Yes, this was an expensive repair but it was absolutely no fault of Allman Family Auto. The issue…read morestems from Chrysler's Pentastar cylinder heads, which are a known problem. I always do my research, and unfortunately my assessment turned out to be correct even before Allman completed their diagnostics. Mike at Allman spent a great deal of time walking me through different scenarios and options, providing detailed estimates for each. I also requested additional estimates, including a full engine replacement, so I could make a fully informed decision. While their estimate was less than dealership service departments, it was slightly higher than another independent shop. After researching the difference, I found it came down to Allman using OEM parts rather than cheaper aftermarket parts made overseas. I don't use cheap parts on my vehicles, so that made the decision easy. Once I felt fully comfortable, I chose Allman and I'm glad I did. Mike kept me informed throughout the process, and my Jeep was back on the road even earlier than estimated. Thank you, Allman Family Auto, for the honesty, transparency, and quality work.

I wanted to post a follow-up to my original review regarding my experience with Allman Family Auto…read moreShop. After I raised concerns about what I believed was a misdiagnosis and being overcharged for repairs that did not fix the original issue with my vehicle, I reached out to the shop directly to address the situation. To their credit, once I called them out and explained the ongoing problem, they agreed to take another look at my car. Upon re-evaluation, they acknowledged that the initial repair did not resolve the root issue. They worked on the vehicle again and ultimately fixed the original problem at no additional charge. I appreciate that they took responsibility and made the effort to correct the situation. While my initial experience was frustrating and felt misleading, I do recognize their willingness to make things right after the fact. I hope moving forward they improve their diagnostic process to prevent similar issues for other customers. Updating my review to reflect both the initial experience and the resolution.

Alonzo and Roger were very helpful, knowledgeable and helped me with my oil change but also gave me…read morea lot of great info about my car and maintenance. These guys have a real conversation with you and provide meaningful service. 10/10 coming back every time.

Been taking both of my cars here for a few years now and have been very happy with the service. The…read morestaff is always efficient, they pay attention to detail and give good recommendations for any current or upcoming services, and they are upfront about prices etc. It's a relief to not feel any intimidation or pressure as a woman trying to maintain her vehicles. Glad to have found this Valvoline!

The mechanics are helpful and efficient! My car was fixed within a few hours at a reasonable price…read more I highly recommend going to TN auto repair!

I brought my 1990 Toyota forerunner that was losing a lot of gas. I've had been rebuilding this car…read moresince it was my Fathers to use and bring it up to standard. I brought it to one place to check to see why it was losing gas and do a check up. He said I needed a new engine. I wanted a second opinion and brought it to Tim and he replaced my muffler and it got its power back and I have more mileage. He is reasonable and honest. Definitely my mechanic now!!

My husband took my car to Bowman's Garage to find out what was wrong with the steering. If we…read moreturned the wheel too far left or right the car felt as if we had flat tires. Edwin at Bowman's Garage had the problem diagnosed, contacted our warranty company, received confirmation of our coverage, and fixed the problem. All of this work was completed effectively and efficiently! Our warranty covered everything minus the $100 deductible. Edwin is very personable, helpful, and honest. We really appreciated the great customer service at Bowman's Garage and highly recommend them as a great auto service/repair shop! Thank you, Edwin!!!

Great honest, speedy service. Quality work, dependable and accurate diagnosis and investigation…read moreinto the computer read outs to pin point problem at the source.

I love taking my car here. Alexis Roger Mario Diego and Joe…read moreare all incredibly helpful! This is the only place I go for my oil changes. Thank you guys!

This is the first time I leave negative reviews, but I feel other customers should know about my…read moreexperience. I brought my vehicle to this Jiffy Lube for a routine oil change. Before the service, my underbody cover was not hanging or damaged. Within hours of leaving the shop, the underbody cover came loose while I was driving in FREEWAY! We can see sparks at the back in the car while driving because the metal part dragging the floor so we have to pull over 2x the plastic and metal underbody cover had been torn and was hanging down. I returned to the shop the next day since it's Sunday and they close early. During my first return visit, they replaced the metal cover but didn't properly secure the plastic underbody cover. I left with loose and hanging plastic parts, which was unacceptable. Because of that, I had to return to the shop a second time. They secured the loose plastic underbody cover, but they refused to replace the damaged plastic undercover, telling me there was no manager on site who could approve it. I then contacted Jiffy Lube Guest Relations and opened Case. I was told the District Manager would handle my claim. Despite following up and waiting for a response for 2weeks, I have received no communication and no meaningful resolution from them. I'm not asking for anything unreasonable. I simply want the damaged plastic underbody cover replaced if it was damaged during the service. Instead, I've had to make multiple trips back to the shop, deal with poor communication, and spend my own time trying to get this resolved. The most disappointing part of this experience isn't just the damage it's how the issue has been handled afterward. I hope Jiffy Lube improves its customer service and takes responsibility when customers report problems that occur immediately after service. Based on my experience, I cannot recommend Jiffy Lube.

Absolutely amazing service!!! I went in for a way overdue oil change and the staff was incredibly…read morehelpful and speedy, Tim was extremely lovely and let me know about some other issues with my car to be checked out soon. Will definitely be back!!

I stopped by to get an inspection for Lyft and Tim was amazing just making sure that I was taken…read morecare of. He worked with me so that I could get the inspection and an oil change in a timely and cost efficient manner.

I had a coolant tank leak that needed fixing. Jeff was really nice and got straight to the point of…read moremy repair and cost which was fair. Once the problem was identified, got it fixed in a gew hours and car is running smooth. My only complaint is the fact that i dropped off my car on a sunday and did not get it back until Tuesday but that was because of shortage in mechanics with the exoertise needed. Other than that really solid spot. I was a little worried but I would definitely recommend it.

I've been to this location twice this year and continue to be impressed with the service provided…read more Visited in February for an oil change and a general tune-up based on mileage and was treated well with fair prices. Plus I love that you can make an appointment online! I brought my car back in September as I hit a pothole and my alignment appeared to be off as a result. They did a full inspection of the car and found a repair was needed. It was a Sunday and they seemed to have a difficult time getting the part in, but called around and got it done for me while keeping me in the loop along the way. All in all, I was out of there within 5 hours and my car is better than ever. As a note outside of the service I received, the signage about upgrades to the waiting area was up in February as well and there's been no discernible updates when I was there in September for a repair. I'm sure the signs came from corporate but I'd suggest not displaying them until the upgrades are actually underway ;)

Punctual, professional, and efficient!!! From start to finish this was an amazing experience and…read moreplan to use San Diego Mobile Oil for all my vehicles. Service provider was early and set up for my appointment. Got rite to work and was done with in 20 mins. He had all the necessary equipment and materials specific to my truck and was very meticulous not to spill a drop. Payment was super affordable and definitely worth having the service done at the comfort of my own home vs waiting in line somewhere or try to get an appointment. Thanks you Mike from San Diego Mobile Oil and see you in a few thousand miles or 3 month!

Best mobile mechanic out there! Unfortunately the last place that did my oil change before this…read morestripped the drain plug and it was next to impossible to get off, I wish I had taken a picture of it, so even though other oil changers probably would have told me to go to a mechanic shop to get it fixed, Mike didn't stop until it was fixed and the oil on my car was changed. The value is unbeatable and I couldn't be more grateful! Thank you for the amazing service