This is hands down the best UPS Store in the area!…read more The staff is always extremely friendly and willing to help no matter how big or small my request may be. I recently signed up for a personal mailbox and the process was smooth and easy! Chloe walked me through the process and even entertained my request for a specific box number. While my initial preference wasn't available, we worked together to choose a box that worked perfectly for me. I don't get a lot of mail but when I do, I feel myself excited to go into the store and say hi to everyone. They're great people providing a great service to our great community!

The best service!! They are so quick and helpful- every time I go in I can't believe how efficient…read morethey are, plus they are super friendly at the same time. Customer for life!

It's been awhile since I've been to this UPS store but went out of my way today to come here as it…read morealways had great service. Today, I was very surprised the horrible attitude of a younger / teen female long brown hair (tall). I had printed the return packing slip for one package and she handed it back immediately like I was stupid. No offer to suggest I look online for the URL which I have. I said I would come back. She simply says "0k" with a tone again of complete arrogance. Never again! The UPS store in Portland btw is fabulous!

Simple. Easy. Fast and friendly. What more can you ask for in a world lacking service and attention…read moreto detail. These folks are spot-on and attentive. I call that a great value and excellent Customer service.

Stopped here to get a document notarized. Service was quick and friendly! Ample parking in the lot…read morein front. They also offer shipping options and supplies, as well as moving boxes.

Don't go here. Staff is untrained. Continues to make mistakes…read more Multiple messed up packages and insurance amounts. Inconsistent service. Lack of commitment to correcting the issues. Go somewhere else

This store treats customers differently .Caucasian customers are greeted with a smile and welcome…read moreto FedEx.Black customers are not.When I approached the counter and began speaking the lady cut me off and refused to listen assuming she knew the answer.I attempted to confirm another question she cut me off again.I said something about how she rudely interrupted me. I left to get my phone cord to use self service upon return I was told here is you print job.I asked for the cost she said no charge since you feel I was rude... Really? I have been to this store before while visiting Nashville and thought it was a isolated incident but this is the second and last time going to this store.The two older ladies in the morning need customer service training ASAP.Not sure if management reviews Yelp but I will also email the corporate office.

This location is really hit or miss. Sometimes you go in and you get treated well and get…read moreoutstanding service. Then other days you go in there and it's horrible. Like they say here in Nashville "it's chicken or it's feathers". The problem here is that it is feathers far too often! The UPS store is no better and the post office in the area is far, far, far, worse! So.........

These guys are the absolute best. Every time I bring in something to send they help get everything…read moreproper and fix packaging issues. I'm in and out quickly and have never once had any issues. My goto for sending packages.

I can't say enough good things about pony mailbox mainly because of the employees. They are all…read morethe most in all areas, most helpful, most courteous, best attitudes - just really great people. I've never had a negative experience there. All the employees are a treasure and a huge part of the success of this business.

Last year (2025) I decided it was time to start searching for a place for my widowed dad of 94 yrs…read moreold. I started looking at several Independent Senior Living communities since he is still VERY independent! Still drives & still cuts hair as a barber! No meds!! Anyway several of the places I visited mentioned I should reach out to Patriot Angels since he's a Korean War Vet. From the first call to 3-4 months later, EVERY SINGLE person I talked to were FANTASTIC!! Yes, they charge for submitting an application because it is A LOT of paperwork and basically they go up to bat for you with the VA. I admit I was nervous & the wait was long but it was worth it!! My dad got approved because he was a vet during a war time era and wow! What a blessing!! We sold his home & found a great place for him that offers a good size apt with a full kitchen, 3 meals a day in their dining room, a mini gym, pool, theatre, library & more!! He is LOVING LIFE meeting lots of new friends too! THANK YOU PATRIOT ANGELS!!!

PA is a legit org, but signing up with them is a major gamble. We paid $1500 for the required…read moreeligibility evaluation (clearly marked as nonrefundable in the contract), which consisted of sending in a bunch of paperwork. There's no possible way reviewing that paperwork is $1500 worth of labor; maybe a thorough review might take 30-45 minutes. Let's be generous and assume that someone spent an hour reviewing documents. That's a pretty good hourly rate. Then my father died. So, no refund. I do believe PA is a legit org, but their business model requires you to hope your vet doesn't die anytime soon.

Amazing customer service!!! I stopped in this store for the first time since relocating to the…read morearea and discovered a hidden gem. My apologies for not acquiring the names of the two employees working, but they were so friendly, helpful & courteous in helping me print a small document. Besides the helpful environment, the location is also great and I will def be visiting this store again for future needs. Thank you for being real and being there for your customers!

I stopped in for color printing while they were having a busy day and they were very quick in…read moreserving everyone and had superior customer service! I highly recommend them to everyone!

This UPS Store is situated in small plaza alongside a Quiznos, a Thai spot and a couple local…read morebusinesses. The location is your standard UPS pickup and drop-off location. Most of my visits are for Amazon returns, which never take more than a moment or two to process. Service is hit or miss, never bad, but not always the most pleasant. They are helpful and for the most part friendly. Parking can be a bit tough as the spaces in front of the store front are limited, and the entry to the main road it mere feet from the front door, making for a tough time when people are whipping in and out. Overall, a go-to UPS store for me.

Great customer service!! Mr John helped me tremendously I didn't know what I was doing and made it…read morereal simple for me, great guy!

Pony mailbox is always so helpful and a great value compared to other chain establishments! I…read moreroutinely use shopping or printing services for work and they've pulled through with my needs on time.

So awesome. After giving up on two different UPS Stores, we landed here and boy are we glad. Super…read moreefficient, competent, professional, fast, pleasant. Pony will be my go-to place from now on. Thanks, Guys!