclosed until the end. I wish all medical professionals followed this high standard with respect to transparency and disclosure. 7. Dr. Gunnell was very careful that I had the proper amount of anesthesia. 8. I had a crown done many years ago with another great dentist who moved out of the area, it can be a time-consuming procedure. Once Dr. Gunnell started the procedure, she carefully and efficiently completed it. Some dentists are a little slow, some jump from room to room, trying to treat two or three patients simultaneously. Dr. Gunnell is engaged. When she is in the room you have her undivided attention. 9. I was as comfortable as one could be while the team removed my broken filling and prepared the temporary crown. 10. The procedure went well, my temporary crown is comfortable, is pain fee one day after the procedure, and the shape is well matched to the shape of the tooth before it broke. 11. Their office is serious about COVID-19 safety. The staff was masked. Pens after use are moved from a clean pen cup to a used pen cup. 12. The next day her office called to check on how I was doing. While nobody wants to go to the dentist, for dental care I would rather go to Hibiscus Dental than anywhere else.

I contacted Hibiscus Dental to schedule what should have been a simple, routine semi-annual…read morecleaning, and unfortunately the experience left me with more questions than confidence. My initial call was straightforward--the receptionist told me the earliest available appointment for a cleaning was May 7th, which I was perfectly fine with. However, when I called back, (we got disconnected) I was given completely different information by another staff member. I was offered an appointment for the very next day, but with the caveat that a cleaning would not be guaranteed. I was told I would first need X-rays and a full evaluation, and only after that would they determine what type of cleaning I "might" need. I made it clear that I was simply looking for a standard cleaning. I've had extensive recent dental work, including veneers, and I'm very familiar with my dental health. I also work with a cosmetic dentist I trust, so this wasn't a case of neglect or uncertainty on my end. What really raised a red flag for me was being told that even if I waited for the later appointment (May 7th), there was still no guarantee I would actually receive a cleaning during that visit. That's highly unusual. In my experience, both locally and elsewhere, a routine cleaning appointment is just that--scheduled, straightforward, and completed in one visit without unnecessary hurdles. The inconsistency between staff members, combined with the lack of clarity around something as basic as a cleaning, made the process feel unnecessarily complicated. It also gave the impression that the visit could turn into something more than what was initially requested, which felt more like a setup for potential upselling than a patient-centered approach. For patients who simply want a predictable and efficient routine cleaning, this may not be the right fit. Personally, I prefer a dental office that respects both my time and the purpose of my visit.

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Sweta Gunnell,DMD-Hibiscus Dental
Sweta Gunnell,DMD-Hibiscus Dental
Sweta Gunnell,DMD-Hibiscus Dental - The Hibiscus Dental Merritt Island office is conveniently located near 520 and Tropical Trail...

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The Hibiscus Dental Merritt Island office is conveniently located near 520 and Tropical Trail...

Brevard Pediatric Dental & Associates

Brevard Pediatric Dental & Associates

2.6(13 reviews)
4.0 mi

This is the absolute worst dentist office I have ever been to. The office manager got an attitude…read moreand hung up on me mid conversation and was so rude because of a faulty repair that I questioned. This filling was done in 2022 and they are just now trying to get me to pay it 2 years later. They do not care about their patients, or their customers. Good job guys! If I could leave negative stars I would! Stay away!! I would also like to include that my two sons also relayed to me that the assistant was very rude to them. My younger son was crying because he was in pain, they told him to stop being a baby and to be quiet. They do not allow parents to go back with the childern. My older son was asked a question about how his braces felt and he took a minute to answer and the assistant told him to hurry up and not waste her time. They made him feel very uncomfortable. He was thinking how to explain his discomfort and they treated him like trash. A complaint was filed with the BBB and lawyers are involved. I hope this bad review will bring awareness. the customers deserve better. Their customer service is horrible. Please read the prior bad reviews ...... this is how they operate!

I would give zero stars if I could. They do not let parents go back and I understand why. They are…read moreallowed to treat people like trash! Dr Milo is extremely rude and unprofessional and so is his front desk staff. My daughter was crying because she had to have a tooth pulled and she was nervous. They tried to enforce the need of Nitrous even though I stated I did not want her to have it because it makes her sick. They sent her away and would not treat her because we refused Nitrous. Dr Milo told my husband it is a complicated procedure but then told him he could easily get my daughters tooth out at home. My husband took her to the appointment and when I called to ask about what happened they refused to give me information. Dr Milo got on the phone and told me to talk to my husband and that I may not be who I actually am (even though they already verified me when they answered the phone) after I explained that to him he told me he does not owe me anything and hung up on me. He then called my husband to let him know that a woman who claimed to be his wife called and it didn't go well. This is not the first incident we had. A few weeks ago my other daughter (who is 9) was given Nitrous for a tooth pulled and it was rushed. She was in and out of the room with treatment within 30 minutes and threw up in the lobby on the floor. She has had Nitrous at a different dentist a few times with no issues but the appointments were much longer and they gave her time to come off the gas. When Dr Milo came out to the lobby he scolded my husband for having a drink in "his lobby" before addressing my daughter vomiting on the floor. This office should not treat children or adults for that matter. They are rude and have zero bedside manner. If you would like more proof of the terrible office just look at all the reviews on yelp and everywhere else. I will be pursuing this matter further along with other people and their complaints!

Gentle Dental Associates

Gentle Dental Associates

3.8(12 reviews)
4.6 mi

Warning: Stay far away from this dentist…read more What happened to proper safety? I had X-rays done here with no protective collar--I didn't even know I was supposed to have one until I looked it up online. That's unacceptable and unsafe. If they're cutting corners on basic protection, imagine what else they're skipping behind the scenes. I was highly disappointed in the services I received from this dentist. They advertise themselves like some high-end office, but it's nothing more than a money trap. They don't actually take discount insurance--you have to pay in full and "hope" they bill it correctly later. Once they've got your money, good luck seeing it again. The staff even complained about insurance and discount plans right in front of me, basically blaming patients for not being able to afford their inflated prices. $2,100 for one crown, $282 for a cleaning, $350 for two small fillings--outrageous. And no in-house financing, either. I came in with a chipped tooth and asked if they could fill it for now since I couldn't afford a crown. The dentist refused, calling it "unethical." What's really unethical is refusing to help someone in pain unless they pay top dollar. The whole experience was miserable. The X-rays were rushed and painful, one of the instruments smelled awful (which made me question their sanitation), and the assistant acted like she couldn't care less. I've also had a bad experience here before with a wisdom tooth extraction--it was terrible compared to Dr. Burns, who actually knows what he's doing. This place hides behind a fancy building and inflated prices while draining patients dry. If you value your safety, money, and basic respect, avoid this office at all cost.

The second star is only because they're friendly. Otherwise I'd say 1 star. I was referred to them…read morefor jaw issues I was having. They seemed clueless. Sent me home with nerf foam balls to chew on and charged me $900 as a very young adult. If I had any guidance or knowledge I wouldn't recommend going.

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Gentle Dental Associates
Gentle Dental Associates
Gentle Dental Associates

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Great Expressions Dental Centers Melbourne

Great Expressions Dental Centers Melbourne

2.0(51 reviews)
5.9 mi

I came to Great Expressions after a very bad experience with another dental center and was very…read morerelieved that the doctor listened to my concerns and found the source of the problem. During the holidays, the temporary crown came off and actually broke, and the office manager got me in and created a new crown and saved me! I am so grateful for their care and service

I have been dealing with pain in my mouth for weeks since I had a cap put on a bottom tooth. I…read morehave had almost weekly visits with Dr. Max trying to adjust my denture so it fits and doesn't cause pain. After the last adjustment - as has happened before - in a day or two of trying to eat normally, I have pain again. I love Dr. max and the staff in the back but unfortunately, the public has to deal with the front office. On 4/29 I called the office and got Sherry. I was put on hold for so long that I was sure she had gotten busy and forgot me. I waited several hours then called back and got Jordan. I was again put on hold for a lengthy period of time when she came back, she said she had to talk to Dr. max and see what he wanted to do. She said she would call me back. She never did. I started calling this morning and was again put on hold n by a message machine. I called back this afternoon and was told - by perhaps Sherry - she did not identify herself - that I had an appointment at 2:00 today. It was already nearly 3:00. Then she changed and said, no it is 2:00 tomorrow. NOONE and I do stress this - no one had called me or left me any messages - as I kept checking. Because I had not heard anything from the office , I went ahead and made plans to have lunch with my son - who lived out of town - and was not willing to cancel that. The next thing was I was told was that she was going to have me talk to the office manager. I aske her her name and the name of the person I first spoke to, I was told she would give me that information but "first we had to(paraphrasing) sort out the appointment" - I said I was not aware of having an appointment and proceeded to tell the office manager what had transpired. She told me that she "didn't want to know every little thing" and that point I raised my voice because as I said to her - these are not "little things to me." This person who after me asking again, identified herself as Shannon. I WAS AND STILL AM, UPSET. This has been an ordeal for me and now this hassle of trying to get through to someone there and to get an appointment - to find that I was scheduled an hour ago and no one called me. Shannon said they had tried to call me many times, I find that difficult to believe - but I did check all messages and see no evidence of that. No missed calls - no messages - not on the land line or on my cell. I have read several other reviews regarding the front desk at this office and Shannon is referred to by name - as having an attiude - and saying she is the boss, not caring about the patients needs. I definitely agree and will be posting this everywhere I can.

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Great Expressions Dental Centers Melbourne - Great Ortho payment options!!!! So affordable.

Great Ortho payment options!!!! So affordable.

Great Expressions Dental Centers Melbourne
Great Expressions Dental Centers Melbourne

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MacKay Michael PA - pediatric_dentists - Updated May 2026

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