I needed a bag strap repair, Mr. Kim and his wife were so courteous and graceful. He repaired the bag right on the spot and did a great job for a very reasonable price. I ended up buying a pair of insoles that he also put in my shoes. Definitely will use them again and highly recommend them. read more

This review is for the owner's son. I dropped by around noon on 9/21 to see if they can get a stain out of my purse and the son was the only one working and said he could do a color match and paid 30 dollars (he asked if I had cash but I didn't, so I paid with card) and he asked me to come back Friday (9/25) for pick up. Came back Friday 9/25 and his older parents were working and the purse was untouched and not only that, there were black marks all over it there were not originally there. The mother asked me to come back the following Wednesday 9/30 bc the son was sick and they would make sure he was going to take care of it. Came back Wednesday 9/30, it's still untouched (1.5 weeks later after dropping off on 9/21 noon)!!! The dad was furious and I said yes it's not only untouched and there were marks everywhere on the purse that's not there when I first came in; he helped me clean it and gave me some money back. And I felt bad for them so didn't ask for the full refund (if the son asked to pay by cash or on any app, don't! Credit card might be the safest bet especially for someone being dishonest about their services) due to their son could not perform. If you need anything done, try to avoid coming here Monday. Sorry, the son has ruined my first experience and the parents' reputation. First, no communication about being delay (no phone call nothing!) Second, purse was sitting there for 1.5 weeks untouched and charged me already. Third, I didn't ask for a full refund bc I felt bad for his parents, so I let them have my money for the marks that they left on my purse and baby sit my purse for the past 1.5 weeks. The older couple sound honest and sweet and look like some older customers know what's up when I was there! read more

I brought in a pair of lace-up heels that I really like and had a few issues that needed to be repaired. Champ Shoe Repair replaced the worn/missing heel tip, glued down some material that had started peeling, and also treated the material because the black dye would transfer onto my skin whenever I wore them. I would literally come home with black marks going up my feet and legs from the straps! The gentleman did good work, and everyone I interacted with was very friendly. I believe this may be a family-owned business, which I always like supporting. There was, however, a bit of a language barrier, and I misunderstood exactly what was included in the price. I thought more of the bottom sole was going to be replaced. When I initially picked them up, I spoke with who I believe was his son, but he wasn't sure exactly what work had been included on my ticket, so I left the shoes there again. When I returned later and spoke with the original gentleman, we were able to clear up the misunderstanding. For me personally, the repair was also a little pricier than I expected--probably more than I originally paid for the shoes! But I really like these heels and wanted to save them, so I went ahead with it. Overall, they did a good job and were very kind. I haven't worn the heels yet to see how well the dye treatment worked, so I'll have to update my review once I do. I wouldn't discourage anyone from coming here at all; for my own budget, I would probably shop around for a less expensive option next time. read more

See all

He did a wonderful job on my shoe! Very good price! My shoe is now neat, Would recommend 10/10.

I want to update this review because although my camera case isn't matching, the quality of the leather and repair has held up after 5+ years and I use this case all the time. The owner of the shops work is high quality and the value of the repair was well worth it years later. I now recommend this for anyone seeking a leather repair, just have more communication than I did prior to getting the repair. read more

The son of the older owners insists on cash only. The thin insert inside of my shoes needed to be glued back in. He said it takes 3 days to set so I came back 4 days later and picked up. Took shoes home and the inserts came out immediately. Also, said for $25 more would shine both shoes. Didn't shine them. So for $75 I got shoes that were not fixed and not shined. Will be looking for new shoe repair place. read more

Great craftsmanship, fast, and exceptional service at a fair price too. My boots now are walkable again! Thank you!

I've been very please with this business. Outstanding work! Business owner is very honest with feedback on items maybe not worth repairs. read more

Gotten Birkenstocks repaired here twice when rivets fell out after wear and tear. Family run business, great service and the rivets they placed seem to hold better than the factory set ones. Pricing is super fair if you have any issue with shoes and need repair don't think any more just go to Champ Shoe repair. read more

Small, family run business in the Grocery Outlet strip mall. It's my go to place when I need repairs to my well worn shoes. They do amazing work and the turn around is quick at a reasonable price! They also stock great, old school products. Highly recommended! read more

Champ Shoe Repair - Shoe Repair Near Me - Orange, California

I am so thankful that I found this place. The owners are so friendly and love the service. I have been telling all my friends and co workers about this hidden gem. read more

I had some new sandals that broke after only 3 wears- I was so sad! I took the to champs and in just a couple days he restored them to brand new! Beas able to repair the damage and they look and feel great!!! Happy to have found a good cobbler! read more

I've taken a few pairs of shoes here over the past year, and every single time I've been impressed. It's rare to find a place that combines real craftsmanship with honest, friendly service, but this shop absolutely delivers on both. I definitely recommend this shop to my friends and family! read more

Great work ,very professional and reasonably priced. My pit bulls used my boots as a chew toy and they were able to repair the soles.

We took my husband's Arizona brace in to get new Velcro straps (after several years the Velcro wasn't working any more) . We picked it up today and my husband is very very happy with the results!!!!! Not too many shoe repair places left and not any would replace the Velcro strap!!! Thank you so much !!!!! We can't replace the brace so this repair will take him a few more miles !!!!!!! It was very fair in pricing !!!! read more

I took my violin case here to install new straps. Sam and his family did a great job and were so kind. They are very skilled, honest, and run their business with integrity. Places like these are hard to find these days. I highly recommend! Thank you! read more

I just want to say that after looking at the reviews, I wouldn't risk my shoes with this place if they are repaired by the son. The dad seems nice, but the son is insane, especially on here. It is costing this business' reputation. Get rid of him. A normal human would take customer serivce seriously. Even if the person is wrong, answer them with grace and attempt to understand and remedy the situation. Also, don't talk dude/bro to people; that is just business 101. Anyway, back to the drawing board. read more

Took a pair of red wing 10877 to get re-soled. Chose this place based on the reviews. Picked up my boots and within a week sole started to fall apart. Took them back and the gentleman said he can fix it. Second time sole started to fall apart again. Decided to take them back to red wing and get a second opinion to see what was wrong. Problem was these types of boots have stitching that attaches to the sole as well. Champ shoe repair was only gluing my soles to the boots and not stitching them back properly. I was disappointed to find this out because shoes should've been fixed properly the first time. read more

I took my Latin dance heels to replace worn out soles & a belt that needed an extra notch punched in it. They gave me a fair price to replace the soles of my shoes, and punched the hole in the belt at no extra charge. The owners are extremely friendly. I will definitely return. read more

Champ Shoe Repair - Dance shows - Shoe Repair Near Me - Orange, California

Quality, shoe repair and maintenance. They have earned a customer for life. Go there for any of your shoe repair needs. They also fix other leather products read more

I got a pair of Prada heels and Burberry boots repaired here. The service was done within a few days and my shoes turned out perfect! The prices were very fair. Everyone there was so friendly and welcoming. Highly recommend! read more

Repair and shoe shine services are awesome!! Owner is very respectful and courteous. Prices are high'ish.

The strap broke off of my Prada Re-Edition. I took it to the Beverly Center Prada store and they told me it would take 3-18 weeks since they need to send it to New York (the only repair center in the U.S.) so I started yelping shoe and handbag repair shops. The first repair shop I went to which was known for fixing handbags told me they couldn't do it because they said they don't have the right parts and said my best bet was to go to Prada. Then I got a quote from Champs and they fixed it for me in 2 days and cost me less than half of what Prada would have charged. They did a seamless job, would highly recommend! read more

Champ Shoe Repair - Fixed strap - Shoe Repair Near Me - Orange, California

See all

In December I took my Colehan boots in because the front outsoles came unglued and the heels needed replacing. Owner's son helped and said he would glue them. I wore them twice since the repair and the outsole began to chip away. I went back greeted by the owner and his wife while the son was at the rear working. I Explained the repair. Owner said I would have to replace the entire outsole because obviously the boot deteriorated because of age and that it would be $140. My issue is that outsole was not an issue I know the glue ate up the outsole. Additional the son did not tell me or give me the option to replace the outsole because again the outsole was not the issue - it was simply gluing the top cap to outsole. I should have been given that option in December not after the fact I had spent $60 for the gluing and replacement of heels. My other concern is the son did not bother coming up to the front and rebut or explain why he didn't give the option. He listened while his father explain almost like he knew he took my money. The outsole was fine when I took them these are Colehan not Payless. It was upsetting With all the great business they have it wouldn't have cost them but to lose a customer and get this poor review. Poor customer service. read more

Champ Shoe Repair - Outsole - Shoe Repair Near Me - Orange, California

See all

I found this place on yelp. It has great reviews so I figured I'd give them a try. I dropped my shoes off at the beginning of May, the owner said it would cost $75 for steam clean and polish. To me that seemed high, but I paid them and left my shoes. I came to pick them up May 12th, the white soles were clean, but the shoe was not polished. The man said to leave them and come back the following day. I came back on May 14th and it appeared they had not even polished the shoes. When I asked about it, the man said we only steam cleaned. $75 for shoes to be cleaned and polished is a joke. Not to mention there weren't even polished read more

Champ Shoe Repair - Shoe Repair Near Me - Orange, California

See all

I purchased a Coach purse and there were not enough holes for the leather handle. I knew if I went or sent to Coach they would charge me a lot of money. I found Champ Shoe Repair on Yelp and gave it a try. The gentleman took my Coach knew what I needed, measured how my purse fit on my side and over my shoulder. He even gave my extra holes. Just like a tailor. He did the repair without me waiting. And at a very good price. I will be coming back. Very nice gentleman and his wife. read more

Nice little mom and pops shop that still does shoe repairs by hand. Got a leather purse strap repaired and a pair of sport shoes sole repaired. Fairly fast turn around. Friendly store owner couple. read more

Champ Shoe Repair is the best place to go to get your shoes repaired with honesty and integrity. They take pride in their work and I love their work work ethic. read more

I love this place! I call the Owner my " Shoe Doctor " They do such a good job. I take all my designer shoes there. I trust them with my Chanel amd Louis heels .. i would definitely recommend . Jenn H. read more

Loveliest people and amazing service. The owner is very knowledgeable about taking care of suede bags so he gave me some pointers on how to take care of them read more

Great work at an unbeatable price. The couple who owns the shop are very nice, conscientious, and dependable. I asked them to customize a repair for me on a very expensive loafer, and it turned out perfect. I also had them replace an entire soul as well as re-stain the full loafer and those also came out perfect Try to make sure though you place your order through the parents ideally so there is no confusion :-) that will avoid any delays read more

I brought in a leather pouch that attaches in my briefcase for my iPhone. The way the Velcro was sewn on originally by the manufacturer, it did not accommodate my phone size. The gentleman at the shop was super friendly, extremely accommodating and said he would have no problem moving the Velcro so that it would fit my phone. He offered to do it in about 10 minutes. I told him I could return in one hour, and when I came back, it was completed, and he charged me a very reasonable fee to do it. Great service, very affordable, wonderful experience! Five stars! Highly recommended! read more

I brought in a $250 pair of Blundstones because this was the only place that said they could clean it. I should have known better because none of the other shoe places I called said they could do it but I drove 45 minutes one way to drop these off based on the stellar Yelp reviews. As you can see from the pictures, my shoes lost their color/texture and I was incredibly disappointed. I wish they were upfront like the other shoe cleaning stores and said from the start they could not clean it without discoloring it and changing the texture. That would have saved me time and money. But the worse part is that Sam's lack of professionalism made the whole experience very cringey and uncomfortable. I dropped my shoes off on a Monday and said I would pick them up on Saturday. I gave Sam $40 as a "down payment" and agreed to pay the other $55 when I came to pick it up. He then texted me on Wednesday asking me if I could Cashapp him the rest of the balance right away, since both pairs of shoes I dropped off were cleaned by then and he sent me pictures. I pointed out that the Blundstones were significantly lighter than when I dropped them off. To which he said he could add mink oil to darken it. I said that's fine. Then he said he would charge $10 extra. To fix the mistake he made. Umm sure, I'll pay you $10 more in order to restore the color of my shoes back to what they were when I first brought them in.... I gave his message a thumbs up as you can see from the screenshot. Then he asked me if I had Cashapp and if I could send him the rest of the money right away since he was going through "hard times." I was honestly confused. I'm a first time customer and the shoes weren't even cleaned to my satisfaction. And I had told him upfront I'd pay the rest when I came to pick them up. I said I'd feel more comfortable paying the balance when I picked up the shoes. To which he passive-aggressively replied "I guess my pictures are no good" When I went to pick them up on Saturday I was even more disappointed. The texture of the shoes are different and rough, like he took sandpaper and just scrubbed it out. The original stain on the shoes were still there. And it wasn't any darker than in the pictures Sam sent me on Wednesday. I paid the balance to Sam's parents (Sam wasn't there) and took the shoes and left. Thinking back on it, I believe that Sam cut some corners and quickly did my shoes because he needed the money right away. He didn't put the effort needed to treat my shoes properly and that is why it looks the way it does now. Two stars because Sam and his parents seemed like nice people. Also they washed my sneakers just fine. Just didn't do the job I was hoping for on my Blundstones. Disappointed and will not be going back. ************************************************* 9/28 Update in response to owner: Check out the screenshot of the text convo. I told him on Wednesday 9/20 that I'd pick up the shoes on Saturday 9/23. Not only that, I told him on Monday 9/18 (when I dropped off the shoes) that I'd pick them up on Saturday 9/23. The problem was Sam prematurely thought he had finished the job in hopes of me Cashapping him the balance right away. So yes. My mistake. I assumed that the shoes would have been done on Saturday 9/23. Why would I make such an assumption? Because I told him TWICE (including in the text screenshot shown) that I'd come pick them up on Saturday 9/23. read more

See all

Worked on my scuffed up Cole Haans Came out perfect. Cash only and very little english. But very high quality. Love this place.

Found this place here on Yelp, called and ask if they worked with leather handbags. They did! The people working here are so nice, helpful, and its pretty affordable. I am blown away with their service! My leather purse was bought secondhand, 70s vintage. It was pretty stinky and dirty. Now it feels like new! Thank you so much! read more

Champ Shoe Repair - Leather purse - after picture - Shoe Repair Near Me - Orange, California

Feeling pretty frustrated because I took my purse to shorten the strap before my trip and my bag was not worked on by the time I was told to pick it up. I took it in on Monday and was told to come pick it up on Thursday. I was leaving for my trip that night. I understand if repairs get overlooked or there's not enough time it's a small business. I get that. I did get a refund so I appreciate that. read more

I took in my broken jacket zipper for a repair, and Sam was able to fix it, no problem! Highly recommend going to this place - 10/10 service. Support a family-owned business! read more

I brought in two pair of shoes to get steam cleaned. I'm very satisfied with their service response time(2 days) I'll be back to see if they can perform a miracle on a pair of hightops... read more

Champ Shoe Repair - Doesn't get cleaner than that! - Shoe Repair Near Me - Orange, California

See all

I was in a bind and they served me beyond expectations. Very nice people as well, friendly, I'd highly recommend.

This shop is run by a very sweet Asian couple. I needed a pair of rhinestone heels adjusted. The strap and buckle around my ankle did not have holes to make it tight enough. They removed a few rows of the original rhinestone, refinished the strap, and added multiple holes for me to adjust. I am very happy with how my shoes look and fit now. They only charged me $16! Easy large parking lot too read more