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    m&h Decorating and Design

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm
    Updated over 3 months ago

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    8 years ago

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    Emory Village Maud Baker Flowers - What was received

    Emory Village Maud Baker Flowers

    (49 reviews)

    $$

    First I want to start this review with the biggest and most heartfelt thank you to Nicole and…read moreTravis for their excellent customer service and professionalism. On March 5th I ordered a flower arrangement for my girlfriend from an online service (that I won't mention here. I'll save that negative review for their page.) that forwarded my order to Emory Village Maud Baker Florist. The online service didn't provide the shop with the proper information regarding my floral selection, so I ended up receiving a floral arrangement that wasn't quite what I ordered. On top of that the flowers that came unfortunately were a bad batch of flowers that refused to bloom and began to die off before we got to enjoy their beauty. But that's not on the floral shop, everyone receives bad product from time to time and I don't blame them for it. I called the online service and tried to work out the problem with them but they were extremely rude and did nothing to rectify the situation. After I got off the phone with them I immediately called the floral shop and told Travis of the situation and he was extremely helpful but unfortunately wasn't able to find my information in the system. I called back this morning and spoke with Nicole and after some going back and forth trying to locate the order she was able to finally find it in the system and went above and beyond to make sure that my girlfriend received the beautiful arrangement that I originally ordered with what she had in stock. After completing the arrangement she sent me a picture to make sure that it would be exactly what my girlfriend would love and then reshipped them to her, free of charge. She received them just after lunch this afternoon and she absolutely loved them. In a world full of companies that don't care about their customers and have poor customer service should take lessons from Travis and Nicole. What they did for me today is the true definition of excellent customer service. Thank you!

    We have been using Emory Village Maud Baker Flowers for years, and every time I think they can't…read moreget better they do! Nicole, especially, has helped me so many times, to create just the right arrangement, whether for my personal use or giving, or for business purposes. Large or small, the arrangements are always GORGEOUS and people rave about them! Can't recommend them highly enough! I would give them more stars if I could!

    Eden Flowers - Another amazing piece! Sun is awesome!!

    Eden Flowers

    (54 reviews)

    $

    I spoke with Sun at Eden Flowers for a sympathy arrangement to be delivered the next day to a…read morefuneral home nearby. Being out of state, I just googled nearby florists and stumbled across them. She asked if the loved one's obituary was posted at the funeral home and she read it while we talked about flowers and colors. Reading that the loved one was involved for years with a tulip organization, she had the perfect flowers in mind from her supplier. The arrangement was absolutely beautiful and she was so very thoughtful to locate the perfect flowers. I find out later that tulips are the favorite flower of the loved one as well as her daughter and granddaughter. Thank you, Sun!

    Tl;dr called for flower delivery to funeral home. Exceptional service. Beautiful beautiful flower…read morearrangement. Timely and punctual delivery. V impressed. I would 100% order from here again. E X P E R I E N C E My friends family member passed and so I wanted the flowers to be delivered directly to the funeral home. Punctuality was very important to me so I wanted to call ahead and make sure that the flowers would be delivered in time. I called this store and a lady picked up. I told her my situation and she noted that she had delivered flowers to this funeral home before. She promised that she would send them on time and even offered to take a photo after she had them delivered. I wasn't sure of what flowers to send but gave her an idea. She recommended these (in pic); I trusted and went w it. She also had a little customizable message typed out on the note, stuck in the flowers. She didn't mention how big the flowers were but I did tell her my budget was $200. I'm glad that she didn't try to oversell me. S E R V I C E She was v succinct and friendly. V helpful. Flowers were delivered on time, before the ceremony. F L O W E R S White spray. Beautiful arrangement. P R I C E 179

    m&h Decorating and Design - florists - Updated May 2026

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