This company, and the man in particular, who's name I failed to get, who did the work went above…read moreand beyond for my wife and I on a recent trip. Traveling back from Sturgis back to Las Vegas my wife's rear tire blew out on her trike. The tow company who picked up the trike informed us it was after six on a Friday and we may be stuck in Rawlings till Monday when the shop opened again. The tow truck driver called and caught them before they departed. They agreed to replace the tire over an hour after they closed...on a Friday! The repairman was a professional and Noticed the other rear tire valve stem was rotted and replaced that as well. They saved us a weekend of hotel and food fees and we were on our way down the road an hour later. Kilburn Tire is a top notch shop! They went far beyond what was expected when they would rather be home starting their weekend. I highly recommend this honest, fair and professional business!

Review We went to…read moreKilburn Point S in Rawlins after getting a flat while traveling from Portland, Oregon, home to Topeka, Kansas. We had already paid about $200 for roadside help and stayed overnight in Rawlins because Kilburn had to order our replacement tire. The next morning, while our Toyota was in their care, one of their technicians backed into it and crushed the passenger-side door. Accidents happen, and I am not angry with the young technician. He apologized and was actually the only person there who did. What I am angry about is how the business handled it. No one from Kilburn came inside to tell us they had hit our vehicle. We found out when a Rawlins police officer walked into the waiting area and told us. The incident resulted in Rawlins Police Department case #26-R05484. Outside, an older white-haired man walked up and handed the officer the business's insurance information without saying a word to us or apologizing. We assumed he was an employee. The collision also left our passenger window inoperable. Our AC is unreliable, this was our only window that rolled down, and we still had about 1,000 miles to drive. When I calmly asked the same man if they could do anything to help get the window working, he told me there was nothing he could do. At that point I became frustrated, used profanity, and walked away rather than continue arguing. He then threatened not to install the tire because he didn't like how I was speaking to him. The owner of the vehicle had already asked this same man if they could at least provide the tire for free because of the damage they caused. He offered a discount instead. We ultimately paid $181.48 for the tire and tax, although they did waive mounting and balancing. After we left, we discovered that the white-haired man wasn't just an employee. He was the owner. That's what bothered me most. The owner knew his employee had hit a customer's vehicle, yet we learned about it from a police officer. He never approached us to explain what happened or apologize. When we asked for help dealing with the immediate consequences of the damage, his response was essentially that there was nothing he could do. The technician making a mistake is understandable. The owner's handling of that mistake is why I'm leaving this review.

I am writing to formally lodge a complaint regarding the fraudulent business practices and…read morepredatory behavior I experienced at Reliable Truck Repair and Tire Service. I believe this establishment specifically targets out-of-state travelers with deceptive diagnostic assessments and unprofessional conduct. On October 17, 2025, my 1985 Kenworth dump truck broke down on I-80. After being charged an exorbitant $750 for a 14-mile tow, the vehicle was taken to Reliable Truck Repair. The owner, Mr. William, initially offered free storage and a diagnostic, eventually claiming the truck required a transmission replacement and full service. Relying on this assessment, I paid a total of $12,208.04 across two invoices in December 2025, plus an additional $681 for new batteries. When my driver arrived to collect the truck on January 10, 2026, the vehicle immediately exhibited the same mechanical issues it was originally brought in for. Despite several failed repair attempts in freezing conditions, a staff mechanic admitted the transmission likely was never the problem. When I confronted Mr. William on January 11, he became irate and refused further service, stranding my driver and forcing me to incur $1,400 in emergency travel expenses. Following this, the office assistant, Tony Duran, failed to respond to any of my inquiries for over a week. I have since paid for a third-party transport to return the vehicle to California. A professional inspection has now confirmed that the transmission was not the source of the original issue, verifying that the repairs I paid for were unnecessary and ineffective. I've already filed formal complaints to the BBB, the attorney Generals office of WY and the FEDERAL TRADE COMMISSION that investigated scams and predators like such business. It will take time but I will wait patiently. I hope my reviews can help future victims think before acting and trusting these fools and also if you have been taken advantage of please stand up for your self and do not let them get away.

Moving from Texas to Washington and suddenly my transmission goes bonkers. called them and they…read moregot me in right away. spent 3 hours with them investigating. They reported a loose bolt or something. Never ran diags. I did test drive and seemed fine. They charged me for 2 cans of brake cleaner (seriously?). Hit the freeway again and 6 miles, transmission suddenly shifting wildly on its own. I said forget it, going somewhere else. Next town, the ran diags (10th gear issue) and confirmed no leaks etc. Nice people, but they don't come across as reliable truck mechanics, at least not for my F-150! $319 might as well just throw in the trash!

June 25, 2021 ... On a road trip from Pa I needed a oil change for my Mazda CX-5. When I arrived…read morethe counter person greeted me and made sure that the filter I would need was in stock. He was professional and polite while reviewing the procedure and advised me of what was needed. They took my vehicle in right away. They were done in about 20 minutes! He also took time to reset the maintenance monitor on my CX-5. This is a small shop with a clean waiting area. Highly recommended!

From the owner: When it comes to Oil Change Services, Auto Repair, Auto Mechanic and more, no one compares to The…read moreQuik Lube. With years of combined experience, The Quik Lube has worked hard to build the trust of our clients in Rawlins and surrounding areas. Visit our website to learn more or better yet, call us today!

I had a similar situation that other customers have had, and I am so glad that I came to this…read morerepair shop. I was driving through, and just before gettng to my hotel, my check engine light came on, and reduced power mode. The next morning I drove straight to this shop. Alex diagnosed the problem quickly, the auto store was not yet delivering (not for another 45 minutes), so Alex drove to the shop, got the part and fixed my car quickly so that I can get back on the road. He could of raked me across the coals wiith a charge (I was stuck there), but the price was great, and so was the customer service! These days, its seems harder and harder to find good trustworthy folks - you'll definitely find them at this shop.

Was road tripping through Wyoming, had some engine stalling issues. Called all the repair places in…read moreRawlins to get in and Alex moved around his other appointments to get us in. Diagnosed us quick and got the required part as fast as possible. Was confident in his diagnosis and charged a fair rate. Would recommend his service to anyone and everyone in the area. Also, he's a really nice guy to top it all off.

Great experience with Skyline Motors! The team was professional, friendly, and made the entire…read moreprocess easy and straightforward. I really appreciated the customer service and attention to detail. Highly recommend Skyline Motors to anyone looking for a great vehicle and a dealership that treats customers right!

I walked in on my lunch break, left with a new vehicle. Fast, efficient and so sweet. Very thankful…read moreI didn't have to drive a few hours for vehicle options. Thank you, Skyline!

Seems sketchy... I recently had a thermometer problem with my toyota Tacoma while driving from…read more Denver Colorado to Bozeman Montana. I stopped by at night and the guy said he might be able to work on it tomorrow as he went out to tow some semi trucks. Seemed like he might know what he was doing but honestly hard to tell. Went over to the next town and found a more reputable affordable mechanic.

Recent travels took us through rural Wyoming when suddenly something hit our car and, our back…read moredrivers side wheel went flat and was unable to be driven. Stranded on west bound I 80 with long haul trucks zooming by we were stuck!! After calls to roadside assistance and local dispatches were not providing help, I called the Wamsutter, WY Conoco and within 15 minutes Steve and his coworker were there assisting us. He put the spare tire on for us and advised us to either return to Rawlins or continue on to Rock Springs where there would be more tire options. He had sold his last one that morning. We were on the side of the highway for more than 3 hours in the summer heat alongside a heavily traveled highway route. We were all quickly reminded of how technology and "efficiencies" can fail us but the power of a kind, generous human being will always prevail.

These guys really helped me out today. Thank you for the quick service and great pricing on my tire…read morereplacement. Shout out to Dale for the customer service and profesionalism. Thank you!!

We had a flat tire while camping at the north platte. These guys got us in immediately and had us…read morefixed up and on our way in 30 mins. Never had a better experience at any auto shop, tire center, anywhere. Highly recommend. They know what they're doing and treat you like their own.