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    M&T Bank

    2.3 (6 reviews)
    Closed 9:00 am - 5:00 pm

    Services - M&T Bank

    Personal banking

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    SECU Credit Union

    SECU Credit Union

    (3 reviews)

    Very disappointed in their operations here. My wife reported her account for fraudulent activity so…read moreher card was terminated. We tried to call customer service for assistance but it was after operating hours so we had to wait until the next morning to report the issue. The next morning we speak to a rep and she told us they could issue a new card but it would be 7 business days, and that we could go to any branch and get one issued immediately. We go to 2 different branches and both of them inform us that they only have 2 staff members working and we're uncertain if they could assist my wife.. With the limited hours that banks already operate this was EXTREMELY frustrating because my wife had been without a card all week and we still hadn't received anything in the mail. It's impossible calling customer service for help because they also have limited hours throughout the week. Very disappointed in our experience. Will be looking for a new bank with better customer service and availability.

    I went this morning for a 9:00am appointment for a notary I have been banking with Secu since I was…read morea kid I always recommended Secu to everyone I came across looking for a bank well today I walked out in tears never felt so humiliated or uncomfortable in my life on how they made me feel. I have been getting a document notarized for the past 14 years, for the past 10 years from the Pasedena branch and today I was told by Rachael that she couldn't notarize my document I asked her why and she says their is no block on it I asked her what was a block and she replied a block I then proceed to tell her that I never heard of it and I come here ever 6 months to get a document notarized and never had an issue then says she has a right not to notarize my document so I asked her if she could get me someone who could Rachel goes to get her coworker and says if your comfortable enough in which I'm not because their is no block on this document you could notarized this her coworker looked puzzled and said I don't think I am either Rachael hands me my paper back and says I'm sorry but we have the right not to notarize this document if we don't want to im said seriously ok I walked out with tears flowing from my eyes I was treated very indecent I called cooperate and explained what happened and had to calm myself down while talking to them cause I just couldn't believe what just happened to me as I asked them what a block was they had no idea and Rachael didn't care to explain to me what it was either so I was put on hold while they called inside the bank when cooperate came back to the phone they asked was I still outside and if I could go in to hand someone the phone cause no one was answering I went back in still very upset but kept quite Rachael told cooperate what a block was which was a box on a document for a notary to fill out she also told them she had the right not to notarize my document when it is all said in done someone suppose to get back to me with this manner this is the worst experience I have ever had at this bank the absolute worst thanks to Rachael I honestly never thought I would have anything bad to say about SECU in Pasadena, MD until today

    M&T Bank

    M&T Bank

    (2 reviews)

    Not a bad place to do business. Tom the manager does a good…read morejob for us. Tellers are always pleasant. Drive thru moves achingly slow sometimes. This branch is in a busy shopping center and there are only 2 tellers to handle the window which gets busy from walkins. There is 1 handling the drive thru. Only improvement needed is to have more people on during busy lunchtimes. Lady in front of me told me she waited 30 minutes for a teller today and that has been my experience once in the past also. Perhaps don't allow anyone to go to lunch between 12 and 1. I know that stinks but we had to do that in my job in corporate America.

    MT Bank crain highway glen burnie md branch mgr cheated me. I first opened another checking…read moreaccount and signed for this. I wanted a blank application for a credit card. Then I asked for a print out of the completed credit card application BEFORE he submitted it? He agreed. He stated his office doesn't have a printer but he would walk over to another office and get the print out, before he submitted it. During the process I asked to cancel the credit card application. He stated he would cancel it. The next day, I found out the MT BANK credit card application was submitted....... by my credit monitoring service. Mt bank credit card application sent a hard hit to Experian to my credit score. I asked MT Bank to withdraw the credit card application from experian that I never saw or signed. They said, NO. I reported mt bank to an outside company. I believe MT BANK then put fictitious .97 cent charges on my two checking accounts that I have had for more than 20 years. I believe MT BANK was sending fake 410100009 spam text messages to my phone about my account was closed. So I had to close these two checking accounts due to spam texting and .97 cents being added to my account. The mgr stated that hackers trying to steal money by adding .97 cents to checking accounts. I had to reopen two other checking accounts at mt bank.. The two knew checking accounts were set up with the wrong addresses. AFTER I completely stopped doing business with mt bank and closed the two knew checking accounts......... the fake spam text messages stopped to my phone.

    M&T Bank - banks - Updated May 2026

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