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M & H Tailor Shop

4.6 (19 reviews)
Closed 10:00 am - 7:00 pm

Services - M & H Tailor Shop

Clothing alterations

Clothing mending and repair

M & H Tailor Shop Photos

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Recommended Reviews - M & H Tailor Shop

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1 year ago

Quick and friendly service! I trust her with all my clothes from casual pants to fancy dresses.

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3 years ago

The best in the business! Always available and amazing work. She is so detailed and professional.

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3 years ago

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3 years ago

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5 years ago

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7 years ago

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12 years ago

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8 years ago

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8 years ago

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10 years ago

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11 years ago

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11 years ago

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7 years ago

Hasmik was referred to me and I couldn't be happier with the intricate repairs she did on my dress.

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11 years ago

Meh. Unimpressed. They're okay, but only if you need the most basic "tailoring" done, such as a hem or zipper.

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10 years ago

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14 years ago

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17 years ago

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12 years ago

Hasmik is the sweetest woman! She is super good at what she does. Thanks for always tailoring my clothes perfectly!

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10 years ago

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Review Highlights - M & H Tailor Shop

She was kind, quick, and efficient.

Mentioned in 2 reviews

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Pristine Cleaners

Pristine Cleaners

(103 reviews)

$$

I cannot say enough great things about Pristine Cleaners in Glendale! From the moment you walk in,…read morethe staff is incredibly welcoming, friendly, and professional. Their customer service is truly top-tier, and they genuinely care about their customers and the quality of their work. They take amazing care of your clothes and go above and beyond to make sure everything comes back looking perfect. It's rare to find a business that is this honest, reliable, and detail oriented. On top of that, their prices are absolutely great for the level of service they provide. If you are looking for a cleaners you can truly trust with your clothes, I highly recommend Pristine Cleaners. Exceptional service, honest people, and amazing value!

Updating my review to 4 stars…read more I picked up my items today, and I'm pleased to say they look great, as they always have. The tailoring was done exactly as expected, which is consistent with the quality I've come to rely on after being a customer here for many years. The storefront employee was contrite, offered a sincere apology, and provided a full refund for the order. While the refund itself was not the primary issue for me, the principle behind it -- acknowledging the inconvenience and taking responsibility -- meant the most. I truly appreciate the professionalism shown during this follow-up interaction. Based on how this was handled, I am willing to look past what I hope was a one-time issue and continue using their service moving forward. End of update ________________________________________________________________________ I have been a loyal customer of this dry cleaner for many years and have consistently trusted the quality of service--until my most recent experience. Last week, I brought in two pairs of denim. One pair was to be cleaned and used as a tailoring reference for a new pair. I prepaid for the services and was given a written promise date of 2/14 for pickup. When I arrived on the promised date, I was informed that my items were not ready. The employee at the front counter, who appears to be new, simply stated, "Sorry, we don't have your items today. You'll have to come back Monday." There was no acknowledgment of the inconvenience of making a trip on the scheduled date, nor any effort to offer a reasonable accommodation. When I expressed concern, the situation became more disappointing. Instead of taking responsibility for missing the promised date, the employee turned the issue around and said, "You've been coming here for years--when have we ever made a mistake for you?" It felt as though he was using my long-standing loyalty as a way to dismiss the current mistake, rather than valuing it. Being a long-term customer should not be used against someone to minimize a legitimate concern. If anything, it should warrant greater care and professionalism. When I reiterated that I was relying on the written promise date provided to me, he escalated the interaction by raising his voice, speaking over me, and ultimately suggesting that I take my business to another dry cleaner in the future. Mistakes can happen in any business. However, how those mistakes are handled is what defines customer service. Unfortunately, this interaction reflected very poor service, particularly from the new storefront employee. It was surprising and disappointing, especially given my many years as a customer. I will return on Monday to retrieve my items and hope the matter concludes more positively. Depending on that outcome, I may revisit my review. However, the way this situation was handled was not appropriate and not the level of service loyal customers should expect.

M & H Tailor Shop - sewingalterations - Updated May 2026

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