I bought my Kobota tractor from this location when it was Ryan Tractor. Since then I have gone back for parts and repairs. The Parts and repair department is five star! Great service, huge inventory and on the repair side, very reasonable prices. Their parts pricing is competitive or identical to online stores, so I go with MBT all the time. The sales floor department does seem a bit schizophrenic. I too get the distinct impression that unless you walk in with about 90k in a cash bag, fawning over a full size tractor, the floor staff does not care about someone buying a measly $500 leaf blower! The last time I attempted to look at a bigger ticket item(log splitter), the salesperson basically allowed a walk-in customer to cut in front of me as he was interested in a compact tractor. I made an appointment to look at and purchase a log splitter and was blown off by the guy who used to own the business! Needless to say, I found a log splitter elsewhere. I'll go back to MBT if I need a big ticket item because they have inventory, good prices and a great after purchase support program, but I'm hoping to be treated equally by the floor staff. I know it's a chain, maybe this particular store has a problem in the showroom. read more