I had looked at many many reviews before I decided to give this man a call today to take a look at…read moremy car. This man went above and beyond to make everything with my car right. He fixed a vacum leak on my car and then also turned around and got all my spark plugs and coil packs changed out in a decent amount of time and for a great price. I would reccomend and if I could give 10 stars I would. Not only is my car running great but I feel really good that fixing my car didn't break the bank.

Car broke down and managed to get it here . Should've listened to the reviews and went elsewhere …read more Got quoted me about 500 dollars off the bat higher then everybody else but I stayed here because they said they could get it done sooner . After staying here three days ( should've been out by 2) I came to pay and found a bill quoted higher than my original estimate . Plus 8% for debit card purchases even though the sign said for credit cards .

Had unfortunate car troubles on the way to California and pulled into Mountain West and struck…read moregold! They were incredibly helpful and super friendly. They fit us in quickly and got repairs completed fast. Would highly recommend!

My truck broke down and I had it towed to Mountain West Motors. They day I brough it in, it sat all…read moreday and was not looked at till the next day. The next day it took them 5 hours to diagnose. Then they gave me an estimate for $5600 to replace the oil pump. I complained about the price and their labor rate of $146/hr and they refused any negotiation. THEY KNEW THEY HAD ME! I had no choice but to say fix it. When I went to pick it up the final bill was $500 more than the quote and they said that the tax was not included. The shop manager had quoted me $2800 verbally and the owner said I had no business asking him for the estimate and it did not count. THIS PLACE IS A HUGE RIP OFF AND THEY WILL TAKE ADVANTAGE OF YOU!

WOW. Never before have I received the level of service that was exemplified at Discount Auto…read moreRepair. My RV blew its transmission on I-80 and we were towed to Rawlins and Discount Auto Repair under recommendation of Dave with Jack's Towing (thanks Dave!). Farrell and Ike took TREMENDOUS care of us, going well out of their way to make sure we were not only taken care of, but comfortable and clued in to what was happening. Sadly we will have to come back up to Rawlins to retrieve the RV since a transmission couldn't be had right away, but I have absolutely no doubt that Discount Auto Repair will help us in making the right transmission decision. HIGHLY RECOMMENDED!

Heading from California to Wisconsin when a spark plug blew out and needed a helicoil in the head…read more A guy at a gas station recommended this place. It was closing time when I arrived, and they said the would fix it up in the AM. Returned in the morning and they fixed us up in a couple of hours. The guys here are real down-to-earth and friendly people that really know cars. Born mechanics. They charged a great rate and provided a great service.

This place rocks! We got stranded in rawlins on our way to skiing at targhee and these guys hooked…read moreus up! Great loaner vehicle to rock springs and we were on our way.

I had a similar situation that other customers have had, and I am so glad that I came to this…read morerepair shop. I was driving through, and just before gettng to my hotel, my check engine light came on, and reduced power mode. The next morning I drove straight to this shop. Alex diagnosed the problem quickly, the auto store was not yet delivering (not for another 45 minutes), so Alex drove to the shop, got the part and fixed my car quickly so that I can get back on the road. He could of raked me across the coals wiith a charge (I was stuck there), but the price was great, and so was the customer service! These days, its seems harder and harder to find good trustworthy folks - you'll definitely find them at this shop.

Was road tripping through Wyoming, had some engine stalling issues. Called all the repair places in…read moreRawlins to get in and Alex moved around his other appointments to get us in. Diagnosed us quick and got the required part as fast as possible. Was confident in his diagnosis and charged a fair rate. Would recommend his service to anyone and everyone in the area. Also, he's a really nice guy to top it all off.

I had a blow out on I80. Limped into Rawlins. Scotty didn't have the tire I needed and found a…read moresuitable replacement in Casper. He lent me his truck for the 100 mile trip and back and got me back on the road. Otherwise I would have been there a couple of days waiting for the exact replacement. Good man, Scotty.

I took our church van to get repairEd. Excellent service and very fair on the price of parts and…read morelabor! I definitely recommend them!

Horrible mechanic ' a complete thief ,, so if you break down in Rawlins Wyoming or any where close…read morecall AAA or another mechanic ' this kid is dishonest !!! When he says he's cheaper than his competition it's because he is cheap and everything he does you'll have to fix!!! he has no guarantees and he's a hack... zero stars

From the owner: Caleb’s Customs is a mobile mechanic service that offers convenient vehicle repairs at your…read morelocation. Whether you are stranded or require assistance with your vehicle, Caleb’s Customs will promptly arrive to provide the necessary repairs.

We broke down outside Rawlins while on the way from Denver to Oregon. The team at Reliable stayed…read moreafter closing on a Friday to help diagnose the problem and with a cooperative effort and some parts research we were able to get the parts we needed from adjacent towns and by late Saturday afternoon they had us safely on our way again. They went above and beyond and they showed a lot of empathy for our situation. These are good folks, Thanks!

I am writing to formally lodge a complaint regarding the fraudulent business practices and…read morepredatory behavior I experienced at Reliable Truck Repair and Tire Service. I believe this establishment specifically targets out-of-state travelers with deceptive diagnostic assessments and unprofessional conduct. On October 17, 2025, my 1985 Kenworth dump truck broke down on I-80. After being charged an exorbitant $750 for a 14-mile tow, the vehicle was taken to Reliable Truck Repair. The owner, Mr. William, initially offered free storage and a diagnostic, eventually claiming the truck required a transmission replacement and full service. Relying on this assessment, I paid a total of $12,208.04 across two invoices in December 2025, plus an additional $681 for new batteries. When my driver arrived to collect the truck on January 10, 2026, the vehicle immediately exhibited the same mechanical issues it was originally brought in for. Despite several failed repair attempts in freezing conditions, a staff mechanic admitted the transmission likely was never the problem. When I confronted Mr. William on January 11, he became irate and refused further service, stranding my driver and forcing me to incur $1,400 in emergency travel expenses. Following this, the office assistant, Tony Duran, failed to respond to any of my inquiries for over a week. I have since paid for a third-party transport to return the vehicle to California. A professional inspection has now confirmed that the transmission was not the source of the original issue, verifying that the repairs I paid for were unnecessary and ineffective. I've already filed formal complaints to the BBB, the attorney Generals office of WY and the FEDERAL TRADE COMMISSION that investigated scams and predators like such business. It will take time but I will wait patiently. I hope my reviews can help future victims think before acting and trusting these fools and also if you have been taken advantage of please stand up for your self and do not let them get away.

This company, and the man in particular, who's name I failed to get, who did the work went above…read moreand beyond for my wife and I on a recent trip. Traveling back from Sturgis back to Las Vegas my wife's rear tire blew out on her trike. The tow company who picked up the trike informed us it was after six on a Friday and we may be stuck in Rawlings till Monday when the shop opened again. The tow truck driver called and caught them before they departed. They agreed to replace the tire over an hour after they closed...on a Friday! The repairman was a professional and Noticed the other rear tire valve stem was rotted and replaced that as well. They saved us a weekend of hotel and food fees and we were on our way down the road an hour later. Kilburn Tire is a top notch shop! They went far beyond what was expected when they would rather be home starting their weekend. I highly recommend this honest, fair and professional business!

Simply cannot say enough good things. Got a nail in my tire on a cross country (military move) road…read moretrip. Stopped in, they fit me in on an already very busy day. My tire was dealt with quickly, and they thanked me for my service and provided the repair free of charge. Overwhelmed with the kindness, generosity, and efficiency at this shop, thank you so much!!