OK these reviews are wildly inconsistent, I had to leave one of my own. Most of the negative…read morereviews I see are about the rudeness of the staff. I mean... are seamstresses known for their bedside manner? No, they are known for their work. Kathy is of a particular personality (I happen to adore her but can completely understand how she would rub some people the wrong way). She knows what she's doing. She is talented. She gets the job done. I took my fully embellished (pearls, sequins, rhinestones, laid on delicate netting) dress to her after buying it off the rack so it was easily 6 sizes too big. I thought they would run away from a dress so complicated but she said no problem. Yes, I had to make multiple trips back to the shop - but isn't that what's expected? I would expect 3-5 visits, which is what I had to do. She is a tough cookie but my dress literally looked like it was made for my body, it fit absolutely perfectly. It was expensive, I'll admit. I expected it to be, again, let's manage our expectations here as these are designer bridal gowns guys, they are not easy. But just a fair warning, it was expensive.

I initially called to ask whether a dress alteration could realistically be completed within a…read morecertain timeframe. After briefly explaining the situation, I was placed on hold and another employee came on the line. When I tried to clarify the timing constraints to determine if it was even possible before making the trip, I was interrupted mid sentence and told to just come in . Despite that interaction, I still decided to come in. I currently have mild cold symptoms, so as a healthcare worker I chose to wear a mask out of consideration for others. When I arrived, one employee asked to see the dress and began discussing it, but then abruptly stopped and asked if I was sick while covering her mouth and nose with her jacket. I answered honestly that I had a common cold. Another employee then came over, and the first employee began commenting about me being sick while speaking in another language. The second employee was polite and attempted to continue helping me, but by that point I no longer felt comfortable proceeding. I completely understand people wanting to protect themselves from illness, but the interaction felt unprofessional and unnecessarily rude, especially considering I was already taking precautions by wearing a mask. Fortunately, I was able to find another alterations business willing to work with my timeline that treated me professionally and actually appreciated that I wore a mask while sick. I would recommend others choose a business with a more respectful and professional approach to customer service.

Get red wine out of white even though an other cleaners had tried. Excellent ALL was removed.read more

Love Village Cleaners ! Super nice, very accommodating and dry cleaning done promptly and…read moreeverything looks great!

TL; DR: Great experience, thrifted size 12 dress tailored down to size 6/8 for $43, final total!…read more I dropped off my dress 5/20 and picked up 6/18, I was in no rush. The changing rooms have nice mirrors, but the curtains don't close particularly well. This doesn't bother me, I am not particularly shy. I bought the dress on sale for $15, it is a mini dress made of a cotton blend (maybe?) and a lining. It was all tailored perfectly for me for $43! That's a great deal in my book! Suki and her dog, who remains securely behind a little pet gate, were lovely and very polite. Upon picking up, I asked if I could take the hanger my dress was on, and lamented how I need to purchase more hangers for my closet. She then produced a whole pile of hangers and invited me to take them! I was going to decline, fearing they would be wire hangers, but they were all very sturdy plastic! I am so grateful for her generosity!

If I could give a 0 I would .. I brought in Chef pants with the string and that I tried to do and…read moreshe returned them to me charging me $30 for the same thing that I gave her. She didn't even fix the pants until I came back one week later to pick them up and then she tried to hurry up and do something in my face and charge me $30 for nothing I recommend do not go to her

Extraordinarily professional, courteous, efficient service. They do a splendid job of communicating…read moreand keeping their clients up to speed. They truly care!

Nobody wants to have to use this kind of service but when life hands you lemons…read more.. Darren was very kind and honest and handled our situation for us with professionalism and kindness. He put me at ease when tensions were high. He gave me all of his credentials up front and explained everything in detail for me with full transparency. What more can you ask for? I recommend this business and especially Darren.

Highly recommend this bonding company...specifically Darren, he was cordial and efficient. He…read morehelped us to get everything done by the end of the day and made our family extremely happy. Thanks again!

I have been going to Kim's for over 35 years. Usually taking at least 3 suits about 3 times a year…read more I always have the vents closed on my suit jacket. Since the new owners took over they have since of understanding english or attention to detail. The former owner's always knew what to do. These new people have no clue and may not be around very long in this community.

I came to pick up my dress and I noticed the straps were missing. When I asked where the straps…read morewere, all three workers made me seem crazy as if I never brought straps in. I showed them pictures, purchase history, etc, and the workers continued to manipulate me to believe I never brought them in by saying, "We do not have those and you never brought them in." I get a call from them a day later saying, "We have your straps actually, they were in the trash." I was not discounted for any of this. In fact, the price was incredibly lofty in my opinion. I never leave reviews, but my experience was bad enough for me to never return, and I hope this review leads you to consider other options than this business. Extremely unprofessional.

The business does pick up drop off which works well for me. All staff contacts were helpful and…read moreaccommodating. Will use again!

I dropped my comforter off because of food stains that I got on it the night prior. When I picked…read moreit up a couple days later it looked like absolutely nothing had been done to it. It was extremely wrinkled and I asked why. He explained that all they do is just wash the comforter and toss it in a bag. Something I could have done from my home. For $62 dollars nothing had changed. He also tried to say that we spoke over the phone about the stains and how it needed more treatment which never happened. Do not waste your money here!

I went there to get a pair of jeans tailored. The fitting went fine but she didn't offer for me to…read moretry them on or offer any alterations if they didn't fit right. For the price I paid, I expected that and it's standard where I come from. The jeans were also 2" off from measuring them with another tailor.

Over charges, judgmental (would not shorten to specifications-said it was too short), does not do…read moregood work-ruined dress!!! Will not stand behind her work-is rude. DO NOT RISK IT!! READ ALL the reviews!!! They are there for a reason!! Charged $103.95 to shorten a dress!