On December 14th 2012 my daughter and I visited this Läderach Chocolatier to get a chunk of fresh berry chocolate. To our dismay, the clerk assisting us was frowning, behaved dissatisfied with our request and did not even say thank you. This is not the first time. It has happened to us repeatedly and my husband experienced the same misfortune. The rude behavior spoiled the moment of enjoyment one may normally have at a candy store. Despite our love of their Chocolate, we will never return. We have been burned for the last time. It is not worth the hassle. It is unfortunate that a sales clerk can not be helpful, kind or attentive. We found Iris Vollmer to be a miserable, unkind person repeatedly. It was at a time before the holidays when one would think of holiday spirit, kindness and sweetness. Our visit was nothing short of a disappointment. How can it be that a clerk selling candy can be so unappreciative, unkind and nasty? Grinch comes to mind.
We thought everyone should know and be forewarned that's why we are writing here. There may be tasty chocolate under their roof, but the experience while trying to buy some will leave you dissatisfied and saddened. I suggest skipping this place. Find another places on the Obermarkt passage that sells chocolate, you'll be glad you did.
Best wishes,
S Buerger read more