Called for heat pumps to be cleaned at two locations One…read morejob went well. The second ended with two heat pumps causing damage to my floors. There were four heat pumps to be cleaned and inspected. The technicians were told by me that one was leaking fluids. Only two were cleaned, yet they all received a clean bill of health. Not impressed and although the company offered to come back, it was when I would not be available. Moving to legal action and will find another company to fill my needs

They didn't tape the pipes, they did the ventilation all wrong, which caused my walls to puff up…read morefrom water and cause lots of damage, and when i called them to fix the problem, they didn't help at all and one of their employees named Stephen Nicks hung up on me. Don't do business with them, they are extremely unprofessional.

We were very satisfied with the service we received on our very old air-exchanger, before our house…read moresale. From the very helpful Customer Service calls, to the guys who showed on time, and explained everything, completing the job on time. We would highly recommend this Company. Mike & Barb P.

From the owner: Good Air Ventilation is more than just a locally owned Ventilation company; it's a way of doing…read morebusiness. Our expertise consists of design solutions for heating, ventilation and air conditioning. We work with clients in all market segments to provide them with comfortable and efficient heating, ventilation and air conditioning systems. The most important factors which allowed good air to excel over competitor is Integrity, respect, communication, innovation and excellence.These 5 core values have helped good air to be one of the top local ventilation companies in Nova Scotia.

I have engaged Nova Home Heating for over 5 years. Oil tank installation, Hot Water Boiler…read moreinstallation, and annual regular maintenance. Their service is outstanding. All my questions answered, all services provided by Nova Home Heating are very efficient and customer friendly. I am always comfortable with any issues I have due to their quality service combined with the cost. Cheers to Nova Home Heating. Thank you! G Marion Warren

Furnace wasn't running properly. A friend recommended Nova Home Heating. They were fantastic, my…read morefurnace is running super efficient now thanks to them. A great locally owned company who still believes in great customer service.

I just had my whole oil heating system replaced with ducted heat pump. It was a huge job taking…read moreout all the old equipment and installing the new, but it was done with expertise. I am so happy with the work that these guys did. I did a lot of research before choosing this group, and I feel that I couldn't have made a better choice. I would like to say a big Thank You to the whole team of people that worked so well together, making a huge job run so smoothly!

Great company to call if you need a heat pump repaired. I tried 2 other companies first who never…read moreshowed up for their scheduled appointments or even answered their phones which is very frustrating. These guys had me up and running quickly .

A Excellent Local Company,Knowledgeable and Professional Service. Excellent experienced service…read morepersonnel and top quality workmanship. Thank you for the top notch work on my Family home

Waking up to a cold house in below zero temperatures (in a mobile home) it was a great relief when…read moreThe Burner Guys had someone at my place within hours to diagnosis and repair it. Being a senior living on disability income it was quite refreshing to meet these socially responsible and efficient people. It's -10 Celsius as I write this review. Thanks you! Paul

Just had heat pumps installed in our house,loving it so far,nice to have nice heat,been a month so…read morefar so good

Months Without Heat Pump Service, Zero Communication…read more I strongly advise anyone considering this company to think twice. My heat pump -- installed by them and still fully covered under warranty -- has been broken since January 2025. Over the past several months, I have called numerous times. Each time, I've been told by Krista that "someone will call you back." Not once has anyone actually called. Two separate technicians have come out, given me two completely different explanations for the problem, and then disappeared without follow-up. No repair date, no update, no resolution. What you can expect based on my experience: No follow-through on service calls No communication after initial contact No urgency even when equipment is under warranty and completely non-functional Conflicting information from technicians, with no accountability This is not simply poor customer service -- it's a complete disregard for customers and their contractual obligations. My equipment remains broken, and I am left chasing answers that never come. If you value professionalism, timely service, and companies that stand by their warranty commitments, look elsewhere.