I would give negative stars if I could. I took my 2016 bass boat in for annual service in addition to some odds and ends. Pricing ended up almost over $200 what I was quoted for basic work. I had them pair a remote for the alarm on my boat. I was charged 3-4 hours of labor on the pairing of the remote, which was never completed (It was a faulty remote in the end, but they had TH Marine's customer support number, and never called them back to tell them it wouldn't work). I called TH Marine the following day and they overnighted me an entire new alarm remote and all, paired in 20 seconds. I addressed the fact they charged me 4 times the amount of the alarm in labor they didn't complete and the shop manager told me "we put in the time, sorry". There were also deep scratches put in the boat on both sides from replacing a trailer bunk board. I was told they were already there. To put it all to bed, they left the entire boat unstrapped from the trailer had I not double checked it would have been an even bigger disaster. I would highly reccomend staying away. After all of this, I was informed these issues were my fault as they're not a Nitro Dealer. I feel they are liars, crooks, and theives. Buyers BEWARE! read more