Do not use the services of Rick Duane Nelson (Rick Nelson Construction LLC, Projects by Rick). He…read morehas no license to do any work in Minnesota. He was fine $10,000 by the Minnesota Department of Labor and Industry for working without a license which is as yet unpaid. On June 16, 2020, we gave Rick Duane Nelson $14,000 which he said he needed to buy materials for a deck replacement project he had agreed to complete at our home in Delano, MN. The check was cashed and $5,405.43 of materials were delivered to our home driveway. He promised us nearly every day for three months that he would come to start the project. it has been one year and he has never shown up. We have been unable to contact him since August 5, 2020. In looking into Rick Duane Nelson's background, we have found that he has been doing this over and over for many years. He has at least nine unpaid small claims judgments showing against him for the same scam and multiple other former "clients" who have not filed claims. He has been in jail for felony theft and forgery. Use him at your own risk.

Great service and simply helped with claim and had a clean roof replacement!read more

Do not, I repeat, DO NOT hire this company! After suffering hail damage, we contacted our insurance…read morecompany who told us that if we used one of their 'preferred contractors' the work would be warrantied for 5 years, blah blah blah. We agreed to it and Merritt Restoration came out to inspect our property and submit a bid. Ultimately the damage was extensive so we needed a new roof, new siding and some new gutters. They contacted us and said they could get started on the roof right away, when we asked about the siding and gutters they said that the contractors that did that work were behind by a couple of weeks but they would be back out shortly to get that fixed as well. When they were ripping off the old siding, they had no regard for our house and scratched several of our big picture windows. They ruined the deck rail on a deck that had just been installed a month prior and ripped off the rain sensor that went to our sprinklers. When we contacted them to fix the items, they said they would be right out. That said - that was 5 months ago and not only have the siding and gutters still not been fixed, but the damage they did when fixing the roof isn't fixed yet either! This company is so unethical - its amazing they are even a preferred contractor with the insurance company. And BTW the insurance company isn't of any help in getting these issues resolved, even though they are the ones that recommended these jerks...

I worked with Melissa from initial questions to completion. She was available to answer questions,…read moreto make suggestions and to make sure I was happy with the results. Very helpful and knowledgeable. Highly recommend.

Great to do business with. Prompt ,fair, honest always willing to answer a question…read more I would highly recommend this company.

Great customer service! James was awesome and tended to all of my plumbing issues. He also gave me…read moreadvice on how to maintain my appliances. I will use them again.

Quick response. Friendly plumber. Water softener replacement. I will be calling them in the future.read more