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M & M Shoe Repair

3.3 (19 reviews)
Closed 10:00 am - 6:00 pm

Services - M & M Shoe Repair

Shoe cleaning

Shoe repair

Shoe resoling

Shoe shining

M & M Shoe Repair Photos

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Recommended Reviews - M & M Shoe Repair

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Reviews With Photos

Walt K.

Stay away. It took him 8 weeks to get new soles in these shoes. He kept blaming the shoe manufacturer for not getting him the soles in time. Four different deadlines came and went. As one other reviewer stated, he has boxes of shoes just thrown in there. He is way overpriced. After finally getting my shoes back, they fell apart the second time I wore them. Got to this guy at your own peril. His work is top notch shitty.

After
Trina C.

I found Mario ( repair guy) he was very friendly and knowledgeable with high end brands. That's exactly what I was looking for. He repair a couple of my Chanel vintage wallets( restore color) and the resolve was pretty awesome. I will definitely go back to him again.

Refund refused....

The soles of my Nike's came undone. Brought them here for repair and the soles came lose, brought them back for repair and the soles came lose, brought the back for repair and the soles came lose (you're eyes are not playing tricks, I did this 3x). On the forth visit, I asked for a refund. The guy refused before adding, "you know...you're a BIG guy....." Personal insult aside, this place gets a 1 star for not rendering services agreed.

It looks like he just covered it with a thin, cheap putty.

tl;dr - unprofessional, poor quality work Mon, 3/5/18 - Brought boots and Calvin Klein bag in for repair, was told that both would be ready by Wednesday. Mon, 3/12/18 - Went for pick up and was told that he meant items would be ready by Wednes, 3/14. I thought he meant Wednes, 3/7. Simple miscommunication. Mon, 3/19 - Went for pick up around 3pm, door was locked. The open sign was still hanging, and the shop hours displayed indicated they should still be open at that time. Figured maybe something happened. Mon, 3/26 - Went for pick up around 11am and shop wasn't open. Called and spoke to Mario, who said he was running late due to traffic and would be there in 25-35 minutes (the shop is supposed to open at 10am, so that means he was running an hour and a half late). He said he'd call back regarding my items after I gave him my customer number. I never received a call, so I went back only for him to tell me that he didn't have my items because he left them at home. He told me to come back the next day at 10am. Tues, 3/27 - Went for pick up at 10am, and Mario wasn't there as he "promised" he would be (he literally promised he would be there on Tues, 3/27 at 10am). I called and was told he'd be there around 11am. When I went back to the shop at 11:30, he started giving me excuses about how he had to go to Hollywood, there was a lot of traffic, and he had no help. In regards to the quality of work - My boots are cheap Target boots of sentimental value, so I didn't expect them to come back like new, but I specifically asked him to fix the stitching and scuffs in addition to the soles. He fixed the soles and nothing else. Also, the soles feel uneven when I walk around in them. As for my bag, he just covered up the ripped corners with some kind of putty. Otherwise, it looks exactly the same as it did when I gave it to him. At the end of it all, I was so done that I didn't even wanna bother with him anymore, since I knew it would only result in more nonsense. In regards to timing and punctuality - Yelp originally marked this business as closed, but in reality, the store is open whenever the shop owner feels like it. The store hours displayed at the front are to be disregarded. I had to inform Yelp so they could update the page. All in all, this local business just isn't worth the support.

Requested and paid to get the boots polished, evidently they weren't.

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5 months ago

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12 years ago

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8 years ago

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7 years ago

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Photo of Julie B.
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7 years ago

Amazing shoe shine on some boots and such a pleasure talking with the owner! Just a very short wait and the boots were done!

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11 years ago

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10 years ago

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11 years ago

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8 years ago

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12 years ago

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14 years ago

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13 years ago

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8 years ago

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12 years ago

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Ask the Community - M & M Shoe Repair

Review Highlights - M & M Shoe Repair

I came in with a very special request for my prosthetic leg; the sole was badly worn down and close to being permanently damaged.

Mentioned in 2 reviews

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M & M Shoe Repair - shoerepair - Updated May 2026

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