1. M&R Automotive

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Hamilton, ON

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M&R Automotive

3.0 (2 reviews)
Open • 8:00 am - 5:00 pm

Services - M&R Automotive

Oil changes

Routine automotive maintenance

M&R Automotive Photos

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Mr Lube

Mr Lube

(18 reviews)

Good service, 10 min prior to closing they stayed extra time to ensure car is properly serviced.read more

I have to say that I am extremely disappointed with my recent experience at Mr. Lube. In all my…read moreyears of owning and servicing vehicles, I have rarely encountered such a lack of professionalism and competence. I visited the location to have four tires removed and reinstalled on the same rims--a fairly straightforward service. When I arrived, I was the only customer in the shop, yet the job took approximately 1 hour and 30 minutes to complete. Throughout the process, there appeared to be five technicians on duty, but much of the time they seemed to be standing around, unsure of what to do next. The overall impression was that there was no clear process or direction, which did not inspire confidence in their abilities. Several technicians worked on my vehicle at various times, but little progress seemed to be made. While staffing and workflow issues are not my concern as a customer, I do expect a simple tire change to be completed efficiently and professionally. To make matters worse, when the work was finally completed, I noticed that one of my custom rims had been scratched. When I brought this to their attention, there was no acknowledgment, apology, or clear response. The staff simply looked at the damage and appeared unsure of how to address the situation. I was then charged $260 for the service, and my wheels were returned covered in tire-mounting chemicals and dirt. No effort was made to clean them before returning the vehicle to me. The following morning, I discovered that the driver's-side tire was completely flat. The tire pressure monitoring system showed readings of 44 PSI, 48 PSI, 34 PSI, and one tire with no pressure at all. I then took the vehicle to the Mr. Lube location at Appleby Line and Highway 407 in Burlington for assessment. The Burlington staff determined that the flat tire had not been properly installed and needed to be remounted. In addition, one of the tire pressure sensors had stopped functioning. Upon inspection, they found that the sensor had been bent and damaged, requiring replacement. Unfortunately, they did not have the part in stock, meaning I now have to visit the dealership to have the sensor replaced. While mistakes can happen, what concerns me most is the lack of accountability, professionalism, and attention to detail displayed throughout this experience. Customers need to feel confident that the technicians working on their vehicles know what they are doing and take pride in their work. Unfortunately, that confidence was completely absent during my visit. Would I return to Mr. Lube in the future? Perhaps the Appleby location in Burlington, as they seemed genuinely concerned and were willing to properly assess and address the issues. However, based on this experience, I would be very hesitant to return to the original location. Shocked to see the rating this Mr Lube has!

Zoro Muffler

Zoro Muffler

(8 reviews)

i pulled in at 7:30... a gentleman walked out and told me they would be with me right at 8 …read more... as promised, i was told to pull in at 8am.. they hoisted the car.. showed me my problem and had it solved within 20 minutes. very reasonably priced... and this is why the only muffler shop i go to is zorro in Hamilton...

1/5 - Very Disappointing Experience. Get a Second Opinion Before Agreeing to Repairs!…read more I am extremely disappointed with my experience at Zoro Muffler. My advice to anyone who doesn't know much about cars is to be very careful and get a second opinion before agreeing to any repairs here. I initially called and spoke with someone named John, asking whether they could replace or weld a flex pipe. I was told there would be no problem and to bring the vehicle in for an inspection. Before visiting Zoro, I had already taken my vehicle to my regular mechanic, who inspected it on a hoist. He confirmed that the issue was the flex pipe, which needed to be replaced and welded. Since he didn't have welding equipment, he recommended taking it to a muffler shop. He estimated that the repair should cost a couple of hundred dollars. He also explained that replacing the entire pipe assembly would cost approximately $270-$370. When I arrived at Zoro, John wasn't there, so another employee took my vehicle in. They put it on the hoist, inspected it for approximately 10 minutes, and then came back with a completely different story. Suddenly, I was told that I needed to replace the entire assembly, along with additional pipes, clamps, and other components. The total estimate? Approximately $800! I declined and left. Here's the interesting part: I subsequently purchased a brand-new replacement pipe and had the entire repair completed for approximately $400, including parts and labour. That's HALF of what Zoro quoted me! What bothers me most is thinking about customers who don't have any mechanical knowledge, particularly elderly people or anyone who relies entirely on a shop's recommendations. How are they supposed to know whether an expensive repair is actually necessary? I'm not suggesting every customer will have the same experience, but the difference between the repair I was quoted and what I ultimately paid raises serious questions for me. An $800 estimate for a repair I ultimately had completed for $400 is not something I can overlook. I certainly won't be returning, and based on my experience, I would not recommend this shop. My advice: Always get a second opinion. You could save yourself hundreds of dollars!

M&R Automotive - autorepair - Updated November 2026

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