Have been coming to this x-ray center since 1998 and have always had a great experience, but today…read morewas exceptional. Met for the first time a technician named Dani, who was very kind, patient and funny, making the mammography time a very pleasant experience (!) and how many people can say that!? I'm actually looking forward to next year so that we can laugh again!

I needed a mammogram asap and they were able to get me in same day! Unbelievable as every place I…read morecalled had week to two week wait. The report came super fast and the staff was exceptional and so kind! I wld definitely recommend them for any service they provide.

I highly recommend Basha of Dearborn for their exceptional kindness, professionalism, and care. My…read morehusband is very claustrophobic. The staff at Basha took the time to show him the equipment, explain the process, and make him feel comfortable. When he wanted to quit, the technician kept him calm and helped him through it. The radiologist generated the report in less than 48 hours, allowing us to keep the appointment with our surgeon. He even called me the next morning to say it had been faxed over at 8:15 AM for our 10 AM appointment. Great Team - Great Service! TY TY TY!!

I called multiple times over the course of two hours. Each time, someone would answer, place me on…read morehold, and after several minutes the system would disconnect the call. This happened repeatedly, making it impossible to get assistance. Because of this experience, I chose to go to a stick with Henry Ford. Reliable communication is essential, and if answering the phone is too difficult how can they handle complex medical systems and imaging? My assumption is they can't.

!!Patients beware!! This place should be shut down immediately. The initial owners had a doctor who…read moreOD and died, the other doctor got my 60 year old mother in law addicted to Suboxone when she didn't need it, gave my husband medication that caused him to OD, thank God he's still with us. That doctor ended up getting his medical license revoked. There have been 2 owners since the first. Every single one has been horrible, I've never seen a doctor always an NP and a different one every single time. I was put on hypertension medication 3 years ago when I was 36 years old. I didn't question it, they are supposed to be the experts, right? As time went on I felt sicker and sicker until finally I saw the BP machine and my BP was 88 over 76. I was there for hypertension medication. The NP I saw there, said who would prescribe you this? Your BP has never reached 130 since you've been here and to stop taking it immediately. I stopped taking it and feel so much better. So if you want to get put on medication you don't need, OD, see people who have no clue what's going on, doctors that like to throw pills at you and deal with an awful disrespectful front office staff, go here! -0 stars if I could.

This place is horrible, took my mother there after a bad fall , they refused to see her because she…read morehad an "outstanding balance" from when they cut a ring off her finger a year prior ..... $166 AND billed her insurance company $200 + Rude office people and new management sucks !!

3/8/2022 Yes...First…read moreTo Review!!! I am a satisfied patient and connected with their many affiliated buildings and departments of Henry Ford Medical since September 1992. This particular building for review has a simple call ahead for your preferred day and time for any doctor required imaging test. The phone staff is polite and courtesy when scheduling. The hours of testing are early morning to late in afternoon up to early evening. This Medical Pavillion building has a welcoming lobby and waiting area. When checking with my referral, Insurance and ID card is less than 10 minute wait time. My yearly Mammogram and Bone Density tests are quick with a knowledgeable technican and 3D imaging machines as well. The women's area for changing with lockers, rest room and waiting room is welcoming, clean, and efficient with accommodations. I schedule My appointments in the morning so if it's at 9:00 AM, I am finished and ready to exit the building by 10:00 AM. Sometimes I am greeted by the same yearly technician which eases my mind. Recently, I had an MRI in December of 2021. All the Staff at this Henry Ford Radiology & Imaging department are courtesy, well trained and very professional and efficient at their Medical careers. I am proud to be a Henry Ford Patient and will continue here at Radiology & Imaging plus My three Henry Ford Medical Doctors at their office practice.

Yeah radiation burns and Henry ford technicians treatment it that of a oil change they don't care…read moreabout anything but getting through the task

This was an A+ experience from start to finish…read more I called and was so pleased that a live human being answered the phone. None of this "press 1 for this, press 2 for that" nonsense. The check in was smooth and easy, and the waiting room was very comfortable. Lots of cozy chairs and pleasant lighting. The two receptionists were very polite and put my mind at ease (I was super nervous.) The technician took the time to explain everything to me and put on the music I asked for. The process was smooth and I felt safe and secure the whole time. The price was great for self-pay and I'm so glad I came here for my MRI.

I went to Basha Diagnostics for an MRI on my knee after a bad fall. Because of the holidays, it was…read morehard to get an earlier appointment anywhere else, so when someone recommended Basha and they were able to get me in two days sooner, I thought I got lucky. Unfortunately, that's where the positives ended. They called me 3x just to confirm my appointment. Then on the day of the appointment, things got ridiculous. I received TEN phone calls from different staff members. One person would call wanting to move my appointment earlier, and then a minute later someone else would call telling me to come later. It was obvious the staff doesn't communicate with each other at all. I confirmed my appointment time multiple times, and they still kept changing it. I adjusted my schedule twice based on their requests, and yet the calls kept coming. Every time I hung up, another staff member would call seconds later asking the exact same thing. They took up my entire day with constant back-and-forth, and I couldn't do anything else because I was trying to keep up with their nonstop changes. Finally, they asked me to come in at 7 PM, even though I was already there early because they told me to come earlier. When I arrived, the waiting room was packed. There were at least 14 people ahead of me, and I didn't get seen until 8:30 PM. I didn't leave until almost 9pm for an MRI. I've never experienced anything like this before. To be fair, the staff and tech were friendly once I was actually inside. The care was great, but the scheduling chaos and complete lack of communication made this one of the most stressful medical experiences I've had. After everything, I found out I had a meniscus tear and an MCL sprain, so this was not a simple visit for me. The last thing I needed was unnecessary stress. I would not recommend this place unless they seriously fix their scheduling and communication issues.

Please please PLEASE do NOT go here!!!! Had to wait 3 WEEKS for them to send my CT results to my…read moredoctor, and we are trying to figure out if I have cancer or not. They hung up on me a total of 15 times in the matter of a week, and today I finally had ENOUGH and sat in the office and refused to leave until they sent my CT results to my doctor. Please, save yourself and your health, and choose somewhere else. Your life might depend on it. These guys do not care about you, or your heath. And you deserve better. Actually, you guys should try calling right now and see if they answer their phones... I bet they won't... I've attached my call log with Northland. Pretty disappointing.

If I could give no stars I certainly would. This place has been a nightmare for my after car…read moreaccident after care. I call to make appointments and the staff is rude and neglectful. I had tests ran for a shoulder that's causing me immense pain and I've literally been sitting in the lobby waiting a hour to have a conversation about test results. This is the worst place I've ever been and I'm working on finding a alternate place for my care