I will be reporting this business to BBB charged my husband $300 for a 13 mile tow. Sure there was…read morea storm but that's not a reason to charge 4 times isn't fair or honest business . I will be getting a refund

Honest and fair prices. Towed us when we broke down. Our engine blew, while towing our 26 foot…read moretravel trailer, to California from Michigan. He put the truck on the flatbed and hooked up the trailer and towed us into Rawlins Wyoming.

I broke down outside of town at 9:30 pm and called Bub the next day. He towed my car back to town…read moreand had the alternator replaced within three days. It was an extremely quick turn around and at a very reasonable price. I highly recommend giving them a call for all your auto needs.

I hit a deer in Riverside with my truck. Bub and Sarah were so awesome and easy to work with. They…read moreare very professional and detail oriented. The bodywork and mechanical work was excellent and the labor charges were very reasonable. The estimate was very accurate, and my truck looks and runs great! I definitely give them 5 stars!

Ended up stranded on the side of the highway in Rawlings Wyoming and after calling around and…read morewaiting for over 2 hours found Jacks Towing not only were they reliable, quick, but also very friendly! Thank you Dave you're an amazing guy God bless! -Ryan&Neliah

Returning from Sturgis, my wife had a blow out on her trike 10 miles from town…read more The drivers name who I failed to get, informed us that given that it was almost 6pm on a Friday, we may be stuck in town until Monday when the shops open again. He called the tire shop (kilburns, another excellent business), and convinced them to take us even though they closed at 5pm. He was fast, professional and went above and beyond to get us taken care of. An outstanding towing service!

We broke down outside Rawlins while on the way from Denver to Oregon. The team at Reliable stayed…read moreafter closing on a Friday to help diagnose the problem and with a cooperative effort and some parts research we were able to get the parts we needed from adjacent towns and by late Saturday afternoon they had us safely on our way again. They went above and beyond and they showed a lot of empathy for our situation. These are good folks, Thanks!

I am writing to formally lodge a complaint regarding the fraudulent business practices and…read morepredatory behavior I experienced at Reliable Truck Repair and Tire Service. I believe this establishment specifically targets out-of-state travelers with deceptive diagnostic assessments and unprofessional conduct. On October 17, 2025, my 1985 Kenworth dump truck broke down on I-80. After being charged an exorbitant $750 for a 14-mile tow, the vehicle was taken to Reliable Truck Repair. The owner, Mr. William, initially offered free storage and a diagnostic, eventually claiming the truck required a transmission replacement and full service. Relying on this assessment, I paid a total of $12,208.04 across two invoices in December 2025, plus an additional $681 for new batteries. When my driver arrived to collect the truck on January 10, 2026, the vehicle immediately exhibited the same mechanical issues it was originally brought in for. Despite several failed repair attempts in freezing conditions, a staff mechanic admitted the transmission likely was never the problem. When I confronted Mr. William on January 11, he became irate and refused further service, stranding my driver and forcing me to incur $1,400 in emergency travel expenses. Following this, the office assistant, Tony Duran, failed to respond to any of my inquiries for over a week. I have since paid for a third-party transport to return the vehicle to California. A professional inspection has now confirmed that the transmission was not the source of the original issue, verifying that the repairs I paid for were unnecessary and ineffective. I've already filed formal complaints to the BBB, the attorney Generals office of WY and the FEDERAL TRADE COMMISSION that investigated scams and predators like such business. It will take time but I will wait patiently. I hope my reviews can help future victims think before acting and trusting these fools and also if you have been taken advantage of please stand up for your self and do not let them get away.

If zero stars was possible I would do so. After having a truck broke down and at this shop for 3…read moredays and spending $4000 our truck broke down the parking lot almost immediately after. They are incompetent when it comes to newer trucks that require def or after treatment. Ended up towing the truck back to NE probably cheaper than spending anymore time at this shop. BEWARE.

They toke a while to analyze whats the problem with the truck but they make a good job…read moreThey might be more expensive than everybody else but they deserve it . What upsets me that they tried to delay me for another day but after i told them i can pay extra to get it fixed today .. they just delay 45 min after the normal hours. Over all they did a great job that I appreciate.

If I could give 10 stars I would. My wife and I were stranded on the freeway on the middle of…read moreWyoming and we called 5 towing companies and couldn't get anyone to show up. We were stuck for 6 hours and finally got a hold of A&C Towing LLC and he was the tow truck from heaven that came and saved an elderly couple on mile marker 185! We thank you from the bottom of our heart!

Gouges people for towing heavy trucks. He had to come 1 mile to winch my truck out, said it would…read morebe $650, I called 5 times to cancel and he would not answer his phone. I told him no when he got there and he got pissed. Had to call him back later and he upped the price to $1000. Asked him to tow my truck from Rawlins, WY to Ogden, UT which would have paid well and he refused to do it. Anthony is a crook. Very unprofessional, would not recommend. Takes advantage of people because he can.

I had looked at many many reviews before I decided to give this man a call today to take a look at…read moremy car. This man went above and beyond to make everything with my car right. He fixed a vacum leak on my car and then also turned around and got all my spark plugs and coil packs changed out in a decent amount of time and for a great price. I would reccomend and if I could give 10 stars I would. Not only is my car running great but I feel really good that fixing my car didn't break the bank.

Car broke down and managed to get it here . Should've listened to the reviews and went elsewhere …read more Got quoted me about 500 dollars off the bat higher then everybody else but I stayed here because they said they could get it done sooner . After staying here three days ( should've been out by 2) I came to pay and found a bill quoted higher than my original estimate . Plus 8% for debit card purchases even though the sign said for credit cards .

Horrible mechanic ' a complete thief ,, so if you break down in Rawlins Wyoming or any where close…read morecall AAA or another mechanic ' this kid is dishonest !!! When he says he's cheaper than his competition it's because he is cheap and everything he does you'll have to fix!!! he has no guarantees and he's a hack... zero stars

From the owner: Caleb’s Customs is a mobile mechanic service that offers convenient vehicle repairs at your…read morelocation. Whether you are stranded or require assistance with your vehicle, Caleb’s Customs will promptly arrive to provide the necessary repairs.

This company, and the man in particular, who's name I failed to get, who did the work went above…read moreand beyond for my wife and I on a recent trip. Traveling back from Sturgis back to Las Vegas my wife's rear tire blew out on her trike. The tow company who picked up the trike informed us it was after six on a Friday and we may be stuck in Rawlings till Monday when the shop opened again. The tow truck driver called and caught them before they departed. They agreed to replace the tire over an hour after they closed...on a Friday! The repairman was a professional and Noticed the other rear tire valve stem was rotted and replaced that as well. They saved us a weekend of hotel and food fees and we were on our way down the road an hour later. Kilburn Tire is a top notch shop! They went far beyond what was expected when they would rather be home starting their weekend. I highly recommend this honest, fair and professional business!

Simply cannot say enough good things. Got a nail in my tire on a cross country (military move) road…read moretrip. Stopped in, they fit me in on an already very busy day. My tire was dealt with quickly, and they thanked me for my service and provided the repair free of charge. Overwhelmed with the kindness, generosity, and efficiency at this shop, thank you so much!!

Excellent guys! So helpful honest and professional. Helped us out a lot. I would honestly recommend…read morethem for everyone. If you are looking for trustworthy place they will be right for you !

Absolute rip offs . Charged me $1500 for a 30 mile tow and a seal on my transmission. Which didn't…read morework ended up having to ship my truck home to California to get fixed properly. Straight up highway robbery and a lot of locals said the same thing about the place