We love love love PawPals!! My dogs come home exhausted and so happy. One of my dogs had a bumpy…read morepast before I adopted her, and she feels so comfortable and safe here. They treat her with so much love. We won't go anywhere else!

Our dogs love Paw Pals - they go once a week to have extreme exercise with all the other dogs and…read moreare asleep by the time we get to the main road! They kennel their when we are out of town and are always treated well and taken care of, never have a concern for our fur babies.

Amazing. Prompt and honest. Really care for your best friend. (Your pet) love these guysread more

Danielle took wonderful care of my cat Annie while I was gone. I highly recommend Music City Pet…read moreSitting!

I really wanted to live this company. I have had them for almost a year I think, but over that time…read moreI have given them multiple chances to remember to lock our gate. Common sense would say - if you have to remove a lock, make sure you put it back on. Multiple times my dogs (even rescue fosters) have gotten out, one time resulting in an injury (if i were home we would have checked, which is how we caught the last 2 times before they got injured). Look, if you don't have high risk circumstances then they are moderately good. I think that they do mediocre overall on getting the poop (some do well, some don't). The owner is a doll, and I can't blame her - you can't handhold your workers, especially when there's turnover and its difficult to staff. With that said, if someone keeps forgetting you find someone else, and if you can't you don't add customers. It seems logical to me. ​

I live in a 55 plus community and I have only one dog. My yard is not big and…read more within 3 minutes the gal came and went. I had called befor regarding the quickness of the work and wanted to talk to the owner but never recieved a call back. I asked the gal how many houses she does in a day and it was in the 20's . She also stated that she has homes in Brentwood that are 3 acres big. This service is way too expensive for the price they are charging especially when you have a small yard compared to a 3 acre one!!

I am new to the area and chose Hound Haven due to its convenience and price. Sammy is a rescue and…read morealthough he's been with us a while, he was adjusting to the new house and could be skittish. The carers at Hound Haven adore Sammy, treat him well, and understand his personality. They also took Sammy in last minute after a Rover experience I tried went wrong. I'm grateful to the staff at Hound Haven!

We came to Franklin and needed to board our 2 dogs. Found Hound Haven and our dogs loved them!read more

We have used The Farm for 5 years! We have our doodle…read more Groomed twice a month! She loves her grooming routine! She also loves her home away from home. The walks by the creek while she's there and play time! She is happy when she's been to The Farm! Donna M

Family pet boarded there. Unbelievably great…read more Very attentive and personal attention to making our pet happy.

First off, this place warehouses dogs that they claim they are "rescuing" from area shelters. They…read morekeep them in crap conditions with no actual game plan to adopt them. This is what the staff told me and my experience mirrors this. Second, the place smells like urine every time you walk in. Third, if you board your dog, they'll come home with worms, diarrhea, as well as the bag of treats you left for your dog that they didn't bother to give them. If you care about the conditions for your dog, look elsewhere. The positive reviews are all from 5 years ago when they had different ownership.

Staff is extremely rude their human and animal customers. Will be taking my dog to a place where at…read moreleast one person seems happy to be there

I hired Helen from No Worries to give potty breaks to my cranky black lab, Connie, every day for…read moretwo weeks while I was out of town. Helen was AMAZING with Connie! They were best buds after a few days and Connie truly appreciated the love and attention (or so I assume from her wagging tail and big smile). I loved how Helen texted me after each visit to let me know how it went, and I never had a problem getting a hold of her. We will most definitely hire No Worries (and especially Helen) again!

From the owner: No Worries Pet and Farm Sitting provides your family with excellent and trustworthy pet sitting in…read morethe comfort of your own home. We have experience with a wide range of animals including dogs, cats, birds, horses, farm animals and exotics. We tailor our services to meet your pet and farm sitting needs. We specialize in serving Williamson County including the communities of Franklin, Brentwood, Cool Springs, Fieldstone Farms, Grassland, McKays Mill, Westhaven, Leipers Fork, Bellevue and Fairview.

Sadly I was a long time customer and they have recently continued to fail. They claim staffing…read moreissues, but if you are providing a service you take care of your customers, especially on an appointment based business model. Don't take on customers and raise your prices only to provide not only mediocre services, or sometimes not even what you paid for!! I recently had 4 bad experiences in consecutive visits 3 on the grooming side and 1 on the vet side. On the vet side I was told my dog had Lyme disease and needed medication to take care of it. The vet never called in the script until I had to call several times. The spa side has been horrible. Not only have they raised prices, but the quality and service don't even justify half of what they are charging. 2 times nails haven't been clipped and on the last visit, I pay extra for the furminator/deshedding procedure and it was not completed or satisfactory. When I called to get a refund as I am tired of no consequences, they basically blew me off when I spoke to the manger. I was given a bunch of bs excuses (lies) and nothing to remedy the situation. I have asked for the owner or the head person in charge to call me to discuss and nothing. I have posted several times on their social media pages only to have them delete the comments. I will not go away until a satisfactory resolve is obtained. You FAFO with this last screw up. My goal is to post regularly until they do the right thing. I would find better places with proper management and ethics to spend your money.

Awesome vet, AWFUL grooming. They shaved my little girl to death and she looks terrible. They never…read morecalled me to say she was ready so after 2.5 hours i just showed up, and sure enough she was. Her nails are all inconsistent, some are still very long. I had strictly said rounded face, and we got choppy snout. She also didn't smell like a fresh groom either. I really don't know what they spent their time doing with her but it wasn't a groom. Do not get your dog groomed there. Nicest vets and great staff otherwise.

We have a 10 month old mini Aussie Shepherd. She needed a full grooming. The Aussie breed has an…read moreundercoat and fur. Thus, you have to be careful when grooming them because you could damage their undercoat and fur if you use mechanical trimmers. We picked PPPS because of the positive yelp reviews. We booked our pup for an appointment. PPPS uses text to communicate with you and the communication is excellent. PPPS needed vaccine records and many additional details to make sure it was safe for all the other pups at their location. We dropped off Zoey and spoke with the groomer (Bree). Bree was very aware of how to properly groom an Aussie. We had a brief conversation about what we wanted and believed Zoey was in capable hands. When Zoey was done, we got a text to pick her up. I was greeted upon arrival and Zoey was led out to me right away. Zoey looked fantastic!!! Bree groomed her exactly the way we had discussed. Zoey looked even better than I had hoped. I gave Bree a $20.00 tip. When I brought Zoey home and my wife saw her, my wife loved the grooming. My wife's only complaint was that I should have given Bree a bigger tip. I will fix that the next time we bring Zoey in for a groom.

Diesel has been going to PP for doggy daycare since I adopted him from MTGSR five years ago. The…read moreteam here is amazing. Dawn is fantastic with him as are the other employees there. He's not an easy dog but they have done amazing with him. When he was diagnosed with a hereditary eye issue, I was worried about having to board him as he requires eye drops twice a day to keep the condition treated. They didn't hesitate and said we will be sure he gets them as needed when he boards. They are amazing and I wouldn't take him anywhere else!

Jill loves my babies as much as I do. She has been a lifesaver to me throughout the years and goes…read moreabove and beyond. Five plus stars

I had a horrendous experience with Ms. Harrell. I was a customer of hers for 7 years, but I keep my…read moredog home with me now. In my opinion, she should not be trusted with anyone's pet.