We broke down outside Rawlins while on the way from Denver to Oregon. The team at Reliable stayed…read moreafter closing on a Friday to help diagnose the problem and with a cooperative effort and some parts research we were able to get the parts we needed from adjacent towns and by late Saturday afternoon they had us safely on our way again. They went above and beyond and they showed a lot of empathy for our situation. These are good folks, Thanks!

I am writing to formally lodge a complaint regarding the fraudulent business practices and…read morepredatory behavior I experienced at Reliable Truck Repair and Tire Service. I believe this establishment specifically targets out-of-state travelers with deceptive diagnostic assessments and unprofessional conduct. On October 17, 2025, my 1985 Kenworth dump truck broke down on I-80. After being charged an exorbitant $750 for a 14-mile tow, the vehicle was taken to Reliable Truck Repair. The owner, Mr. William, initially offered free storage and a diagnostic, eventually claiming the truck required a transmission replacement and full service. Relying on this assessment, I paid a total of $12,208.04 across two invoices in December 2025, plus an additional $681 for new batteries. When my driver arrived to collect the truck on January 10, 2026, the vehicle immediately exhibited the same mechanical issues it was originally brought in for. Despite several failed repair attempts in freezing conditions, a staff mechanic admitted the transmission likely was never the problem. When I confronted Mr. William on January 11, he became irate and refused further service, stranding my driver and forcing me to incur $1,400 in emergency travel expenses. Following this, the office assistant, Tony Duran, failed to respond to any of my inquiries for over a week. I have since paid for a third-party transport to return the vehicle to California. A professional inspection has now confirmed that the transmission was not the source of the original issue, verifying that the repairs I paid for were unnecessary and ineffective. I've already filed formal complaints to the BBB, the attorney Generals office of WY and the FEDERAL TRADE COMMISSION that investigated scams and predators like such business. It will take time but I will wait patiently. I hope my reviews can help future victims think before acting and trusting these fools and also if you have been taken advantage of please stand up for your self and do not let them get away.

Excellent guys! So helpful honest and professional. Helped us out a lot. I would honestly recommend…read morethem for everyone. If you are looking for trustworthy place they will be right for you !

Absolute rip offs . Charged me $1500 for a 30 mile tow and a seal on my transmission. Which didn't…read morework ended up having to ship my truck home to California to get fixed properly. Straight up highway robbery and a lot of locals said the same thing about the place

If zero stars was possible I would do so. After having a truck broke down and at this shop for 3…read moredays and spending $4000 our truck broke down the parking lot almost immediately after. They are incompetent when it comes to newer trucks that require def or after treatment. Ended up towing the truck back to NE probably cheaper than spending anymore time at this shop. BEWARE.

They toke a while to analyze whats the problem with the truck but they make a good job…read moreThey might be more expensive than everybody else but they deserve it . What upsets me that they tried to delay me for another day but after i told them i can pay extra to get it fixed today .. they just delay 45 min after the normal hours. Over all they did a great job that I appreciate.

This place is the best!! We had been in 8 shops including 2 freightliner shops and the technician…read morewas able to figure out the problem!!! The shop is clean and the staff are friendly. If I have any issues with my truck I'm going here.

Place decided to replace my radiator saying that was my issue $4700,2 days latter broke down again…read moreand was able to see hoses with bad clamps leaking and hanging off ,limped it to another boss shop and they agreed and informed me they see several trucks from this shop having to pool over and having there work checked and corrected !!! The manager was rude and defensive and totally was lying and saying things that were not true !!! Please any body reading this,if this has happened to you specifically this shop contact me !! 720-779-9465

We ran out of gas 3 miles just outside of rawlins, so we called the sheriffs department, A & M…read morecalled us and quoted us 80$ for gas service. Other companies we called wouldn't help us or they wanted to charge us 200$-300$. I would definitely recommend their service to anyone

UPDATE (7/18/22)- After 4 months of dealing with this situation, I was finally able to get paid to…read morefix my vehicle. I had to file a complaint with the company (AGERO) that A&M Mobile Mechanic contracts his services to. It was a very long and drawn out process but I finally got it done. The bad news is that in the time this process took to complete, the price to fix my vehicle has increased by about 10%. So, this is still going to cost me a few hundred $$$s out of pocket. Bottom line is Mark is not of good character and integrity!! If he damages your vehicle it is going to be a nightmare to get him to accept responsibility for his actions. Avoid A&M Mobile Mechanic if at all possible!

Bobby from McDowell Towing is very pleasant to work with. He's very prompt in getting out to the…read moresite that needs the yellow beast and his assistance. Thank You

From the owner: towing, accident recovery, winch out, lockouts, fuel delivery, tire change, roadside assistanceread more

After over a year, ran my ev outta juice juice on i80 14 miles out of Laramie on Veterans at 9:30…read morepm, 16° out and Brandon answered when nobody else would. Thank you Brandon

We came home from holiday travels only to get our car stuck (high centered) on a snow drift in our…read moredriveway. As it was midnight, I called Laramie Towing, open 24 hours. There was a "live" person who answered. I was instructed to call back the next day so they could assess the situation. No problem. The next morning at 8am (New Year's Eve), I called back. The lady said that the wrecker would be at my place by 9am. Sure enough, the gentleman was at my apt. exactly at 9am. He was extremely nice, as was the lady who answered the phone call. I highly recommend Laramie Towing! (Reviews are 4.8 out of 5. You can't beat that!!)