I ordered a replacement screen for my sliding glass doors. Philip went out of his way to place an…read moreorder for the door, which was overly complicated. He dealt with the company for weeks while we tried to ensure the correct size was ordered. He repeatedly contacted me to let me know where we were at with the order. This whole ordeal took over a month, and was hardly an expensive purchase, but he stayed on top of it throughout the long haul. I would shop there again based on their commitment to their customers. Service second to none!

Clown show from beginning to end. Unprofessional, not on time and not on price... I wish I went…read moresomewhere else.... They only care about ripping you off.. Kitchen took and extra 4 weeks and they kept saying It would cost more. This place is a joke!! wish I had went somewhere else

Excellent service for a few relatively small transactions. Customer oriented, and high quality wood…read moreproducts.

I called about boards they had in stock and when I was asking about the price the guy decided to…read moretell me I gotta run and hung up on me as if I am not worth his time. They do have a good lumber selection if you are willing to spend a bit more but I've been in there a few times now and 2 out of the three times I've had bad customer service. It makes me not want to spend a dollar there.

THIS IS A TOP OF THE LINE COMPANY -- DON'T GO ANYWHERE ELSE --…read more The owners of the company care about the quality of their materials, the quality of their work, customer service is impeccable (they are so accommodating), price was within my tight budget and they met my requested time-frame (my project was fairly simple and from the date of the template to the date of installation this took 4 days -amazing!!!! This is how you turn on a New Yorker :). I chose them to install granite countertops with under-mount sinks in 3 rental units we renovated. Being totally clueless about granite installation I overly researched the process. Even after all of that I didn't realize they all have a different way of charging and different items covered during the process. When I spoke with the owners about my concerns I felt reassured that I had chosen the right team. What I love about Wenbo and Jennie is that they have the granite onsite so you are able to see the quality of the stones they use. I also love that they also cut, polish and seal the stone onsite too. That is huge because it will save you so much time from the moment they go to your location to measure the countertop space and do the templates to the date of installation. I am so blessed to have been able to find and work with true professionals in their field. Jennie and Wenbo you two are definitely my to-go-to team for my future renovation projects. Thank you!!! xoxo Please support this mom and pop shop. They are truly truly awesome. Ok enough gushing but I am soooo happy I chose them.

We had an awful and disgusting experience with this place. I would rate it negative if I could…read more The owner's wife claims that she knows EVERYTHING about the interior design while complaining about our kitchen was so small. She made fun of what I was thinking and her suggestions were actually incorrect and all the measurement her husband took was all wrong. Since they were recommended by a contractor, I chose to trust them at the beginning and the disaster has begun. First, since all the measurements were wrong, they ordered the wrong cabinets, my corner cabinets were wrong and they said just make the sink not to face the middle of the window, then I could use the wrong cabinet. Also, they said, in order to use the cabinets that they already delivered, I could just take out the door trims so it would fit. The idea was horrible! They wanted you to accommodate their mistakes ! Imagine you have to use the sink everyday which is not aligned with the center and also the door with no trim around it. Anyway, I insisted they exchanged to the right size of the cabinets and of course, a LOT of attitude and complaining why I was so picky. Moving on to the installation of the counter top. First, I chose a very beautiful granite stone and told them how I would want it to be cut. They refused to show and confirm what was the final design because they were "BUSY". The tragedy happened when they delivered the counter top, it was the exactly the cut I keep warning them that I DON'T want. The edge was black and white so you can tell immediately that the seam was there. I understand there will be a color variation, but that shouldn't be emphasized like that. Plus, why they would refuse a customer to go onsite to check their 2000 dollars investment ? At the end, the owner yelled at me very loud and took the whole granite away. It was very intimidating as my husband wasn't there. This place will be your last place to do business with. They use "hand drawing" to design your kitchen, card board to do the molding of your counter top. Our final counter top was designed by a local kitchen studio, the owner used laser to measure and cut the stone. The installation was super professional and pleasant (GRANITE & KITCHEN STUDIO).

I could not be happier with my new countertops! From picking…read moreout the stone to the finished installation the experience couldn't not gone smoother. Friendly and attentive staff Beast price I found in the market for good quality work and material very satisfied client over here

This is the second project we have worked with stonehouse. Nothing but great service and product…read more First a small bath, then a complete kitchen with island. Couldn't be happier with the product, service and install.

I highly recommend Granite City in E Hartford for any stone needs & then some. Shout outs to…read moreEmily & Kiki. Emily was genuine in helping to make sure I was happy with the stone I chose & represented this company professionally in her strive for customer satisfaction. Everyone associated with Granite City were wonderful to deal with, from the staff in the showroom to the guy sent to do the template measurements, to the guys dent to do the install. I couldn't be happier!

It has been super from start to finish working with everyone at The Granite City. Sarah took great…read morecare showing us many pieces in the vast warehouse. And I fell in love with a piece. You must love it, because it will become part of your everyday life. And finally the day came for installation, and we couldn't be happier.

I asked the employees at the front counter how many tons of rock ( Echo valley round) I would need…read morefor a dry rock wall 2' high, 2' wide by about 90' long and they said 13 tons. I purchased 14 tons just to be on the safe side.....and they were SPOT on. The driver was also great...he dropped it in 4 piles for me to save me some back ache. My only complaint would be that the delivery Inc. a lot of gravel that was kind of a pain to clean up....other wise, they were very good.

Comptetive price and timely delivery. Maybe not an entire inventory of decorative stones, but for…read morebulk aggregate they won't disappoint, even for me a homeowner. Used them for twenty years. Thanks!

Heartwood supervised our new counters and sink installation. We called on them 10 yrs after they…read morere-surfaced our kitchen cabinets. 10 years later the cabinets are still in great condition, to peeling, no loose corners, nothing is wrong. Mark of Heartwood was our go-between and organized all the businesses involved. We didn't need to hunt down any of the involved tradespeople. Everything went through on Mark's predicted schedule. The carpenter, counters, and plumber did exemplary work. We are considering more similar work done and would not hesitate to call on the business again.

Had them reface our cabinets. After 2 years they are separating from the main cabinets. Sent them…read morepictures and they sent one person who suggested they be glued and sealed on the bottom. Another person came out and wanted to cover the areas with a new sheet of laminate. We agreed. I emailed them at least 4 times and no response. Then I called the company and left a message and never heard back from them. The cabinets should have been sealed at the beginning. They went ghost on us

We have had Paul work on a couple of projects and found his price and workmanship to be very good.read more

I used these guys to build and install an island cabinet as well as a microwave cabinet. Price was…read morecompetitive and timing worked well. Install did not go as planned since the helper didn't show. Painting of the trim pieces was sub par. Asked them to take care of it and it still does not look 100%. Asked for a quote for an additional 5 cabinet faces and an 8 inch shelf and got a price point of 1,600! It's as if they didn't want the job and just threw out a ridiculous number. Unfortunate. Will source what I need from someone else