So... have y'all heard of MAC.BID? It's that website where you can bid on Amazon returns and potentially score things for ridiculously low prices. I finally decided to try it this week, and let me tell you -- I was NOT emotionally prepared for how this would go. There are two locations in Texas (Schertz and San Antonio). I bought this Maven Lane Alexander bar stool -- retail price $329 -- for $32. After tax and fees, I walked out paying $45 total. Absolute robbery. I am officially hooked. Now for the part they don't warn you about... Pickup day arrives. I go to the Schertz warehouse feeling confident and slightly smug. Rookie mistake. I did not bring a dolly. I assumed someone would load it for me. Friends... this is not that kind of place. This is a self-help warehouse. Here's how it works: * Every item has a barcode * You stand in a long line just to get into the warehouse * Once your winning barcode is scanned and verified, you're released into the wild to find your item And when I say the warehouse is massive -- I mean MASSIVE. From tiny packages to full-size refrigerators. It took me a minute (okay, several minutes) to figure out the system. I'm also one of those people who avoids asking for help unless absolutely necessary, so naturally I learned by wandering around like a confused Costco shopper. Meanwhile, seasoned MAC.BID pros were cruising by with dollies stacked high, looking like they'd trained for this moment. I, on the other hand, had... my arms. I somehow managed to wrestle my giant box to checkout, where your barcode is scanned again, and then -- freedom. Victory. Mild sweat. Final verdict? Incredible deals Wild experience Bring a dolly Lower expectations of assistance 10/10 would do again Important note: If you don't pick up your item(s) within the pickup window, they'll happily charge your card and resell the item. Ask me how I know... just kidding (but seriously). MAC.BID: come for the bargains, stay for the workout. read more

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I have been to Mac.bid multiple times and have never had an experience like I did today. The new process they have implemented is horrible. They have moved the office to the front of the store, and some of the employees were working as if customers had all the time in the world to wait. People were standing around in a very hot warehouse while workers slowly retrieved items. The only positive part of the experience was the young woman checking people in at the office check in. She was incredibly sweet, noticed how many people were waiting, and took charge to help move things along. Unfortunately, after waiting approximately 35 minutes, the item I came to pick up was broken. Between the excessive wait time, the disorganized new process, and receiving a damaged item, today's experience was a complete turnoff. read more

If this was our first experience in this location we'd probably have never come back again . Someone had the brilliant idea of moving the " office" to the front of the store and being in tx ppl were literally melting waiting for the incompetence of the workers who were bringing one item at the time showing a complete lack of respect for us the customers. I had the impression of being in a government business. read more

Not being too familiar with MacBid, I purchased an item and came in at 11 am to pickup. I was told I had a free account and was not able to pickup until 12 pm. Speaking to managers, I explained my situation. Shawn was extremely helpful and said ' you're here now, we won't turn you away', while Linda-said 'it says right there on the email-do you see it say 10 am anywhere? It says 12 noon, extremely rude! I was able to pick up my item thanks to Shawn, but Linda needs some coaching on customer service.! read more

MAC.BID - San Antonio site - Wholesale Stores Near Me - Schertz, Texas

I won a bid on a bathroom vanity, the pictures showed the top to be perfect. I go to pick it up and it was laying on it's side and the counter top was smashed to pieces. They gave me a refund but I was out the vanity, the hour it took to drive there and my gas. Look at the site now, type in refrigerator. Not one name brand one there! This is just a junk site. Buyer beware most of their like new is just junk no one else wants, from what the people that work there have told me they have about 30 seconds to evaluate the item and move on. I have cancelled my membership and hope to never deal with this place again! read more

Here was my first bid. Marked "Like New", see photos and ask if you agree. I spent $28 plus fees for something I cannot use or sell. Maybe "Open Box"? But still disappointing. But sold as "LIKE NEW"? read more

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I went to MAC Bid in San Antonio, and overall it was a good experience. It was a little confusing at first figuring out how to find my order, but once I got it sorted out, everything worked out fine. I'd definitely consider going back now that I know how the process works. read more

This place puts trash up for bid and we like dummies purchase it. I bought three pop-up tents. All three were broken and were trash. I bought a refrigerator when I got it. It had more dents than you could imagine. There should be a law against people selling trash online as of it's a good product. My advice is go to the store and buy the good stuff. Don't buy this junk. read more

Love this store most of the staff is realllly nice! But this one office personal that was sitting by the office sign in the back was just on her phone and REALLY rude! Racism definitely existed with her. She wore a white tee and worked 1/2/26 read more

MAC.BID might be my newest obsession! If you haven't heard of MAC.BID before, they are a company that buys returned and overstocked goods from top retailers and sell them in online auctions. There are thousands of items and they have daily auctions all starting at $1. You can access their auctions through their website, but I highly recommend download the app since it is way more user friendly and it also gives you quick alerts on things you are interested in. So here is an easy step by step of how it works: - Download the app (forget about the website) - Find items that you are interested in, and start to bid on them. Highly recommend putting a 5min alert so you know when the bid is about to end. - Watch the bid and hopefully you get to win some good deals. - Next day you can pick-up your items directly at their warehouse in Schertz starting at noon (you only have 3 days to pick-up your items). - Show them the QR code that was sent to your email confirming the items you won. - The email will also include the "bin number" where they are located within the warehouse. - Grab your items and head home. Please note that they have additional warehouse fees and taxes you must pay on your goods. So even if you won a bid for $22, you are most likely going to end up paying an additional $15 just on extra taxes and stuff. read more

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This was a good place to get a decent deal here and there;but then they screw you over on passwords and waiting for a code to be able to get in the bleeping site. When you're on the site, you have to get another bleeping code, to be able to bid on an item. I was lucky to get two items, but the codes are a pain in the butt!!!! If this were fixable it would be fine. I was looking forward to bidding on some things here and there. Don't forget, if you bid from another county, it's usually around $10.00 plus tax. read more

This is the 2nd time only I have won an auction from this location in Schertz. BOTH times, I drove and hour up here to pick up my item and it was labeled wrong. The 15 items Inhave won and picked up from the location on HWY 90, has not been one issue. I MEAN ITS FREAKING WROTE ON THE DAMN BOX PEOPLE!!‍ read more

this is one hell of a place. If you like the risk of bidding and the luxury of having a chance to buy practically new items for a portion of the actual cost -- check out Mac.Bid. I will say that the app is pretty stellar and if you're new to bidding, it can get quite tricky -- but fear not, they have tutorials. I'm pretty sure you could find ANYTHING if you were constantly looking. Selection varies on a daily basis and definitely look out for last chance deals on the app as well! After winning your items, you have 3 business days to pick up. You can have them hold for an additional $5 for up to 5 business days after purchase as well. The hours for pickup/inspection are pretty much regular workdays so be careful of when your deadline to pick up is by. OKAY. Now to the warehouse *insert wide eyes* There is ample parking and for Monday at 4pm, there wasn't too much of a rush. I was carrying extra baggage (my two toddlers), so I can say my heart rate was higher than it should have been. When you enter the warehouse, you check in on the right side (can check in on app for faster process), and then you proceed to get a CART if you need one. You do have to FIND your item based on the bay (letter), shelf (number) and finally the item number. As a first timer, this may be overwhelming but don't worry, it gets easier. If you have items listed BINS -- those are at the FRONT (letters A and some of B). Once you are done loading your item(s), you go to the front and they scan out your items based off of the barcode on the box. They have streamlined the process to make it more effective and everyone was pretty understanding and attentive when I needed help. read more

MAC.BID - Wholesale Stores Near Me - Schertz, Texas

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thank you Adrian for all your help loading all the stuff I got. didn't expect how heavy it all was and he came to help me with out any hesitatio. I appreciate all you do thank you -Vanessa read more

Its like a 50/50 chance that the item you get is actually worth it. I bought many items that were listed as "like new" and then there was something majorly wrong or it was broken. However I also bought a few items that were worth $100+ for less than $20 and it was in perfect condition. Its definitely a gamble read more

I would maybe recommend. MacBid used to be great. Just BEWARE! I've been sitting for over 2 hours waiting for my larger items. You can pick up your own items off the shelf if they are smaller. The new process is poor. You have to pay a monthly fee of $30 to be a part of their buyers club. Included is the ability to get in 2 hours earlier than those not in the buyers club, and receive one return per month for five months, then no more returns. Returns are necessary because many items don't work or are missing pieces (because they are mostly returns) Lastly, EACH item has a lot fee of $3, 15% buyers premium fee, plus tax. read more

My experience was disappointing--item was falsely advertised and not in "like new" condition as described. When I raised the issue, I was told it was my responsibility to inspect before leaving, and no refund was offered. Poor customer service and misleading listings. Would not recommend. read more

I've bought several items and so far all have been in excellent condition. For those who've said they had issues, go inspect the item before you bid. You are allowed to take it to a table to fully inspect, or you can add the optional insurance. Do research before you buy! Check prices and reviews for the product online first, then look at the instant win price because sometimes that's a steal. read more

BE WARNED! Buy insurance and don't trust the description. I've been able to win good items but the ones I return get put back on auction so someone else can buy with no insurance. Even if I return and say it's damaged they DO NOT annotate it in new listing. read more

I've gotten diapers here 3 times for a good price, but they're NEVER the size that's advertised. It seems like people will open a box and then replace with other diapers and tape it back up. The first time I was supposed to get size 1 pampers and there were size 5 in the box, then I got honest diapers size 2 and it was full of Huggies pullups. So just beware- even with closed boxes what's inside may be very different read more

Bid on a rice cooker. Their description was "like new", and I went off that when bidding. When I picked up the box, I did not open it while I was there, because it's "like new"! Lo and behold when I got home... it's not "like new". No original box, no manual, no accessories that come with it, just an old, used and abused rice cooker. I based my bidding on the description. This rice cooker was used by previous owner and returned in place of the one they bought and returned. A 1" chip out of the handle, oil and food residue on the rim. Missing the original box, no manual no accessories that should have come with it. The boom of the bowl had numerous chips in it. I could tell it was old, because a label on the top was worn an unreadable. If it's expensive... get the buyers assurance. Dont' believe "like new" without taking a look at it. I have sent an email, haven't gotten a response, but I'm sure they will reply with the should have inspected it. When they describe it "like new", I expect it to be like new. read more

Today was my first time going to Mac bid and all I want to say is I don't know what title Bruce holds at this store but if he isn't some sort of management... HE NEEDS TO BE! WOW talk about the definition of outstanding customer care! I have never met someone whom goes out of their way with such joy and passion for their job. He DESERVES RECOGNITION AND A RAISE! read more

They box up damaged items and say they are worth the retail price on Amazon. You can't test many items lije i e makers or coffee makers so beware they don't work. read more

Staff is super friendly please be advised you have to go through the warehouse and pick out your own stuff be prepared, especially if you have heavy items on you. You can't get high value items for low cost to pay attention to the photos prior to buying. read more

First and last time buyer. I understand not testing electronics or things like that but advertising something and then picking up PIECES of an item... not even kinda complete! I have a box of literally 3 of probably 12 pieces I'd need to build the item! if I think about it too much I'm going to loose it. Dont risk loosing your money here. I'm literally going to throw money in the trash because the box serves zero purpose! read more

I'm obsessed with the bidding. It is an adrenaline rush. But getting down there fighting traffic is not real fun because there's always construction on 35. Once you get inside, there are no racks,people stand outside and follow you if you happen to get one. Best to take your own wagon. You can get your things off the shelves. now, if you have any big items you go clear over to the other side try to find somebody let them know that you're there, and then you sit and you wait and you wait, we have waited three hours. That is the worst part of it. That part is not organized at all. They call your name, but you can't hear them. That whole side of picking up big items need to get better organized, better system more people working there. Mac.bid is very addictive. read more

I bid $5 a on dog bed. After buyer's premiums/fees, I paid $9.47 for said bed. The box looked intact from the pictures posted on the bidding site. I picked up my item and box looked good, no red flags yet. However, upon opening my box, I quickly noticed the bed was missing stitching on one whole side and missing nearly half of the stuffing, making it a piece of useless cloth basically. On another trip, despite my better judgement, I won a tower fan for $25.67 after fees. Again, the box looked in descent shape. I know these are open boxes and I do realize people may have tried the items or even used the product a while before returning so I don't completely expect items to be brand new, but this fan was covered in half an inch of dust, pet hair and who knows what else. It went straight into my trash can. Sure, it's buyer be ware. Big at your own risk. It's just too risky. read more

The people that work there are spectacular , it's hot here in Tx. and they keep on working , plus they are very helpful . Kind , helpful and always in a good mood . read more

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I'm loving MacBid I have gotten so many great product. This has been a great add to Phoeni, AZ

It can go either good for you or bad. It's a 50/50. Sometimes the items are new, sometimes they are used and do not work. Providing working items would improve this site. read more

Great customer service and prices. We have found a number of treasures. I like that you can pay for the right to bring something back if you want. Easy pickup. Wonderful experience! read more