This company, and the man in particular, who's name I failed to get, who did the work went above…read moreand beyond for my wife and I on a recent trip. Traveling back from Sturgis back to Las Vegas my wife's rear tire blew out on her trike. The tow company who picked up the trike informed us it was after six on a Friday and we may be stuck in Rawlings till Monday when the shop opened again. The tow truck driver called and caught them before they departed. They agreed to replace the tire over an hour after they closed...on a Friday! The repairman was a professional and Noticed the other rear tire valve stem was rotted and replaced that as well. They saved us a weekend of hotel and food fees and we were on our way down the road an hour later. Kilburn Tire is a top notch shop! They went far beyond what was expected when they would rather be home starting their weekend. I highly recommend this honest, fair and professional business!

Review We went to…read moreKilburn Point S in Rawlins after getting a flat while traveling from Portland, Oregon, home to Topeka, Kansas. We had already paid about $200 for roadside help and stayed overnight in Rawlins because Kilburn had to order our replacement tire. The next morning, while our Toyota was in their care, one of their technicians backed into it and crushed the passenger-side door. Accidents happen, and I am not angry with the young technician. He apologized and was actually the only person there who did. What I am angry about is how the business handled it. No one from Kilburn came inside to tell us they had hit our vehicle. We found out when a Rawlins police officer walked into the waiting area and told us. The incident resulted in Rawlins Police Department case #26-R05484. Outside, an older white-haired man walked up and handed the officer the business's insurance information without saying a word to us or apologizing. We assumed he was an employee. The collision also left our passenger window inoperable. Our AC is unreliable, this was our only window that rolled down, and we still had about 1,000 miles to drive. When I calmly asked the same man if they could do anything to help get the window working, he told me there was nothing he could do. At that point I became frustrated, used profanity, and walked away rather than continue arguing. He then threatened not to install the tire because he didn't like how I was speaking to him. The owner of the vehicle had already asked this same man if they could at least provide the tire for free because of the damage they caused. He offered a discount instead. We ultimately paid $181.48 for the tire and tax, although they did waive mounting and balancing. After we left, we discovered that the white-haired man wasn't just an employee. He was the owner. That's what bothered me most. The owner knew his employee had hit a customer's vehicle, yet we learned about it from a police officer. He never approached us to explain what happened or apologize. When we asked for help dealing with the immediate consequences of the damage, his response was essentially that there was nothing he could do. The technician making a mistake is understandable. The owner's handling of that mistake is why I'm leaving this review.

Excellent service and excellent people. Reliable Truck & Trailer Repair LLC treated Dave great and…read moreworked hard to get him back on the road quickly. Honest, hardworking, and professional from start to finish. We truly appreciate everything they did and highly recommend them. Thank you Dave Ramsey -- Ramsey Express Trucking Inc. Trusted. Proven. Professional. Reliable Truck & Trailer Repair LLC

I am writing to formally lodge a complaint regarding the fraudulent business practices and…read morepredatory behavior I experienced at Reliable Truck Repair and Tire Service. I believe this establishment specifically targets out-of-state travelers with deceptive diagnostic assessments and unprofessional conduct. On October 17, 2025, my 1985 Kenworth dump truck broke down on I-80. After being charged an exorbitant $750 for a 14-mile tow, the vehicle was taken to Reliable Truck Repair. The owner, Mr. William, initially offered free storage and a diagnostic, eventually claiming the truck required a transmission replacement and full service. Relying on this assessment, I paid a total of $12,208.04 across two invoices in December 2025, plus an additional $681 for new batteries. When my driver arrived to collect the truck on January 10, 2026, the vehicle immediately exhibited the same mechanical issues it was originally brought in for. Despite several failed repair attempts in freezing conditions, a staff mechanic admitted the transmission likely was never the problem. When I confronted Mr. William on January 11, he became irate and refused further service, stranding my driver and forcing me to incur $1,400 in emergency travel expenses. Following this, the office assistant, Tony Duran, failed to respond to any of my inquiries for over a week. I have since paid for a third-party transport to return the vehicle to California. A professional inspection has now confirmed that the transmission was not the source of the original issue, verifying that the repairs I paid for were unnecessary and ineffective. I've already filed formal complaints to the BBB, the attorney Generals office of WY and the FEDERAL TRADE COMMISSION that investigated scams and predators like such business. It will take time but I will wait patiently. I hope my reviews can help future victims think before acting and trusting these fools and also if you have been taken advantage of please stand up for your self and do not let them get away.

June 25, 2021 ... On a road trip from Pa I needed a oil change for my Mazda CX-5. When I arrived…read morethe counter person greeted me and made sure that the filter I would need was in stock. He was professional and polite while reviewing the procedure and advised me of what was needed. They took my vehicle in right away. They were done in about 20 minutes! He also took time to reset the maintenance monitor on my CX-5. This is a small shop with a clean waiting area. Highly recommended!

From the owner: When it comes to Oil Change Services, Auto Repair, Auto Mechanic and more, no one compares to The…read moreQuik Lube. With years of combined experience, The Quik Lube has worked hard to build the trust of our clients in Rawlins and surrounding areas. Visit our website to learn more or better yet, call us today!

We ran out of gas 3 miles just outside of rawlins, so we called the sheriffs department, A & M…read morecalled us and quoted us 80$ for gas service. Other companies we called wouldn't help us or they wanted to charge us 200$-300$. I would definitely recommend their service to anyone

UPDATE (7/18/22)- After 4 months of dealing with this situation, I was finally able to get paid to…read morefix my vehicle. I had to file a complaint with the company (AGERO) that A&M Mobile Mechanic contracts his services to. It was a very long and drawn out process but I finally got it done. The bad news is that in the time this process took to complete, the price to fix my vehicle has increased by about 10%. So, this is still going to cost me a few hundred $$$s out of pocket. Bottom line is Mark is not of good character and integrity!! If he damages your vehicle it is going to be a nightmare to get him to accept responsibility for his actions. Avoid A&M Mobile Mechanic if at all possible!

I had a similar situation that other customers have had, and I am so glad that I came to this…read morerepair shop. I was driving through, and just before gettng to my hotel, my check engine light came on, and reduced power mode. The next morning I drove straight to this shop. Alex diagnosed the problem quickly, the auto store was not yet delivering (not for another 45 minutes), so Alex drove to the shop, got the part and fixed my car quickly so that I can get back on the road. He could of raked me across the coals wiith a charge (I was stuck there), but the price was great, and so was the customer service! These days, its seems harder and harder to find good trustworthy folks - you'll definitely find them at this shop.

Was road tripping through Wyoming, had some engine stalling issues. Called all the repair places in…read moreRawlins to get in and Alex moved around his other appointments to get us in. Diagnosed us quick and got the required part as fast as possible. Was confident in his diagnosis and charged a fair rate. Would recommend his service to anyone and everyone in the area. Also, he's a really nice guy to top it all off.

We found ourselves stranded on the highway for the second time in 48 hours. This time it was at…read moremile marker 170. My insurance company's "roadside assistance" could not find towing and said I would have to find my own. On my third call, I found Kirby at the Wamsutter Conoco. Thank goodness I did. The Universe sent him to us, in the middle of rural Wyoming, with not only a tow truck, but a chance to get the car started again. He had seen the same problem before, with the same type of car. He thought maybe it would start if we put it up on the truck, drove it to the Conoco and gassed it up. (It's a long story, but in short, Kirby had seen it before and it couldn't hurt to try.) It started right up! Instead of needing a tow all the way to Rawlins, Kirby helped us get back on the road, saving us a LOT of money. He did what was best for us, without thinking about his bottom line. Let's top it off, shall we? 20 hours later, Kirby TEXTED ME, asking if we got home safely! We did, and I thanked him again for his kindness. I hope you never need a tow in Wamsutter, Wyoming. If you do, call this place and ask for Kirby. He was safe, professional, knowledgeable, and most of all, a kind-hearted human. I can't believe our luck in finding him.

Seems sketchy... I recently had a thermometer problem with my toyota Tacoma while driving from…read more Denver Colorado to Bozeman Montana. I stopped by at night and the guy said he might be able to work on it tomorrow as he went out to tow some semi trucks. Seemed like he might know what he was doing but honestly hard to tell. Went over to the next town and found a more reputable affordable mechanic.

These guys really helped me out today. Thank you for the quick service and great pricing on my tire…read morereplacement. Shout out to Dale for the customer service and profesionalism. Thank you!!

We had a flat tire while camping at the north platte. These guys got us in immediately and had us…read morefixed up and on our way in 30 mins. Never had a better experience at any auto shop, tire center, anywhere. Highly recommend. They know what they're doing and treat you like their own.