I recently bought several Diptyque products at Nordstrom as a gift for a close friend. I had no…read moreidea there was a Diptyque boutique at Columbus Circle until Nordstrom told me they had run out of Diptyque packaging and suggested I stop by the boutique. I explained the situation because I really wanted my friend to have the full Diptyque gifting experience. Honestly, the staff couldn't have cared less. There was zero interest in helping or even trying to find a solution. It wasn't about the shopping bag. It was about the customer service, which was honestly terrible.

Had a better service here than in LA. Sales representative was very patient and knowledgeable…read more while I asked many questions before deciding on a perfume. I am very particular with my perfume and thanks to her, am quite satisfied with my purchase today and of course the experience was exceptional. This meant a lot to me as I lived near Columbus Circle before and was returning to Shops at Columbus Circle for old memories and am thankful for her help.

Good selection of items but staff is not that helpful... some items feel a little…read moreMore overpriced as well.

(from 2020) Everyone here has still managed to have high morale and professionalism despite the…read morecurrent global public health crisis. the staff here know their stuff & their regulars. in an age where you can but MOST of their items online, i like going in to try new clean products.

No samples to try on your hand for color idea and when I asked the cashier if she could open an…read moreeyeliner just to show me the color (rather than open it myself as so many others do and try it on then put it back in the box) she told me no, she "doesnt have enough product to open it". There were 35 of the same product on the shelf. At the register, another customer asked a question and she was very annoyed at a simple question and mumbled an answer that the customer couldn't even hear

My experience with CCS as a freelance artist has been phenomenal. They have amazing deals on so…read moremany quality products. This definitely and artist's best kept secret.

Great prices, great staff. They been in business 20 years and they do not sale fake perfumes…read more Everything is legit if it wasn't they wouldn't be around for such a long time

Personally I've lived in this neighborhood for 21 years. I normally go to Macy's because at least…read morethey let us smell the fragrance before you buy it , how else would you be able to know what you like? So I go in here today and I'm not even greeted I'm looking around and I noticed they barely have any testers, not even sample vials or mini testers. I was interested in buying Coco Chanel mademoiselle because I heard it smelled really good, so I go in and I ask about A few fragrances and the prices and I ask do you have a tester for Coco Chanel? The man truly told me that I can smell it after I buy it with a severe attitude, he was extremely rude. I asked about another Scent and he walked across the aisle and and rudely asked me was I going to buy anything?! I looked at him and said how am I going to buy $110 perfume if I can't even smell it? He just stared at me like I was crazy, so I left and I went to Macy's and I ended up spending $300 and with my purchases I got nine samples of course because I spent good money. I should have gone back with my Macy's bags into his store and let him know about himself and told him that he missed out on a very good sale today because he was a rude asshole. I do not regret not giving him a cent of my money and I got 20% off so I am happy. I'd say go to Macy's people, they made swarm you a little bit but at least they don't ignore you and they treat you very nice no matter if you purchase is large or small in my case I got three perfumes and samples to last me a while. And a free gift.

Staff were friendly and helped me get the product I wanted very quickly! They're products smell…read moreamazing!

Adriana was the best!! So helpful, so insightful about each individual products/allergens and made…read moreour day special!! We will definitely be back!!

I have been to plenty of these beauty supply stores they are a chain this one is by far the best I…read morehave been to plenty of these beauty supply stores they are a chain this one is by far the best Raven & Hayley were so incredibly beyond helpful and where the true definition of customer service they both stopped what they were doing to help me find things I was looking for and explained things to me and gave me their opinion to help me make a decision on which color toner I should go with friendliest personalities I have ever met they did not make it feel like a business transaction because they also may the interaction very personable well-being Quequechan and professional at the same time it's hard to find workers like this these days the store is extremely lucky to have them and now you have a customer for life and I will be choosing this location from now on and it's also a 45 minute ride from my house

Well, I visit this Sephora today because I was interested in the Fenty makeup line.. when I enter…read morethe salesperson there was OK,she takes more time on her cell phone than she does with me as a customer, I know that we are in the heart of Covid and that might be the reason why she was so withdrawn, but I felt like as a customer I deserve a little more attention... but one thing that I could give her credit for ..she said that if I need any help please let her know and every time I call she was there to assist... I always have a wonderful experience with the Sephora in Willowbrook mall and from now on I will be doing my business there instead of the one that is located in Kohl's in Wayne...

On Wednesday, I returned to Madison Avenue to see the remaining nine parfumeries participating in…read morethe Madison Avenue Fragrance Week. The entrance to Violet Grey is charming and reminded me of a cul de sac. The wrought iron gates and outdoor seating was pretty. Up a few stairs and I was inside. Here bespoke lotions, potions and perfumes are sold. Leonor Greyl is here so no need to trek to Printemps. Nécessaire, Valmont and Salt and Stone creams and body washes are here too along with niche perfumes. Lots of makeup. Violet Grey is worth several visits as one can actually see what is available rather than buying it online as I did with the Nécessaire body wash.

I had ordered on Violet Grey online and recently learned they have a store in Manhattan. It was so…read morehelpful to see some of the products I had been considering in person. Beyond that, it was a beautiful manicured space - from the entrance to the interior it was lovely. Also easy to explore there, as the manager was genuinely helpful and not overbearing. I plan to return. I would encourage a visit if this type of boutique interest you.