Dr. Chriss is a skilled professional. She and her team have been taking care of my optical needs…read morefor years and have earned my confidence. Her friendly, talented, and efficient staff always make you feel welcome and appreciated, but most importantly provide effective examinations on their state-of-the-art equipment all right there in the office. Dr. Chriss has recently performed ReLACS surgery on my right eye and will be operating the same on my left eye in two days. I am completely satisfied and have every confidence in successful outcome. My sister has had successful cataract surgery from Dr. Chriss and shares the same confidence from her experience.

I found myself with conjunctivitis and I did not have an ophthalmologist. I did some research and…read morestarted making inquiries and I was able to get an immediate appointment with Chriss & Associates. They literally told me to hang up the phone and drive in. The wait was minimal and I was in and out of the office in less than an hour. Everyone form the front office to Dr. Chriss was helpful and understanding. I had to call to reschedule my follow up and again, it was no problem and I was able to get in a few days later. They also have an optical service in house so I have switched to their office instead of popping in to see whatever doctor happens to be at Lencrafters.

Parking is easy and ample in the lot. The waiting area is a bit dated but functional…read more Cayley at the front reception was extremely brittle to start and when I didn't have my insurance card, (as this was a unexpected emergency visit) but did have a scan of it on my phone, she became icy and clipped. It was an extremely unpleasant way to begin my visit and I nearly left based on her snarky behavior. One star. Fortunately things improved. Tech Shawn was so thorough and kind. He put me at ease and warmed my heart with his gentle nature. He let me know why he was doing all the checks and what to expect next. 5 stars Upon seeing her, about 50 minutes after my initial entry and preliminary exams, Dr. Kurzon was insightful and recommended a medication for eyelid that is new and could make a huge difference for my eye health. She departed the room a bit abruptly and another tech came in to lay out the tools for Dr. Kurzon to perform an in office procedure on my eye. 5 stars. I then waited for the doctor to come back, about 15 minutes. She did the procedure, then let me know verbally what I'd need to do the rest of the day and for about a week, plus pickup prescription at the drugstore. I wish it had been given to me in writing, as I was pretty anxious at the time. 4 stars. Checkout was clipped and professional. 4 stars. TL/dr: Dr (and tech) quite competent, receptionist has terrible customer care behavior.

Warning for Medicare patients: Withholding vision prescriptions to force double appointments.My…read more75-year-old friend, who has diabetes, came here for his annual Medicare-covered diabetic eye evaluation and needed an updated eyeglass prescription. We pre-cleared everything, agreeing to pay the non-covered refraction fee out of pocket at the time of service.Once called back, the clinic pulled a bait-and-switch: staff stated practice policy strictly barred him from getting an eyeglass prescription today unless he booked and returned for a mandatory second appointment. Refusing to complete a 5-minute refraction during an active clinical visit is an egregious waste of a patient's time. We walked out immediately.Patients should know that Winter Park Ophthalmology is owned and operated by Ascend Vision Partners--the private equity management platform built on the back of Orlando's Magruder Eye Institute. It is profoundly disappointing to see the historic Magruder umbrella associated with corporate scheduling tactics that prioritize billing volume and appointment churning over patient-centered medical care. We took all of Jim's ongoing diabetic monitoring, glaucoma screenings, and future eye care to an independent practice that respects patients. If you are on Medicare and need a glasses prescription, look elsewhere.

I went to see Dr Steedle after being transferred to this specialist from my optometrist. It was for…read morea thoroughly eye exam, where they had to look into the back of my eyes and optic nerve. I would say that my experience with this doctor was positive, first I had to retake the usual vision tests, and after that was able to finally see the Doctor, and he was very informative and answered all of my questions, I also was remitted to a MRI, and after the MRI he called me back with the results, and answered all my questions. I was happy and comfortable with the whole process beginning to end, and I have to say that every person I interacted in the clinic was kind and helpful.

Incredibly slow and inefficient. The doctors are okay but the whole front desk and waiting area…read moreare very inefficient.

Dr Shumski performed cataract surgery on both eyes just recently. Implanted premium multi-focal…read morelenses using laser surgery. I was super nervous about my vision, of course. This was the greatest possible experience I could ever have. Both eyes came out 20-20, across all distances from 16" to infinity, with zero astigmatism. They started out about -3.5D nearsighted and up to 1.5D astigmatism. Absolutely awesome experience. I am a PITA about surgery. I research and question everything. Its sometimes hard for doctors to put up with me and my questions. Dr. Shumski not only did great work, but was gracious about my questions and called me 3 times to answer questions. I also got several email answers. I received full documentation about the surgery and all questions/concerns were answered. His staff and associates were also wonderful. From the receptionist to techs to ophthalmologist who reviewed my post-surgery progress. I cannot be more happy about the entire experience.

our regular eye doctors highly recommended Magruder's and Dr Shumski. There's a review on Yelp from…read moreAnonymous T., Orlando, Fl on Nov 7, 2024, says EXACTLY what I experienced with Magruder's. Excellent care from making the initial appointment to follow-up visit. I opted for the laser cataract removal and multifocal correction and I was able to do both eyes at the same time, which was fantastic! I could see clearly immediately!!! Everyone says, "why did I wait so long to have the surgery?" JUST DO IT!!! After my initial visit, I ran into a friend of mine, who was in the waiting area for a follow up appointment. She had her cataracts and lenses done and THAT eased my anxiety, I KNEW I MADE THE RIGHT CHOICE!!! Thank you Dr. Shumski and Dr Calloway and ALL the staff, you're all GREAT! I can see clearly now, the clouds are gone......

She is outstanding!! Patient friendly doctor, through and very knowledgeable on issues with the…read moreeyes. The best doctor ever.

Is it creepy that I consider my husband's ophthalmologist as a friend? I really like Dr Margaret…read morePoulos. First of all the lady knows her profession inside and out, but she treats you with kindness and respect. Everything I want in a friend. We have gone to Dr Poulos off an on as my husband's cataracts got worse and he recently had surgery to replace his eye lens. Dr Poulos consulted with us. She took the time to present the facts, help us decide and explain what would happen. Her staff is also efficient and caring. They work together like a team and the educate and prepare you for your procedure. They present you with a little kit and a folder with the exact instructions easily mapped out. Overall the kindness and caring I see in Dr Poulos is also reflected in her staff. They use the latest equipment to measure and gather the information for the procedure. They give you instructions written and verbal and call you before the appointment to make sure you understand exactly what to do. Our contact for surgery scheduling made it convenient and she was very nice as she worked to get both eyes completed before the holidays. The drops that you must buy for cataract surgery can be costly. Dr Poulos works with a pharmacy that delivers but more importantly they offer a really good discount. A co-worker went to a different doctor and paid $100 for each of 3 small bottles and my average for similar 3 bottles was $65 each. A significant savings and one I would not have known about except Dr Poulous negotiates to provide their patients an easy way to get the medication at a significant savings. The staff is really good about keeping the appointments on schedule with little to no waiting so they get you in and out. We saw another doctor before selecting Dr Poulos. They had us waiting for so long (in the waiting room and in the exam room) and when we did see the doctor we got a hard sell to upgrade out of pocket. I am so glad I checked with my friend on who she had used for her cataract procedure and was happy to get the referral to Dr. Margaret Poulos.

The staff was friendly, knowledgeable And efficient. The doctor answered all of my many questions…read moreand was assuring about my issues. I received high quality exams and thorough results. I highly recommend Dr Andrew Aziz

I've gone to Dr Aziz for years, but the service continues to get worse. I was there two weeks ago…read more I commented to the technician that they didn't seem to have the same cleanliness measures that they use to have, She said that they wipe down the equipment. The next day I got a huge stye in my eye that still hasn't completely cleared two weeks later. But that's not the topping on the cake. My husband--who isn't very good about making appointments with Dr's until there is a need--got something in his eye that is causing him a lot of pain. He called and they turned him away, saying he hasn't been there in two years. I'm super tired about Dr's not caring about patients, but rather their own bottom line. So this office is another office that just plain doesn't care. Oh... but there is more. My mother had her cateracts done by Dr Aziz at least 10 years ago and still has trouble with her eyes, then my father's had his cateracts done by Dr Aziz and sees worse now than he did before the surgeries. I do not recommend this office or Doctor and I am super disappointed with the whole situation.

This was my second time coming and I love Dr. Schott. He is friendly, personable and most…read moreimportantly knowledgeable. He took time with me and even discovered that my glasses were off in regard to my center of vision. It explained why my right eye was blurry and having bouts of dizziness. Their office is beautifully appointed making it a welcoming waiting area. There is plenty of parking too.

Staff all friendly and good at their various jobs. Dr. Schott very thorough, and I feel like my…read moreeyes are in good hands. keeping your eyes healthy SO IMPORTANT.

Upgrading by several stars because the Dr I saw was, in fact, awesome, but still feel the below is…read morepertinent information. The person who retrieved my medical record also wrote down my prescription numbers reversed, leading to an additional 20 minutes in the exam and some psychological stress over how confused the Dr was! Phoned 3 times leading up to appt, no one answered. Finally received a call 5 minutes prior that the Dr is running 2 hours behind schedule. There are warnings all over the place saying they'll charge you a late fee. 2 hours. It took 20 minutes to get checked in--you have to write your name down and wait for the front desk to do so. Most staff in plain clothes, no badges, lanyards, or anything identifying, so it's incredibly hard to tell who works here. Have been here an hour. Have almost been run down twice by busy staff busily walking very importantly. They couldn't find my vision insurance using the same insurance card as I always use for vision, and wanted in-depth information about it I've never been asked before.

This is my 2nd (follow up) visit. Nothing like the first. So far.... I'm still in the 2nd waiting…read moreroom. My appointment was at 10:30. I arrived at 10:15. At 10:40 I was called by the tech & went through vision tests. I was then shown to the subsequent waiting area where it is now 12:12 & I have no idea what is happening. No one from the facility comes out to offer an explanation or apology. I have never waited this long & at the 2hr mark, I may choose to wait no longer. I do not have all day to sit in a waiting room. The fact that not just me, but the other 12ppl here are being totally ignored is unacceptable & inexcusable. If this is not a one-off, I will be choosing another eye dr. Stay tuned for an update. So at 12:35 an assistant appeared & called another patient. Not me. I inquired how much longer was the wait time as I had been waiting over 2hrs. The response? Flippant & "oh, the wait is 2 1/2-3hrs. I told him he could cross me off. I went to the front desk & informed them why I was leaving & I would not be returning. I got to my car, searched another provider, & set the wheels in motion. What an epic failure & total waste of time!!!! Sad..... bc I actually like the Dr I saw.

Mixed review: Optometrist is personable and professional,…read moreand the eye exam part I have few issues with, other than I'm annoyed that a retina scan (not covered by insurance) is now mandatory - seems like a cash grab to pay for an expensive machine, and I'd prefer the option to do the retina scan every few years. Because of this it's a 4/5. Frame boutique: I actually chose this practice specifically because they sell Silhouette frames, but they are extremely expensive, and somehow even a worse deal if you just need replacement lenses? I was told "our coatings are SO much better than you can get elsewhere". Ok I said, but less than 2 years after my lenses were replaced in August 2024, all the anti reflective coating was wearing off all around the rims of both lenses?! There is a 2 year warranty, but from the original date of purchase (not date of replacement, apparently). I think I'll be buying my glasses from Costco from now on for 1/4 the cost. My coatings have never worn off from anything I bought there (or that I bought 10 years ago in Miami for that matter). I do not have faith in the the lab WPEA uses.

Went here for my first eye exam in many many years and the doctor and staff all made me feel very…read morecomfortable despite why not knowing what to expect. The technician who did the preliminary check-in (Tara?) was very friendly and made me feel at ease as we went through the routine tests. When Dr. Straughn came in she was very thorough in explaining my options and even gave me some things to think about in the future for sunglasses. When I sat after my exam with Frank to pick out my glasses he was very helpful in helping me make a selection that was not only comfortable but also afforable and looked good on my face. Emily was also great! I booked my appointment completely online and the entire process from start to finish was positive and couldn't have been any easier. There was ample parking behind the building, and the waiting room is separate from the show room which made the process of selecting frames stress free.