I cannot even begin to explain how disrespected I feel after leaving the store. In a attempt to make a long story short , I visited this Mac and the liptensity line was recommended to me by one of the Mac artist there that I have worked with in the past. I go browse and find the lipsticks that i like. So, at this point, I have 5 lipsticks that have been disinfected and I am trying them on in the mirror, minding my own business.
Then the red headed makeup artist ( She is not the artist that I usually work with)comes up to me and asks to take the lipstick that was in my hand so that she could put On A customer that she was working with. When I say that this lipstick was in my hand, I mean that I was in the process of swiping it on my lips when she came over to confiscate it from me. I explained that these have been disinfected and that I'm trying them on. This information didnt matter to her.
I was literally speechless that she took the lipstick that I was trying on and proceeded to put it on another customer. As if I'm not important? As if my money doesnt spend the way everyone else's does. Not to mention, she and her customer were both white, meanwhile I'm black but I'm not even gonna go there!
I have never felt so blatantly disrespected. The crazy thing is, I actually liked that color + another one from the liptensity line that i wanted to purchase. But I refuse to buy from this counter. At $21.00 per lipstick, plus tax, I'm going to have to be treated way better than the piss poor customer service that was given to me. Last time I was in there, I bought foundation, powder and a lipstick and each time I visit, I always buy something. In return, I get things snatched from me while I'm trying them on? Oh ok gotcha! #AllCustomersMatter. Or do they? read more