I am writing to formally lodge a complaint regarding the fraudulent business practices and…read morepredatory behavior I experienced at Reliable Truck Repair and Tire Service. I believe this establishment specifically targets out-of-state travelers with deceptive diagnostic assessments and unprofessional conduct. On October 17, 2025, my 1985 Kenworth dump truck broke down on I-80. After being charged an exorbitant $750 for a 14-mile tow, the vehicle was taken to Reliable Truck Repair. The owner, Mr. William, initially offered free storage and a diagnostic, eventually claiming the truck required a transmission replacement and full service. Relying on this assessment, I paid a total of $12,208.04 across two invoices in December 2025, plus an additional $681 for new batteries. When my driver arrived to collect the truck on January 10, 2026, the vehicle immediately exhibited the same mechanical issues it was originally brought in for. Despite several failed repair attempts in freezing conditions, a staff mechanic admitted the transmission likely was never the problem. When I confronted Mr. William on January 11, he became irate and refused further service, stranding my driver and forcing me to incur $1,400 in emergency travel expenses. Following this, the office assistant, Tony Duran, failed to respond to any of my inquiries for over a week. I have since paid for a third-party transport to return the vehicle to California. A professional inspection has now confirmed that the transmission was not the source of the original issue, verifying that the repairs I paid for were unnecessary and ineffective. I've already filed formal complaints to the BBB, the attorney Generals office of WY and the FEDERAL TRADE COMMISSION that investigated scams and predators like such business. It will take time but I will wait patiently. I hope my reviews can help future victims think before acting and trusting these fools and also if you have been taken advantage of please stand up for your self and do not let them get away.

Moving from Texas to Washington and suddenly my transmission goes bonkers. called them and they…read moregot me in right away. spent 3 hours with them investigating. They reported a loose bolt or something. Never ran diags. I did test drive and seemed fine. They charged me for 2 cans of brake cleaner (seriously?). Hit the freeway again and 6 miles, transmission suddenly shifting wildly on its own. I said forget it, going somewhere else. Next town, the ran diags (10th gear issue) and confirmed no leaks etc. Nice people, but they don't come across as reliable truck mechanics, at least not for my F-150! $319 might as well just throw in the trash!

Excellent guys! So helpful honest and professional. Helped us out a lot. I would honestly recommend…read morethem for everyone. If you are looking for trustworthy place they will be right for you !

I had a broken leaf spring on my RV travel trailer I didn't notice until I had driven from…read moreColorado. The Tuesday before, Maps said they'd get to it the next Monday if I could get it to them by then. Cool! I got it to them by then and left it with them - they said it would cost somewhere around 4 or $500 total. Two day pass and I call and ask for a status update - they hadn't looked at it. Two more days, same thing hadn't even looked at it AND never got a call from them. At that point I told them they needed to have the job done by Sunday - a full week after I left it with them - which they said I was "rushing" them. They got it done by Sunday - an entire week later. Then wanted to charge me over $800 - I protested. They call me back and say if I pay cash it'll be $550. Long story short, shady experience overall. I get the small town charm and all but lesson is, ALWAYS negotiate and don't trust shops like this whether small town or not. Oh and I'm not sure of the quality of the work - but got my trailer back home - so there's that.

They toke a while to analyze whats the problem with the truck but they make a good job…read moreThey might be more expensive than everybody else but they deserve it . What upsets me that they tried to delay me for another day but after i told them i can pay extra to get it fixed today .. they just delay 45 min after the normal hours. Over all they did a great job that I appreciate.

Before we get there lady on the phone was so nice !! As soon we get there and dropped the trailer…read moreshe started !!! 45m no one came close to the truck then I called them again (I'm Fleet manager ) and asked her when are you guys going to start the diagnostic? Her answer - it's been 35m already we doing diagnostic and minimum is two hours!!! So I called my dad and ask does someone working on the truck last 45m and he's answered me no one so I called back again and tell her how come you guys started when no one even came close to our truck ?? So I had my dad just pickup he's trailer and leave from this place !!! Very disappointed!!! How are you eating or sleeping when you overcharging hard worker people money !! Shame on you ,,, we have kids and family to we need to feed !!! Pray to Jesus's for forgiveness!! God Bless !!!

Checked in at desk for DOT inspection on my truck and trailer. When Pam called me to move in, she…read moresaid, "Keep it under 5MPH!" (For those of you who are NOT truck drivers, if we bust 5MPH it logs it as drive time). She cared enough to remember that I was on my 34-hour reset and didn't want it to affect my logs. This is unusual and Pam will be forever saved in my phone for that particular attention to detail. BTW the DOT inspection went fine and the cost was exactly what was expected. Good value FANTASTIC SERVICE, will keep this customer coming back!

This place is the best!! We had been in 8 shops including 2 freightliner shops and the technician…read morewas able to figure out the problem!!! The shop is clean and the staff are friendly. If I have any issues with my truck I'm going here.

We ran out of gas 3 miles just outside of rawlins, so we called the sheriffs department, A & M…read morecalled us and quoted us 80$ for gas service. Other companies we called wouldn't help us or they wanted to charge us 200$-300$. I would definitely recommend their service to anyone

UPDATE (7/18/22)- After 4 months of dealing with this situation, I was finally able to get paid to…read morefix my vehicle. I had to file a complaint with the company (AGERO) that A&M Mobile Mechanic contracts his services to. It was a very long and drawn out process but I finally got it done. The bad news is that in the time this process took to complete, the price to fix my vehicle has increased by about 10%. So, this is still going to cost me a few hundred $$$s out of pocket. Bottom line is Mark is not of good character and integrity!! If he damages your vehicle it is going to be a nightmare to get him to accept responsibility for his actions. Avoid A&M Mobile Mechanic if at all possible!

Bobby from McDowell Towing is very pleasant to work with. He's very prompt in getting out to the…read moresite that needs the yellow beast and his assistance. Thank You

From the owner: towing, accident recovery, winch out, lockouts, fuel delivery, tire change, roadside assistanceread more

After over a year, ran my ev outta juice juice on i80 14 miles out of Laramie on Veterans at 9:30…read morepm, 16° out and Brandon answered when nobody else would. Thank you Brandon

We came home from holiday travels only to get our car stuck (high centered) on a snow drift in our…read moredriveway. As it was midnight, I called Laramie Towing, open 24 hours. There was a "live" person who answered. I was instructed to call back the next day so they could assess the situation. No problem. The next morning at 8am (New Year's Eve), I called back. The lady said that the wrecker would be at my place by 9am. Sure enough, the gentleman was at my apt. exactly at 9am. He was extremely nice, as was the lady who answered the phone call. I highly recommend Laramie Towing! (Reviews are 4.8 out of 5. You can't beat that!!)

First off Brandon- You Rock. Had an issue on side of I-80 East bound and these guys had it taken…read morecare of in less than 1 1/2 then followed to truck stop just to be sure.. Thanks guys. -Tonya

From the owner: Mobile Transportation Group Inc. - Green River WY is the trusted destination for all your truck…read morerepair needs in Green River, Wyoming, and its neighboring areas. As a full-service professional mobile repair and roadside assistance company, we specialize in diesel repair, emergency towing, and comprehensive truck and trailer mechanical services. With a dedicated team of experts, we ensure prompt resolution of your repair issues, guaranteeing to have you back on the road swiftly. Count on Mobile Transportation Group Inc. to keep your equipment running smoothly and deliver exceptional customer service that exceeds expectations.