I found her very rude and unfriendly. I bought a Groupon to try her service. I first texted her in June, but her availability that day didn't work for me, and I went on a vacation shortly after. When I returned and reached out again, she pressed me repeatedly about whether I had already seen her before. I explained that I hadn't, since her June time via our text didn't work, but she kept harping on it. Then it became hard to schedule her and I had to send follow up text message. I thought the issue had been resolved, but when I arrived at her studio, she brought up the same question again and kept harping on it. I finally had to shut it down by suggesting she check my Groupon account to confirm. The only brief conversation we had was her asking how far I lived from the studio and telling me to text her when I was ready to book my next appointment. I also noticed she seemed very reluctant to assist with the placement of my finger during the threading, almost as if she found it unpleasant to touch me or to spend more time explaining to me. I've never experienced this before. In the end, we just let my finger be in imperfect positions while she threaded carelessly. The threading itself felt extremely rushed and turned out uneven. I didn't say anything at the time because I just wanted to get out of there--she made me so uncomfortable that I felt my whole body tense up. I still left a tip out of courtesy, but I will not be returning. read more

M&M Thread Salon - As if threading was never done.... - Threading Services Near Me - Walnut Creek, California

Note: this is the same threading salon that used to be on Locust. They have moved. Recently got my eyebrows done here. She did a perfect job. Excellent aloe massage at the end too. She kept the window open and wore a mask the whole time, which I appreciated. Price is fair for the Walnut Creek area. Will definitely go back. read more

I'll be back! I'm new to the area and am always nervous about new places with my brows. I like them thick and sometimes people take off way too much. I am so happy with how I was listened to and able to make adjustments as we went. And super painless! Thank you so much! read more

I am so glad I found M&M closer to where I live :) She was very professional and let me in without an appointment as well. I got the eyebrow shape I wanted without any pain. Perfect combo. Def going in again. thank you, read more

I took my 13 year old son to get his unibrow cleaned up! First time ever! We were in and out in 15 minutes which was perfect for our busy schedules. Parking was easy too! My son felt little pain and he looks so much better! I appreciate the service level and making him feel comfortable with the process! We are coming back for sure! read more

Reena is the best of the best, you'll feel right at home when you come in to get serviced here. The new location is amazing, parking is literally right in the front and you don't have to pay or do any walking. I love my eyebrows, she does a perfect job at keeping them full and shaping them :) they also offer other services if you just ask, I'm so happy I found this place ! read more

I have been coming to get my eyebrows done here for at least 4 years. Reena is always nice, helpful and takes her time threading my eyebrows. If Reena is not working when I show up there are other ladies who are also very good at their job. The place is clean and they take their time with their customers. I highly recommend this place. Pay cash is always cheaper and leave a tip please. Thanks for always treating me well. read more

M&M Thread Salon - After - Threading Services Near Me - Walnut Creek, California

this was literally my worst experience ever. i came in around 3:20 and no one was inside. I waited inside for 3 minutes, said hello and walked out. I stood out side for 2 min and finally the lady came out from next door. She rushed and did my eyebrows and I was seated and done IN 2 MINUTES. NO EYEBROWS SHOULD TAKE 2 MINUTES. I've been growing out my eyebrows for 2+ months and I come out with such a shitty job. Not only did she do a TERRIBLE job, she smelled of food as if she were just eating and she was LITERALLY EATING WHILE HELPING ME. I am completely disappointed how fucked up my eyebrows look walking out. I want my money back! read more

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I got my eyebrows and upper lip done and it was a nice experience, over all it was affordable and Rena was my threader.

I really needed to get my eyebrows done as it's been over 8 months and doing it myself just wasn't the same. I called M&M to see if there was any availability within the 15 minutes and I was told I could come in to get my eyebrows done. I found free parking on Civic Drive and took a quick minute walk over to M&M. When I walked in I could notice how clean the facility was and there was only one employee there working. Her name is Reena and she is so sweet! She did my eyebrows in a timely manner and this is the first time I haven't been in pain. I'm usually sensitive when I get my eyebrows threaded and tear up, but Reena made sure it was painless! We both had our masks on the whole time, she sanitized her hands, and she made sure to sanitize the materials/work space used. She is currently not accepting paying with card, so please bring cash or you can pay her through venmo. The current price isn't reflected on the website, so I'll mention that it is $15. I'm overall very happy with my eyebrows and will be back here next time! read more

Cheapest eyebrows place in the neighborhood Went for eyebrows and upper lips. The lady that did them did a wonderful job. It was painless. Mostly lol. Pros: Fast and painless job! I'd definitely recommend read more

Cheap eyebrows in the area. It was absolutely painless and walkins are welcome. The best part is you have to wait a lot and go grab boba tea at mr green bubble, across the street and the line fades in the blink of an eye.. read more

Love getting my eyebrows done here! I love the shape and style of my eyebrows after each visit. Rina always does a great job. I recommend getting your brows done here! read more

I've been getting my eyebrows threaded for more than 10 years now and just moved to Walnut Creek. I'm so happy I found Reena! I was a little worried about Covid, but she kept her mask on the whole time. Not only that, but the process itself was painless which is a first for me! It has been awhile since I got my brows threaded but the whole process was fast, thorough and painless. Again wow. I was really impressed. I'll definitely be going back soon. read more

Rina did a fantastic job! Highly recommend!!! Clean, thorough, friendly, and fabulous!

Great experience!!! Least painful threading I've ever had and have been threading for many years. Reena is great and very friendly!

Great job by Reena! Highly recommend, quick and sweet. Great location as well and was able to accommodate on short notice.

5 stars!!! Found this place on yelp! Very intimate and private setting, and the ladies ARE SURE not to take on too many clients at a time. I came on my lunch break for eyebrows and they literally had me out within 10 minutes!!!!! Great service, very clean and timely. Will definitely be going back! read more

This location is easily located near BART in Downtown Walnut Creek! I always went to the one in Berkeley and now this one is so easy to find, and you can walk in and she is SO SWEET! She knows what she's doing! read more

What a great location! Was looking for a new shop in Walnut Creek since I recently moved. Stopped in on my lunch break. Reena greeted me and was happy to help me out. She did a great job on my eyebrows and was quick and easy. Parking wasn't bad either, plenty of metered parking spots very close by. I will be back again :)! read more

I go to this salon regularly for eyebrows and waxing. They provide fast and good service. Staff there is very professional.

Reema is fantastic and her technique with threading is so comfortable. The place I was going to closed and I'm happy to have found M&M threading salon. read more

i feel a bit like a fraud. in every other review where i stated that the threading was painless, what i meant was that it was as painless as threading can be expected to be. or so i thought.... at m&m, it's painless as in you will not feel even a hint of discomfort. i was in shock at how much pain i unnecessarily tolerated in the past. shape - not too arched, not too thin. over a week, still getting compliments. $11. read more

Love this place. Always pleased at how clean my eyebrows look after a visit here. I've driven all the way to Berkeley to have legit East Asians thread my thick eyebrows. Happy with how it was done, but they were unfriendly as all hell. The girls here do a great job and they're so nice. I've come in right as they were counting the till for the day and about to close up shop. They still helped me out and did a great job threading. My #1 advice? When they ask if you'd like aloe, say YES! It feels soooo good to have a quickie massage on your eyebrows and upper lip after a threading. I'd like to say it's painless, and for the most part if is. At least for my eyebrows. But for the upper lip, my eyes always water, no matter what. Thankful to have a place like this out here! read more

I'm a freak when it comes to my eyebrows. I've been mis-waxed, mis-shaped and over-plucked so many times... to the point I hesitate having ANYTHING done to my eyebrows until it is ABSOLUTELY necessary. When I finally break down and try "someone new" and I start plugging them with my interview-like questions. How long they've been doing this...can they give me the sort of shape I like...etc. After they've convinced me that "they ARE the best" -- I leave disappointed and pissed off that I still have to use a brow pencil to correct what these "sculptors" have done to my face! Grrr! That being said ---I sigh in sweet relief while writing this review for M&M Threading Salon. Ive been twice and both times Kusma has exceeded my every expectation. She thought to actually SHOW ME where my brows were uneven and suggested corrective measures that will allow that hair to grow ..giving me the base for perfectly proportioned/shaped eyebrows. OMG--shes awesome. Kusma takes her time and does a great job. No bumps or soreness, whatsoever. She even massages my brow line & temples with aloe afterwards *** All for $11! Their storefront doesn't face the street, its tucked away in a strip mall so make sure you're looking for them by address otherwise you'll pass right by it. read more

Painless, Careful, and Professional. Finally, a threading salon that understands customer service. I've tried salons in Fairfax, VA, New York, NY, Sunnyvale and Mountain View for more than 5 years. So, I didn't have high expectations because in the past it's always been a quick and PAINFUL transactional relationship. At the typical threading salon they want to get you in and out of their chair in 5 minutes. There isn't much discussion about what you want, checking for stray hairs or making sure it isn't painful. Reena was AMAZING and so careful about her work. My eyes weren't watering after the eyebrow threading (although they still do for the upper lip). She also does a quick massage for your brow area using the aloe gel. If you've been to another salon in the past and had a bad experience (cut skin, a lot of eye-watering, red skin) I would advise you to give it a try again but this time at M&M Thread Salon. I got a great price via KGB Deals ($8 for both eye and lip), but I will keep coming back in the future. For folks that need more frequent threading they offer a $50 for 3 months of unlimited eyebrow threading. If only they offered packages for folks that don't need to come as often. read more

I've been going to M&M Thread salon for approximately 2 years. As a former Berkeley girl, I've had some excellent hair threaders in the past. M&M does a fairly good job depending on who you get. I am a huge fan of Khusma, she once even made my eyebrows look the best they ever have. Plus, she helps shape them by leaving hair so they can even out. Be specific about what you want and they can make it happen. I've never made an appt., just have always dropped in. Parking can be challenging later in the week/weekends so just give yourself time. I find this place to be way more affordable than i-bar and they do a great job. read more

This place has the best thread hands down! It doesn't hurt, they thread quickly and have done a great for me consistently for years! I'm a dude and my eyebrows are THICK. I can't tell you how many places I've gone to that thread super slow and use heavy thread. A terrible combination and extremely painful. M&M is great! read more

I never get my brows done, I do them myself. Unfortunately when I went in for my appointment I was told to STOP PLUCKING!!!! As in a red alert warning! HAHA. Which is fine because I knew I was in good hands. Thanks to Yelp, I found M&M and was in and out with my service in less than 15 minutes!! No bumps, no rash, barely any pain at all with the service and a nice aloe massage around my eyebrows afterwards. I will definitely keep up my brows with the help of M&M salon! And I urge those of you who are apprehensive about threading to give this place a try. I am a chicken when it comes to beauty treatments, this was a breeze with great results! read more

This was my first time getting my eyebrows threaded, and the young woman who helped me (Reena, I think) did a fantastic job. She made sure she knew what I wanted done first and was very professional. The experience was mostly painless, and she clearly knows what she's doing. Great experience, I would definitely come here again. I hope the salon stays here for a long time to come. read more

I love love love this place! For the many years I've been getting my eyebrows threaded Reema is by far the only threaded who delivered what I was seeking! Definitely will be my go to from now on! Thank you! read more

I am glad that there's an affordable threading place in Walnut Creek. Not to mention, the parking is easy. There's a parking lot right across the salon or there's parking nearby on Locust or Main Street. Both are metered but you shouldn't have trouble finding parking. No need to make an appt. and the threading itself is much faster and less painful than other places I've been too. Reena herself is also very nice and professional. I highly recommend this place, especially if it's your first time threading and you've tried other methods. Once you thread, you won't want to go back to waxing, etc.! read more

Reema does a fabulous job on face every time!! This place is a lil gem in walnut creek. I always get compliments on my eyebrows !! She always takes her time and at the end always gives me a facial massage with Aloe which is so fleshing at then end. I would say request it especially if you do a full face thread. read more

M&M Thread Salon - Threading Services Near Me - Walnut Creek, California

Went and I got my eyebrows done today last minute before leaving town early tomorrow morning. As always when looking for somewhere to go I found this shop on Yelp. When I arrived the shop smelt of incense and was nice and cool. There was a man already getting his eyebrows down at the time, (not just for ladies). I patiently waited to find out it was well worth the wait. I am so pleased with my eyebrows, Reema did a great job! They even give a stamp card for future service. read more

M&M Thread Salon - Threading Services Near Me - Walnut Creek, California

my overdue review ... Raina was great! Painless eyebrow threading and professional! Plus, it's affordable. Love that they now have this new location in Walnut Creek. read more

This was my first time threading and Raina was great! I had a groupon, so it was 10 for $20 for brow and lip. I think it's a fair price regardless of the groupon. Raina was very sweet, took the time to ask me what I would like and how it would. The process was quick and pretty painless. She got me in and out within 10 minutes. I would definitely go back if it wasn't soo far. It's a hidden gem. It's located in a shopping plaza in the way back, so I like the privacy as well. I do have sensitive skin, so I came out all red but Raina was nice enough to provide some aloe vera. She really aims for perfection. She even trimmed my eyebrows and really paid attention to detail. Parking...that's a different story, just because I went when there are like an art fair. read more

I called ahead of time to let the threading salon know me and my sister are coming to thread eyebrows as we saw the 30% coupon. No mention that 30% coupon is not valid in their store. A newbie totally butchered my eyebrows and absolute waste of money. I don't need much, mostly clean up. I pointed out that she had missed quite a few hairs. Still unable to clean up stray hairs. What's the point if Ive to go home and pluck a whole bunch of hairs? read more

What an amazing experience! I've been looking for a local salon that does eyebrow threading and discovered M & M today! Reema was amazing! This was probably my 4th threading experience in my life, and I had NO IDEA eyebrow threading could be PAINLESS!! I barely felt anything and what I did feel could not be considered pain. Reema listened and made suggestions and threaded and trimmed and aloe vera'd me up in a jiffy, producing a fabulous end result and happy customer. Nice conversation too! Just enough chit chat and not exhausting small talk. A surprise little brow/temple massage was an unexpected bonus finish! Happy client and will definitely be coming back! read more

Reena is amazing. Her technique is great, painless and fast everytime. My eyebrows always come out great. I definitely recommend this place, it's affordable and my go to place for eyebrows. I've been coming here for a long time and never have I been disappointed. Everyone needs to check this place out!! read more

Reena was awesome! She did my brazilian wax and it was very fast & painless. She has great customer service skills and is really attentive to your needs. Reena will definitely be my new wax lady, I loved her!! Check her out! read more