10/2026     I stayed here on a Thurs. night. I will stay here next time I'm in the Mansfield area…read more This franchise  follows the Hampton Inn playbook. The employees are well trained. The hotel is near I-71 exit. There is a McD & Bob Evans nearby. My room & bathroom were clean. Plenty of hot water   The breakfast area was excellent & they followed the Hampton Inn playbook.  My car was not disturbed, the parking lot was clean & no loiters.

I hate leaving reviews like this, but after contacting the general manager and guest assistance…read moreseveral times without receiving a response, I feel this needs to be said. The hotel itself appears reasonably clean, and the woman at the front desk, whose name I believe is Veneer, was very courteous and kind. Unfortunately, the overall service experience was poor enough that I checked out early and went to another hotel. The first concern was my room door. The deadbolt would not properly lock unless I physically lifted the door into position. I reported it to the front desk. That is not a minor maintenance issue. It is a security concern, and it is something housekeeping or maintenance should have caught before assigning the room. I could manage it, but another guest could understandably feel very uncomfortable sleeping in a room where the door does not securely lock. The night before, there was also no television remote in the room. When I asked for one at approximately 10:30 p.m., getting a replacement seemed to become a major problem. I eventually gave up and went to bed. There was no follow-up call the next morning, no apology from management, and no indication that anyone was particularly concerned. The breakfast experience was what finally did it. There were only three guests in the entire breakfast area, including the person I was meeting with, yet we could barely hear each other across the table. The breakfast attendant had music playing loudly while she sang, whistled, moved around loudly, slammed items and doors, and generally created an extraordinary amount of noise. I understand that enthusiastic employees can be a good thing. But there is a serious lack of awareness when a breakfast attendant cannot recognize that guests sitting directly across from one another are trying to have a conversation. We were preparing for a business meeting and trying to review information together. With only three people in the room, we should have been able to speak quietly across a table. Instead, the noise level made a normal conversation nearly impossible. After breakfast service ended, I closed the doors simply so we could have some quiet. The doors were reopened, and the noise started disrupting us again. We finally asked for a separate meeting room just so we could finish our conversation. Ultimately, we decided there was no reason to continue dealing with it. If you cannot sit in a hotel breakfast area with only a few people present and have a basic business conversation, it is easier to go somewhere else. That is exactly what we did. I checked out early, went to another hotel, and conducted my meeting there. That should say everything. In my opinion, this is not a business-oriented hotel. If you simply need a place to sleep and leave in the morning, it may be adequate. But if you are traveling for business, need a quiet breakfast, want to review documents, make calls, or prepare for a meeting, I would choose another property. What is most disappointing is the lack of management follow-up. I sent multiple messages regarding these concerns, including the room security issue and the breakfast experience, and I have still not received a response from the general manager or guest assistance. Usually, my experiences with Hampton Inn properties are good, which makes this more disappointing. Problems happen. What matters is whether management responds and whether employees have enough awareness to understand the guest experience. In this case, neither happened. I hope ownership sees this review and addresses the door security issue, the breakfast environment, and the lack of follow-up. A guest should not have to repeatedly complain, close doors to find some peace, ask for a separate meeting room, and ultimately leave the hotel just to have a normal conversation.

Friendly staff, clean room, nice Continental breakfast, and decent pool. It's a little off the…read morebeaten path, but worth staying here.

I visited from Las Vegas, Nevada over the weekend. This hotel is beautiful, well maintained and…read morequiet. Cameron at the front desk was kind, professional and accommodating. This is the first time I have stayed at this hotel, but I will definitely stay here again.

Well this is truly a 3 star hotel even with the ongoing renovation. I have been fortunate to get…read morethe updated rooms as the other rooms feel tired. Unfortunately the renovation team must had been the lowest contract as much of the room is unorganized and many fixtures still not working. More importantly, the towels that were replaced are worst then the ones they had. Talk about small and rough, does not fit around your waist and I am not a large person. The shower gets warm but not hot. Was told this is due to the way the shower was installed and they need someone to fix the renovations. Finally the breakfast is lackluster, and most of the time the coffee is empty. They have lots of room for improvements.

I have stayed at Fairfield Inns and been impressed...not here. I immediately noticed the elevator…read morewas dingy. As I walked to my room the carpet was dirty. My room was OK, but the bathroom was dim and the floor didn't look all that clean. There was a wire hanging down from the microwave to the floor, unplugged. The TV was small and old. They never did come make up my room and there was no notice to request service. Breakfast was pretty good and the beds were comfortable. Still, finding a different place next time in town.

Starting with a last minute accommodation and check in with Emma to a "go way beyond service"…read moreexperience from Brie. We ere impressed. Note, this property needs some live and care, but the people made the difference. I left a personal item at the hotel. Brie hunted it down, kept me informed and made sure my item was ready for a FedEx pick up. The ownership of this property should know their folks take care of their guests well. Thanks Brie for making my day! Much appreciated.

If you like cold showers, stained towels and a little mold hiding under the sink, then this is the…read moreplace for you! Bad smells, dirty floors and missing furniture also come along with your room with no extra charge! Clogged sink, tv that won't connect and no WiFi will give you a chance to really unwind! It's almost embarrassing that a company paid for my room here and I actually stayed.

The good...Friendly & accommodating staff (thank you Joesph), nice selection on the continental…read morebreakfast w/ egg sandwich, egg/cheese omelette, hash browns, bacon, potatoes, biscuits & gravy, fruits, yogurt, cereals, pastas, juices, etc... Nice indoor pool for the kids. Comfortable beds. The not so good...overall dated facilities. We had two rooms that the bathroom doors dragged on the floor trying to shut the door. Small bathrooms. Shower heads could use more pressure. On a side note, if you like authentic Mexican food, we walked to El Charrito which was very good. See my other review.

The first impression was pretty bad, there was a nasty stain on the pullout and it was a BIG one…read moretoo. It was very cramped while having it out, so not a lot of wiggle room. Also the pool hours were crappy, like 5-10 is an interesting time frame. The breakfast was mid at best, and it definitely left a long bad taste in my mouth. The bathroom door locked so that is a plus

First time at a bed and breakfast, and we had an amazing time. Debra and John, the owners, were…read morevery hospitable. Beautiful red brick building completely furnished with antiques. Also very quiet and clean with the owners living on site. I would suggest them to anyone looking to stay in mansfield.

abusive, bedbugs and killed their own papillon dog by not g her the life threatening medication she…read moreneeded. they abused a girl who helped them and they allowed people in their house not that sick girl who was dying but other people like Krysa Andrew Audie seanace and Russell to steal narcotics and do drugs and deal drugs along with brian and the other so called maintenace person before Brian.

Clean room, comfy bed. Quiet and near hwy. Good price and offers military discount. Would recommend.read more

This is probably the first time I've been in a motel in 40 years however, I just retired from being…read morea travel advisor and I looked up the hotel. I thought it would come with good ratings and at less than $100 a night. I thought it would be a great place to stay and share a room with someone and keep the cost low. It came with the continental breakfast However, the coffee was weak, even though it poured out of that machine and my only options for food was for carbs, cereal, muffins, bagels, and toast. Our room was extremely clean, bathroom showed some age. Towels were really white! Beds nicely made, my roommate chose to sleep under the sheets. I just sleep on top. Think I couldn't get the motel vision out of my head. But I would live on those pillows. The front desk manager was amazing, one of our rooms had an expired smoke alarm, once we told her she was there to replace the batteries. It was so cold outside however, once we turned the heat on the rooms were so warm and toasty and felt great. It was something really nice to come back to after being on the Snow trails and just sleep. I would probably go back.

Lovely B&B. It is located in a nice semi quiet road. Super spacious and the atmosphere was…read moredefinitively warm and country. Rooms are large and the bed was very comfortable. We had a private bathroom with amazing hotel towels. It just felt fantastic. The following morning we had a hardy breakfast with plenty of food even to take with us on the road. Nancy, the owner was great and very accommodated. Please try to stay in B& B if you are on the road. For us it was so worth it. Definitively very well priced.

We have been enjoying B&Bs for over 30 years and our stay with Nancy ranks as one of most memorable…read moreand happy stays of all time. Her 100-year old brick Victorian brick home lovingly restored by her and her children and her 5-acre property with Belgians, miniature donkeys, chickens and barn cats was a restful sanctuary for us. The movie "Somewhere in Time" was her inspiration and added to the charm. Nancy also served us a delicious and generous breakfast of yogurt with raspberries and blueberries, pancakes, poached eggs, ham and great coffee. We enjoyed visiting with her and her son Rod. She has thought if every detail. We will be back!

I stayed here over this past weekend (April 17-19, 2026). This hotel is set back from US 30 which…read moreis nice which means that there is not a lot of road noise at night. Make sure you follow your preferred GPS directions because you can not get to the hotel from Sam's Club parking lot. There is a lot of parking around the hotel that is well lit at night. I stayed in a king studio which had a kitchenette. I did not use any of the kitchen area because I was in town for to see family. Though it did look spacious. The desk area was nice and the desk lamp worked. The couch was great with plenty of table options from a table on top of the ottoman and "lap table". The bed was great and there were plenty of outlets to plug in devices for charging. The breakfast area was great. There was a whole container of oat milk near the yogurt. There were signs stating that Marriott is committed to serving everyone and to reach out to kitchen staff about any dietary requests. The best part was the special note about there being gluten free options. Being a gluten free person and having a hotel have gluten free bread type things is always critical. The hotel provided gluten free everything bagels. These helped start my day off right. I will definitely be staying here again.

This hotel is full of suites (rooms with kitchenettes), and I kind of only want to stay at a hotel…read morethat has a kitchenette now. I feel like that's a spoiled thing to say, but having a kitchenette is pretty dope and changes you. It turns you into a suite person. So, give me suite with a kitchenette, or GTFO. The kitchenette comes in handy when you're traveling with kids, because then you can stop at the grocery store before you check in and stock up on snacks. If you have children, you know they are particular about everything, but they're especially particular about the things that they eat. So having a refrigerator and freezer, silverware and cups, a sink and microwave, really helps make a hotel stay much more comfortable. The beds were comfortable and the shower was fine. The TVs have cable and access to Netflix and HBO and some other premium TV networks. You get a free breakfast each morning, but they have someone there who you need to consult who will give you your food items -- you're not allowed to get the food yourself because of Covid. Also because of Covid: There is no room service. You leave your used towels and trash bags outside of your room and someone comes along and picks them up. For us, this took all day, so we had to walk by our dirty towels and trash multiple times, which was kind of a bummer. I think this is pretty standard with hotels right now. It's not just this hotel. I'm hoping this changes sometime soon -- I appreciate a good room service.

I am leaning between 3 and 4 - I think this place is a solid 3.5, but I am willing to give it a 4…read morefor Yelp ranking purposes. We stayed one night with a group of Oakland University Alumni from Michigan who were touring the Ohio State Reformatory at night. I was a bit hesitant of the hotel because a Quality Inn is not our number one choice for lodging. However, Mansfield does not have a lot of lodging options, so Quality Inn it is! Check-in was a little strange. We got there about 250p-255p. Check-in is at 3p. The worker called up to a room to check if it was ready and the maid said it was not. The front desk worker tried another room and asked the same thing but this other room was not ready either. I felt it was a bit strange since check-in was 3p. She then asked us to wait a few minutes and she would find us a room. 5 minutes passed and she found us a room on the second floor. Some of the other members in our group were also told their room was not ready and were told to come back around 305-315p. This was even more strange since check-in is at 3p. Finding the room was another issue. We went upstairs and could not find our room. There was a lack of room markers on the walls and we felt like we were in a maze. A maid told us that the section we were currently in is closed and we had to make a few turns to get to our room. The hallways did have a slight smoky smell to it. Finally, we found our room and I was pretty impressed with it - hence why I am giving a 4 star instead of a 3. Thankfully, our room was non-smoking and had a king bed. I guess I take Michigan for granted where hotel rooms are all non-smoking. The king bed was comfortable and clean. There was a microwave and mini fridge along with a desk and TV. The bathroom was also clean, a little outdated but the counter-top was nice. We had no issues in our room but the AC unit was pretty loud and rumbling. We did not wake up early enough for the breakfast nor did we use the pool - so I cannot say anything about these amenities. Check-out was fine (noon is check-out) and we had no issues for our stay. If we come back to tour the OSR then I would stay at this hotel again.

Upon check-in at 3:00 pm, I was told that the tv service was out and that a technician was…read moredispatched but they didn't know how quick they would be there. We weren't planning on being in the room until later that evening, so I figured it would be fixed by the time we returned. We returned around 8:00 that evening and the tv service was still not working. To make a long story short, the tv service was not ever fixed during our stay and come to find out they knew it was going to be fixed. Also, that evening I decided to go an locate the pool as an option for some entertainment. I finally did find the pool and it was closed and all busted up. The next morning, we decided to go down and try out the breakfast that was included. We arrived at 8:00 and found just about everything except for the waffle batter to be nearly empty. I won't go into details, but lets just say the pictures speak for themselves and that both myself and my wife ended up with some gastrointestinal issued later on. As you can see by the photos I posted, this hotel is in dire need of renovation and repairs.