Absolutely hands down a 5 star service !!…read more We are from out of town and had our daughter's graduation nearby. The family we were planning everything with let us know at the last week they did not have any chairs / tables so we called Elegance - had everything booked the same day and the day before graduation they had tents, tables, chairs; tablecloths and a cooler all set up so we could decorate for the graduation party! They take care of set up and tear down so you can enjoy your day! They made the grad party easy and honestly it's much nicer having matching tables, chairs and tents than some ratty supplies you have hanging around your house! recommend!

/5 - DO NOT TRUST THIS BUSINESS! They will ruin your event!I am writing this to warn anyone…read moreplanning a special event to stay far away from this place. They completely compromised our event today through broken promises, gross negligence, and a complete refusal to take accountability for their mistakes. The Night Before (False Reassurance):We called the night before our event to secure a specific throne chair. Because we live out of town, we explicitly offered our credit card over the phone to make a deposit and lock it in. An employee named KK refused the payment, confidently assuring us that a remote deposit wasn't necessary and that it was perfectly fine to pay upon arrival today. They even issued us an invoice, leaving us under the impression that our rental was 100% safe. The Morning of the Event (The Betrayal):Today, a family member called to confirm the final pickup details, only to be met with a total shock. They told us, "We don't have that throne anymore; we sent it out on delivery to another party." They quietly re-rented our item behind our backs without a single phone call, text, or warning, completely shattering our event plans. The Runaround (An Hour of Ghosting):Panic set in, and we scrambled to call them back to figure out how this was possible. Suddenly, they stopped picking up. It took an entire hour of continuous dialing just to get someone back on the line. When we finally reconnected with KK, she was completely cold, indifferent, and entirely unapologetic that her false promises had just ruined our event setup. Management (Zero Solutions):KK passed the phone to her manager, Victor, who immediately met our frustration with a defensive, "oh well, it's not our fault" attitude. We were completely desperate and willing to do anything to get the throne we needed, but they gave us absolutely zero solutions or alternatives. While Victor eventually backed down and realized how badly his team botched our reservation, they just shrugged and left us completely empty-handed on the day of our event. They blocked us from securing the item with a deposit, promised it would be held, gave it away behind our backs, and then treated us like an inconvenience. This company lacks basic professionalism, integrity, and empathy. Save yourself the nightmare and take your business elsewhere.

No thank you. Customer service was polite at first but once they realize it was "just" a small…read moreorder they were charging a $100 delivery fee. Customer service really should take care of small orders as well.

Sadly are best friend passed away a few days ago. They were…read more planning a party and need to rent chairs and tables from this company. My wife was trying to help out and wanted to verify the order. She spoke with Andy and he was very helpful and kind. We gave a relatives number. My wife got a call from a Michele who was very nasty. She said she knew Donna and she needs a signed invoice and that we are running a business. She was very nasty on the phone. Very terrible to deal with.

This was our 2nd time renting chairs & both times were A+++!…read moreSuper friendly professional who writes up & emails the contract. And the strong man who assists with the chairs is also super friendly & fantastic!

Great service , Everyone is so nice and helpful …read more Highly recommended They got most of the stuff needed for any party

We rented a jump house for the 4th of July weekend and had such a great experience! The entire…read moreprocess was smooth from start to finish. Delivery and setup were incredibly quick, and they had everything ready in just a few minutes. The jump house was clean, in great condition, and was a huge hit with both the kids and adults. Pickup was just as easy, and the customer service was excellent throughout. I would definitely rent from them again and highly recommend them to anyone looking for a stress-free party rental experience!

I researched and researched the local moms groups and this company seemed to be recommended by…read morealmost everyone. So we called and booked them for a party. They sent us a confirmation text on Friday, showed up on time on Saturday, installed a great product ( clean, nice looking, no mechanical issues or holes, and even had a unicorn banner). The 5 toddlers had a blast! They literally jumped for 4 hours straight. So we will be using them again and will be recommending them.

Excellent customer service. Good communication and timely service. I will use them again.read more

I had a really great experience working with Tambriz Party Rentals for my daughter's first…read morebirthday. I asked for a 13x13 pink soft play area and they were able to send of a contract, confirm availability, and set-up/break-down the play area. It was such a hit for our group of friends because we have a lot of kids that are 1-5 years old. The guys showed up and put together the space really quickly. I didn't realize there was a giant beam in the middle of the space where I wanted the play area and the crew was able to work around it, which I really appreciated their flexibility. We did have a bit of a hiccup with the breakdown of the event because the crew confirmed with the wrong person when they were supposed to come down to take it all down, so they ended up showing up an hour late. Thankfully there wasn't an event after ours so it was all good. Overall really good experience and it was the best value in terms of set-up that I found in the area, so would definitely consider them for a soft play set-up again!

Thank you to Gagnon Party Rentals - my numbers kept growing after my first request and they…read moreadjusted my request without any hassle. I appreciated the ease of online booking and communication. The fundraiser was absolutely beautiful because of the quality table and chairs. The guys who helped bring them to my yard were accommodating and even nicely dressed! Everything ran smooth thanks to you. Much appreciated!

Easy online ordering/reservation system, with sufficient product details…read more Easy contract signing and payment system with initial deposit and final payment options (or full payment upfront, if desired) Easy contactless delivery and pickup process. One thing to keep in mind is the delivery is to your door/driveway/gate.. not into your backyard or into your home etc. That will cost more.

Always so great ! Rented a tent in the past they came set it up and left . Rented chairs :tables…read morethis time and they dropped them off the night before and picked them up the day after the party ! Truly recommend them

Amazing. Used them again for my daughter's bday again and this time got a tent table chairs and a…read moreslide jump house. Everything was perfect. He dropped and set up and came back when I texted him to pick the stuff up. Keep it up Saul !!!

Always my go to party rental supplies. They always have everything I need for my parties and they…read moreare very nice and quick with the set ups. I definitely recommend them.

I contacted L Romero's Rental 8 days before my baby shower. Carlos was able to ease my stress and…read moresecure the tables and chairs I needed on a short notice. He was able to accommodate same day drop off and pick up which I need since I only had the event space for 7 hours. Communication was fast and service was prompt. I will definitely use their services for future events!

I wish I read all the yelp before booking with this company. Ross the owner was very responsive so…read moreI felt good about it. The person that came to set up was nice and has good customer service skills but the pick up was horrible! The pick up experience was horrible. There were 2 people on driving the pick up truck - owner Ross and another person who got out of the vehicle first and started yelling at the kids inside the jumper GET OUT!!! GET OUT!!! Instead of approaching an adult , My son had to ask him if he was from the Jumper Company and informed him that he should not yell at the kids and that the kids don't know who he was and won't listen to him. First off no introduction and didn't even ask for me. I asked the second person that's when I found out he was the owner Ross where the set up person was. I told him that this is a poor customer service. He was not acknowledging my concerns and just continue packing the jumper There are other better customer service company with the same business out there. I wouldn't be booking another event and definitely don't recommend this company

Ross and the Astro Jump crew were super. It was my daughter's 5th birthday, and even though we were…read moreonly having 3 preschool friends from our bubble over because of Covid, I decided last minute to go a bit extra since her party the year before had been cancelled. Two days before the party, I sent an email inquiry and Ross replied within minutes. We were able to schedule the Princess Jumper for the day/time we wanted at a very fair price. Communication over text was seamless and Ross had me send photos of where we wanted the jumper to double check everything would fit. Day-of, they were right on time and set-up within minutes. They wore masks and respected social distancing. The jumper was MASSIVE and the kids (and a few adults ;) had the best time ever. I would absolutely use them again!