Jessie and Preston are the best! Knowledgeable and will not sell unnecessary repairs or overcharge…read moreyou.

service was flawless, car done as promised, way lower prices than the Honda car dealers, family…read moreowned.

Don't put off getting the oil changed in your car. Regularly maintained vehicles will pay you back…read morein the long run by lasting many more miles and years on the road! I found you a fantastic automotive shop where the staff is friendly while you relax in their comfortable lobby. Herbert Automotive really impressed me with the best service, quality work and value! They have a free coffee bar for customers! Derrick and Nathaniel were our customer service representatives and they were helpful and allowed us to use our coupon we found online and they gave us an additional $10 off. How kind! The best thing is how unbelievably fast it was to get an oil change without an appointment. 20 minutes and they helped me out by offering additional services. After getting my approval, they put on new windshield wiper blades, cabin filter, and an air filter for the motor. The prices were quoted to me and they showed me the old dirty filters. Best of all the mechanics noticed my vehicle had a leaking rubber boot at the axle area. Which was great timing since my vehicle is within warranty and I can have the repair done free of charge at the dealership. I had called another shop about an oil change and they told me my car would have to be dropped off and I could pick it up in six hours. What a joke, no way. Having my oil changed and other items replaced in 20 minutes was a miraculous accomplishment!

This place is hit or miss I feel like they hire a lot of young guys here who pick and choose what…read morejobs you wanna do forgetting that all the jobs need to be done. You can definitely tell who's been working there the longest and those that are guys who tend to get stuff done, so I appreciate it other than that they're good at fixing my car, but they always break something in the process last time I came here. Somebody unplugged my sensor in the car. I didn't find that out until my check engine light came on and I went to a different location come to find out there's a lot of things that they said they fix it wasn't so I'm not coming back here.

Update: my car has been leaking oil since I got my oil changed at Handy Lube. The oil filter was…read morehanging on by a thread. On top of the piss poor customer experience I had, now this... Do not recommend.

I needed all new brakes, calipers, and rotors and they got me right in and made sure to tell me…read morewhat I needed and explain and show me why. They really made me feel very welcomed and at ease. I also went back for an oil change, they got me right in and out!

An amazing place to take your car to. I had a great experience with Sebastian he really helped me…read moreout a lot and I will definitely be coming back! Would definitely recommend coming here!

Called asked how much it'll be for a diagnose test and tow. Was told they have a special and both…read moreare free. just to be told that was false information when I arrived. Car was fix and everything was resolved. Need to do better with communication and if it's a new person I wouldn't leave them alone to give false information to paying customers. I was told that "people make mistakes and it's his second day" lol, sounds like a scam to get people to come in. To each its own.

Figured out my expedition quickly. Friendly and knowledgeable staff. Prices were in range with…read moreother shops in the area but the experience was worth it!

I've been coming to this shop for several months for oil changes and had always trusted them--until…read morenow. On my most recent visit, I asked if they could help replace the battery in my Volvo key fob, which wasn't working. I handed it directly to the person at the front desk. It wasn't damaged--just likely had a dead battery. But when they returned it to me, not only was the battery still dead, but the entire key fob was broken. I later had it inspected at a Volvo dealership, and they confirmed the internal components were cracked and beyond repair. The replacement cost? $850. I emailed the shop to explain everything and got no response at all. When I followed up by phone, I was told, "Well, we tried to help you," instead of taking any responsibility. No apology. No accountability. And frankly, no care. As someone who had been a repeat customer, I expected better. If your vehicle has a specialized or sensitive key fob--especially a Volvo--I highly suggest you go somewhere else. They clearly weren't qualified to handle it, and now I'm left with an expensive problem and zero support.

They lost my car key almost 2 months ago, and it's still not resolved…read more I was promised a replacement two weeks ago, but no one ever showed up to my house. No email, no phone call, no text, nothing. I went back to the store a week later and was told they would reach out again later that day. A week later, I'm still keyless with no appointment, no update, and no accountability. I even spoke with Derek, the district manager, and somehow nothing has been resolved. What makes this even worse is that the mechanic who last had my key quit, and apparently he was the last person who had it. So now the key is just gone and no one there seems to know anything about it. And every time I call, they tell me they'll "take my number and call me back." I've given them my information multiple times and no one ever calls back. One time when I called, the assistant manager literally laughed after I told her that they had already taken my information multiple times and promised to call me back before. After laughing, she still said, "Let me get your information and someone will get to you," like that hasn't already happened several times. The crazy part is this should be a simple fix. Cutting and programming a key takes maybe 30 minutes, yet here we are almost two months later and I still don't have a key. And to top it all off, the only reason they even had my key in the first place was because I went in for an alignment. I waited there for about an hour, only to be told they couldn't even do the alignment and that I had to leave. So not only did they waste my time, they lost my key in the process. I showed up because I was told I could get an alignment the same day within about an hour. Instead, I left with no alignment and somehow without my key. Two months later and I'm still dealing with a problem they caused. Completely unacceptable.

Honest management and mechanics that are professional and do great work. I have used this location…read morefor a wide range of services from basic oil changes, tire purchases and rotations to major brake and engine work. I have always been satisfied with their work, professionalism, and communication.

Very fair prices for my brakes. No wait time. Knowledgeable technicians. Gave us a ride home so we…read morecould leave the car. Friendly.

this was my second time coming to Bagwell Mathis Automotive. I can not emphasize how happy I am…read morewith their services! Madison and Melissa are friendly and helpful and awesome! Bart, my new mechanic, was fast and thourough i went in with a leaking power steering fluid issue and requested a brakes check because the brakes just didn't feel right. I let them know that I will be traveling on Saturday and time was of the essence. My tundra was diagnosed in 20 min complete with a video and personal walk around to show me! From start to finish: in and out in 9 hours... had to wait for the rack and pinion til morning ! incredible! All work, including brakes and rotors at lightening speed! Thank you guys! Personal, Professional and Fair Pricing! THIS is how it's done!! Tracy Parris Client for Life

Beware, Took my vehicle there back in November 2024 paid for a deposit then paid the rest in full…read moreto pickup it up in January and was still in the same condition. Said he would make it right. After that, it was just "its ready" but never was. This was from January thru July. Finally had enough and ask for refund or have legal action againts him, he promised to pay, went to pick up my refund check and he wasn't there, then told me he would call me that same day when he got the check for me. Never called me back till this day. Hope this helps someone

The owner Chad is an honest guy and I couldn't have asked for a better experience! Dropped off my…read morecar to replace the front brakes and it was ready within 2 hours. Charged me exactly what he said he would and I couldn't be happier! I will be back here for any future car repairs.

Responsive and seems to know what he is talking about. Canceled on me twice due to illness and then…read moredeciding to go out of town unexpectedly. I get it, things come up. Can't fault him for having a life outside of work and also an illness. Likely will go with someone else as I need the car fixed and I can't depend on him coming.

From the owner: J&F Motor Mobile Mechanic, exceptional auto repair and maintenance comes to you. As a trusted…read moremobile mechanic service with over 15 years of experience, we specialize in a wide range of services for both cars and boats. From routine tune-ups and brake service to complex steering and diagnostic issues, our expert team provides professional, convenient solutions. We also offer specialized services like smoke tests for emissions and car lock-out assistance, ensuring you're back on the road safely and efficiently." We now accept credit card payments and tap pay :)