My Go-To Branch location on the Shore. COVID19 ATM and drive thru is available. If you need to sit…read moredown with an agent, you must make an appt. Call when you are outside to be let into the building. Worked with Ashley C. She was super nice, attentive and personal. A woman by the name of "Lydia or Lavonda" was also super helpful, she was the one who actually set up my appointment. I was able to make an appt for the next day.

I just wanted to thank Ashley catterton at PNC bank in Chester md ! My card has been compromised…read moreand money has just been flying out of my account and right before Christmas when I need it the most and after calling the customer service line 5/6 times and getting no help or answers at all I decided to just call my local branch and talk to them . Me being Frantic and crying Ashley was extremely sympathetic,helpful, understanding and patient with me And in a matter of mins answered my questions and helped me figure things out . I'm so grateful for the help she gave me today ! She deserves major praise for how fast and efficiently she helped me figure things out . I will stay with PNC bank based on how wonderful she was today ! Thank you again Ashley I appreciate it more then you know !

If I was able to give a negative star would be one that I would give after all my 75!!!…read more I was a member of CNB/Shore United for 32 years plus never had a lick of a problem - then we get a guy with a attitude about people in my office and he goes and really clouds issues and everything else and convinces the bank to cancel me even though I've never had a little problem. They are jerk jerks, and have no real feeling for Customer Service.

Too bad I can't choose zero stars! My worse financial experience since my piggy bank broke when I…read morewas five years old. Previously had my former bank for 30 years and loved it. Bill pay was seamless. Suddenly they merged with Shore United. From the get go this has been a disaster! Now almost two months after the merger they STILL cannot get my bill pay right despite multiple calls and contacts. All they had to do was transfer the info from my old bank. Should have been easy peasy. They won't even RESPOND to my messages now! It's MY money. They are a joke! STAY AWAY! Thinking about getting a new piggy bank...

I would rate this bank as one of the worst in the world. I had a personal and business account here…read moreand every time I come in the tellers are completely. How would I put it moronic The one that's the worst is the one that keeps on please and thank you and have a nice day. Clearly you can tell. It's a condescending tone that I close my account and do business somewhere else. This is one of the worst.

What can you say about a bank? As long as they don't lose your money, they are doing their job,…read moreright? Well, some banks are better than others. I've been happy with M & T Bank but more to the point, I've been happy with the staff at this particular branch. The people here are very friendly, always greeting me with a smile when I come in. They are always pleasant. I opened my account at another branch but over the last year or so, because of work, have found myself nearer to this location most days. I have enjoyed getting to know the staff here. These are some really good people and they are what makes a bank something worth posting a five-star review for.

First Citizens has been fantastic for years as they have offered all the services that I have…read moreneeded and are always friendly and helpful. Their interest rates best competitors time and time again and I know that I can count on them for my banking needs

From the owner: At First Citizens, building relationships with customers is at the center of all we do. We…read moreunderstand there is a right way and a wrong way to do business, and we choose the right way. If you're looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Annapolis, MD branch or find us online.

One of the best banks in Annapolis is Closing on February 25th 2020 just wanted to allow everyone…read moreto know. Farewell to the bank.

Perfect bank to go to. All of the employees make you feel like you are at home. They answer all of…read moreyour questions and come up with solutions that fit your every need. All smiling faces inside and will have you leaving with a smile. They also have a parking garage and that makes everything 100x easier to park. Do yourself a favor feel free to stop in and see what I am saying.

An excellent local community bank. My family has banked here since the day it opened in the early…read more90's. The CEO is a past chairman of the ICBA - the Independent Community Banks of America - which means he is very well connected and has access to more resources than many larger banks.