I usually do not take the time to post a review unless I am really wowed! I had the BEST EXPERIENCE…read morewith the whole team at this Carpet Factory Outlet. first of all, Tom, our salesman was personable and down to earth. I know what I want, and he was great with me shooting him down and pointing me in the right direction! Scheduling was easy and flexible. then there were the installers.... OMG, they were wonderful! super nice, kind and personable, not to mention they did a great job and helped us repair someone else's mistake. AND, we're even honest about my wall paint colors! Just a great experience! Thank you!

Awesome place to do business with. Came and measured rooms next day after stopping by to get…read moreInformation. After ordering carpet they came in 2 days after it came in. Installers were excellent. Would definitely buy from again.​​

Asked owner for trim threshold that was told to me by his guy Greg that would leave one and it…read morewasn't with the material told me wasn't part of the deal Ok I told him but his kid said they would handle it from original deal; their customer Service is not customer centric especially with their original installer from my original review. Arrogant sales man and does not listen Go else where or get Greg to do side work he the polite one

My husband and I have bought carpet and flooring from here for years. Never a complaint and…read moreexcellent people to work with!

We had a great experience purchasing carpet recently from J&D. On the past I would dread carpet…read moreshopping. Sales people were never that friendly, some places want to charge to come out to measure. Not sure why as we have our blue prints and plans, the builder was able to build the whole house off of that. The whole experience from the time,we walked into the showroom to after the install was great. Highly recommend J and D!

Matt Jr. of JD Carpeting fixed a set of bifold doors that needed to be lifted after the…read moreinstallation of the carpeting. He also cut back on three other bedroom doors and completed a carpet/subfloor repair. We were very appreciative of his work and thankful for all his efforts. JD Carpeting is a great place to start if you are looking for carpeting in your home. Jackie White

Very responsive and communicative! Did an amazing job…read moreinstalling this high quality carpet in my condo living room. Good price options to choose from and smooth process.

Sam, is an excellent professional and the wonderful new look of our apartment's floor, proves it…read more But, more importantly, Sam is a great human being. I believe that he was more concerned with any and all of our issues, than with the flooring work itself. And he finished the work one day before it was originally planned. Worth every penny!

My husband and I did our research prior to selecting a provider for new carpets. We got quotes from…read moreand looked at product from many businesses and felt Kenny Carpets was the right fit for us for many reasons: - the price was reasonable and in our budget - they could deliver/install the carpets in a few weeks (another company had a month wait) - the staff were all extremely attentive and helpful We worked Conner who was immediately very friendly and helped us decide on the right carpeting for our needs. He didn't try to push us in any particular direction but listened to what we wanted and made suggestions. He also gave us the heads up for an upcoming sale so we could make sure we got a good price. One the day of install the team worked quickly and did a thorough job cleaning up afterwards so we didn't have to worry about any mess. My husband and I are beyond happy with our new carpets and cannot thank Connor and the entire team at Kenny Carpets enough for making the experience quick and easy.

Still refusing to fix there installation errors. We're done…read morebeing ignored and will just pass the word buyer beware

Quality, value, tremendous inventory, great people. Chris knew exactly what I was looking for,…read more(a very particular design) let me take the sample home, it was perfect! Don installed it the following week, did a beautiful job. So neat and respectful of my home. Tiftickjian is the only place I will go for my floor covering needs! (Sheridan Ave Store)

Love love, love, love love love, love, love them! Came in with a couch pillow and need for a large…read moreliving room rug. The amount of patience they displayed with me; holy cow! After finding five potential rugs, the guys brought every single one of them to my house, laid them out more than once, and left our two top choices so we could "live with them a little bit." When you're spending that kind of money, it's so lovely that they care that you are happy. We absolutely love our rug and can't wait to get another one for the dining room! These guys are legit!

If you are looking for a new carpet at a low price. This is…read morethe place. Brothers Carpet Land 3020 Danforth Ave. Small store with a lot of carpets and rugs at great prices. I purchased a beautiful 8 x 10 oriental style rug for $110. Anywhere else it would cost double, The owner is friendly and helpful and says he has been there for 40 years. If you don't find what you want at this place, there are a few other carpet stores with low prices in the neighbourhood within a few blocks on Danforth near Victoria Park. Definitely the area for carpet shopping. None of these small businesses have a website, so you have to go there to see what they have.

I walked the Danforth today looking for a neutral shag carpet for my living room - didn't want…read moreanything fancy, didn't want to pay a lot either, because it really is just because we have an elderly dog and don't want her slipping on the hardwood and breaking a hip when she jumps on and off of the couches. I was getting discouraged as I checked through a few of the carpet places - no one offered any type of customer service, as a matter of fact, no one seemed to be around in two of the stores, or in Leons. The lovely lady in Brothers' Carpet greeted me and asked me what I was looking for and very quickly offered to cut me a nice quality carpet size that I wanted, for a very reasonable price. I was told that it would take two days, and that was fine, but she called within a couple of hours to say that it was ready for pickup. That's customer service! Also I did not have to pay in full up front, she took a deposit of my choosing. Great experience.

Do NOT give this company your business. I reached out to Cliff the installation manager to report…read moresome damage during the tear down on my bathroom floor. He was rude, refusing to help me and refusing to allow me to speak with the owner. I was charged for the install twice both by custom carpet and the guy who came out to do the install. My toilet is chipped, my molding was damaged and my drywall was damaged on a small bathroom floor. Not worth the trouble!!!

Beware Beware Beware - (UPDATE) Now the owners involved in covering up the mess - this couldn't…read moreget any more bizarre -- and yes she was yelling at me - also [had another carpet company come out to measure - guess what CCC also over measures adding another 3 feet onto my order to get more money and telling you they have to add a seam when they don't] I ended up purchasing carpet down the street and they opened my eyes to the ridiculous things this company does - they say things happen for a reason and I'm glad they did -- Here is the REVIEW - I have never been treated so poorly and talked down to like this in my life - between Mack and Kathy who was yelling at me - Extremely rude and unprofessional - If you want extra stress in your life buying carpet feel free to buy here - I was quoted a price for carpet and Kathy assured me she would honor the price - Well that didn't happen every time I called it was a new price. It was like I was in the twilight zone. Kathy actually wrote down the price on a piece of paper that you can see attached. The price kept getting higher and higher every time we spoke. Eventually she gave me the Regional Manager for Custom Carpet Centers Mack - When he called me back after a left a message he was combative and tried to say that the quote on the price that was hand written could have been anything, I said well you can verify that with your Sales rep Kathy. He became rude and disrespectful and I decided for as much stress as this was creating it was wise to go elsewhere with my business. I would advise you do the same unless you want a bait and switch on pricing. Very disappointed to say the least. What a stressful situation -please avoid for your own protection - Plus if you check their reviews most are from 1 review, reviewers probably friends or those who work there to fluff the reviews-- and this response is nonsense from the owner - I never said that the 1156 was her number that was mine when I wrote down the price - the amount per sq foot is accurate - she yelled at me that she made a mistake - so your incorrect their again - and I want others to know how bad a situation they are in for - it seems I'm not alone read all the other reviews

On two occasions, Affordable Floor Covering has helped with carpeting. They did my living room,…read morestairs, upstairs hall and 2 bedrooms. The owner suggested a carpet that was far more suitable than the one I had planned to buy, and the whole house looks great! Work was done quickly and very professionally. On the second occasion, they helped me pick out area rugs that were exactly right. I recommend Affordable Floorcovering of Batavia.

Would not recommend affordable floorcovering. Does not care once he makes his profit. I had a…read morefloor installed by affordable floorcovering that required warranty work and the owner refused to do the work. The tile was from Mannington, they approved the replacement due to a defect and affordable floorcovering refused to do the work because they already made their money on original installation. Had to use another local company to clean up their mess and install a completely new floor. Keep in mind that Mannington would have completely reimbursed affordable floorcovering for the work but he couldn't make a profit the second time.

Really disappointed with how Oshawa Carpet One handled an issue after our installation…read more We had flooring and baseboards installed and during the installation a nail was put through a plumbing pipe behind the wall. We didn't know at the time because the pipe didn't start leaking until months later. When we eventually found water coming through our basement ceiling and opened everything up, the nail through the pipe was found. Our plumbing was installed to code. I contacted Carpet One about what happened and was basically told they weren't responsible because of a liability clause we had signed. I also contacted the store manager directly and sent the information about what happened, but nothing was done to resolve it. I then left a Google review and they responded publicly telling me to contact the store manager, which was especially frustrating because I had already contacted the manager and had even included the email showing that I had done so. I understand that accidents can happen during renovations. What I'm most disappointed about is how this was handled afterwards. A nail from their installation went through our pipe and caused a leak and damage to our basement, and instead of trying to work with us on a resolution, they simply said they weren't liable. I definitely wish I had known this was how a situation like this would be handled before choosing them for our installation.

We were thinking about replacing our upstairs carpet as it was worn and off colored…read more The moment we walked in, we were greeted by a friendly Harrison. We were shown the different styles of carpets and explained what we were looking for . Youre allowed to take home the sample swatches so there could be some stock missing if someone's signed out two or three of them. My only complaint here is there is a large sample on the front and tons of small samples on the back... Hard to get a feel of how it'll look with only small samples. I know you can't keep excess stock everywhere but maybe if they kept some scrap from jobs of the most common colors and had larger samples handy it would help. They do have another way to get an in home view. They have an app/website where you sample photograph your home and test the carpet color. I found it was fairly accurate and we chose the carpet color that looked best . You do pay for the carpet 100% in advance. We were a little off put because when do you ever pay in advance . But they do have a 100% guarantee and will even rip out the carpet and replace if with a different color if you decide you don't like it. They have such great reviews, we went ahead and booked. We opted to rip our our own carpet out to save a little money on install. It does take some time as the edges can be a hassle but all in all it wasn't too bad. Install day came and our installers Mark and Luigi were great. They joked around with eachother and were a delight with our doggies. When the carpet was initially brought into the house we had an "Oh NO" moment. We thought we chose too light of a color and they would have to rip it out. But, once they started installing it on the stairs the light hit differently and we both knew it was perfect. The carpet itself is thick and luscious. Feels like you're walking on clouds. You get what you pay for 100% and we are 100% happy with the choice we made to go with carpet one. Thanks to Harrison and the team for the guidance .