Rick And Justin have always been very helpful when our trucks go down. They get us back up and…read morerunning immediately. Hard working, honest and fair priced.

Once again, Rick and Justin got us on the road as fast as they could. They are an amazing team that…read moreunderstands when my truck doesn't run i can't run my business. I trust them hands down for any issue I have. Had a truck break down on the road called Rick told him the issues, he made a suggestion we followed through with and got my truck on the road. Can't give them enough credit for all they do. Thanks Rick and Justin!!!!

Stopped in last minute and they checked out my truck, performed a quick service on the rear…read moredifferential and I was on my way!

If you're unfortunate enough to break down in Rawlins, Wyoming and land at Wyoming Diesel Service…read morethen you should consider yourself lucky. My u-joint failed and I blew out the pinion bearings in early December on my 7.3L powerstroke. I ended up being stuck in Rawlins for seven days, but it was no fault of WDS. They got me a diagnosis and the parts coming the day I pulled in. Mark and Dave kept me informed of any delay, any recommendation of theirs (they rebuilt it to be bulletproof), and were available to answer any question I had when I called. The weather held up the parts getting there, but when they did finally arrive they reassembled everything that day and I was able to get back on the road. This company takes a lot of pride in what they do and it shows in the quality of work they put out and the way they treat their customers.

We broke down outside Rawlins while on the way from Denver to Oregon. The team at Reliable stayed…read moreafter closing on a Friday to help diagnose the problem and with a cooperative effort and some parts research we were able to get the parts we needed from adjacent towns and by late Saturday afternoon they had us safely on our way again. They went above and beyond and they showed a lot of empathy for our situation. These are good folks, Thanks!

I am writing to formally lodge a complaint regarding the fraudulent business practices and…read morepredatory behavior I experienced at Reliable Truck Repair and Tire Service. I believe this establishment specifically targets out-of-state travelers with deceptive diagnostic assessments and unprofessional conduct. On October 17, 2025, my 1985 Kenworth dump truck broke down on I-80. After being charged an exorbitant $750 for a 14-mile tow, the vehicle was taken to Reliable Truck Repair. The owner, Mr. William, initially offered free storage and a diagnostic, eventually claiming the truck required a transmission replacement and full service. Relying on this assessment, I paid a total of $12,208.04 across two invoices in December 2025, plus an additional $681 for new batteries. When my driver arrived to collect the truck on January 10, 2026, the vehicle immediately exhibited the same mechanical issues it was originally brought in for. Despite several failed repair attempts in freezing conditions, a staff mechanic admitted the transmission likely was never the problem. When I confronted Mr. William on January 11, he became irate and refused further service, stranding my driver and forcing me to incur $1,400 in emergency travel expenses. Following this, the office assistant, Tony Duran, failed to respond to any of my inquiries for over a week. I have since paid for a third-party transport to return the vehicle to California. A professional inspection has now confirmed that the transmission was not the source of the original issue, verifying that the repairs I paid for were unnecessary and ineffective. I've already filed formal complaints to the BBB, the attorney Generals office of WY and the FEDERAL TRADE COMMISSION that investigated scams and predators like such business. It will take time but I will wait patiently. I hope my reviews can help future victims think before acting and trusting these fools and also if you have been taken advantage of please stand up for your self and do not let them get away.

WOW. Never before have I received the level of service that was exemplified at Discount Auto…read moreRepair. My RV blew its transmission on I-80 and we were towed to Rawlins and Discount Auto Repair under recommendation of Dave with Jack's Towing (thanks Dave!). Farrell and Ike took TREMENDOUS care of us, going well out of their way to make sure we were not only taken care of, but comfortable and clued in to what was happening. Sadly we will have to come back up to Rawlins to retrieve the RV since a transmission couldn't be had right away, but I have absolutely no doubt that Discount Auto Repair will help us in making the right transmission decision. HIGHLY RECOMMENDED!

Heading from California to Wisconsin when a spark plug blew out and needed a helicoil in the head…read more A guy at a gas station recommended this place. It was closing time when I arrived, and they said the would fix it up in the AM. Returned in the morning and they fixed us up in a couple of hours. The guys here are real down-to-earth and friendly people that really know cars. Born mechanics. They charged a great rate and provided a great service.

This company, and the man in particular, who's name I failed to get, who did the work went above…read moreand beyond for my wife and I on a recent trip. Traveling back from Sturgis back to Las Vegas my wife's rear tire blew out on her trike. The tow company who picked up the trike informed us it was after six on a Friday and we may be stuck in Rawlings till Monday when the shop opened again. The tow truck driver called and caught them before they departed. They agreed to replace the tire over an hour after they closed...on a Friday! The repairman was a professional and Noticed the other rear tire valve stem was rotted and replaced that as well. They saved us a weekend of hotel and food fees and we were on our way down the road an hour later. Kilburn Tire is a top notch shop! They went far beyond what was expected when they would rather be home starting their weekend. I highly recommend this honest, fair and professional business!

Simply cannot say enough good things. Got a nail in my tire on a cross country (military move) road…read moretrip. Stopped in, they fit me in on an already very busy day. My tire was dealt with quickly, and they thanked me for my service and provided the repair free of charge. Overwhelmed with the kindness, generosity, and efficiency at this shop, thank you so much!!

I had a similar situation that other customers have had, and I am so glad that I came to this…read morerepair shop. I was driving through, and just before gettng to my hotel, my check engine light came on, and reduced power mode. The next morning I drove straight to this shop. Alex diagnosed the problem quickly, the auto store was not yet delivering (not for another 45 minutes), so Alex drove to the shop, got the part and fixed my car quickly so that I can get back on the road. He could of raked me across the coals wiith a charge (I was stuck there), but the price was great, and so was the customer service! These days, its seems harder and harder to find good trustworthy folks - you'll definitely find them at this shop.

Was road tripping through Wyoming, had some engine stalling issues. Called all the repair places in…read moreRawlins to get in and Alex moved around his other appointments to get us in. Diagnosed us quick and got the required part as fast as possible. Was confident in his diagnosis and charged a fair rate. Would recommend his service to anyone and everyone in the area. Also, he's a really nice guy to top it all off.

Always been very helpful and takes care of our reservation. Easy to work with, I have rented from…read morethis location multiple times with zero issues

I called them 3 weeks in advance to reserve a 26 ft truck. I called them one week in advance to…read moreremind them. We took our vacation days and lined up help on both ends. Two days before our move, we got a call from Uhaul saying there was no 26 ft truck available!! This is the second time they did this to us. The woman working at the Rawlins office claimed the problem was due to using the internet to reserve the truck. I DID NOT USE THE INTERNET! I called and spoke to her. Wasted our vacation. Luckily we weren't paying anyone to load and unload or we would've been out that money.

This place is the best!! We had been in 8 shops including 2 freightliner shops and the technician…read morewas able to figure out the problem!!! The shop is clean and the staff are friendly. If I have any issues with my truck I'm going here.

Place decided to replace my radiator saying that was my issue $4700,2 days latter broke down again…read moreand was able to see hoses with bad clamps leaking and hanging off ,limped it to another boss shop and they agreed and informed me they see several trucks from this shop having to pool over and having there work checked and corrected !!! The manager was rude and defensive and totally was lying and saying things that were not true !!! Please any body reading this,if this has happened to you specifically this shop contact me !! 720-779-9465

We ran out of gas 3 miles just outside of rawlins, so we called the sheriffs department, A & M…read morecalled us and quoted us 80$ for gas service. Other companies we called wouldn't help us or they wanted to charge us 200$-300$. I would definitely recommend their service to anyone

UPDATE (7/18/22)- After 4 months of dealing with this situation, I was finally able to get paid to…read morefix my vehicle. I had to file a complaint with the company (AGERO) that A&M Mobile Mechanic contracts his services to. It was a very long and drawn out process but I finally got it done. The bad news is that in the time this process took to complete, the price to fix my vehicle has increased by about 10%. So, this is still going to cost me a few hundred $$$s out of pocket. Bottom line is Mark is not of good character and integrity!! If he damages your vehicle it is going to be a nightmare to get him to accept responsibility for his actions. Avoid A&M Mobile Mechanic if at all possible!