Super professional with excellent communication. He was courteous, his car was spotless and even…read moresmelled really good. He was early and waited patiently on me as I was delayed at the airport. Charles is a classy guy and I will be using his service again. As a woman travelling alone, I felt safe and I found Charles trustworthy. I highly recommend his service!

I am grateful to read the previous review that prompted me to use Charles Taxi Service. I agree: he…read morewas prompt, courteous, and a safe driver. He even had to wait a few minutes for me to leave a meeting and was still pleasant and kind. I will call on Charles next time I come to Tulsa!!

I have a cat, I have always use regular uber to take my cat to the vet, she's always in a carrier,…read moreno hair can get out, now all drivers refuse to pick you up once they come to your house and say you have to use uber pets. Now I'm using uber pets and they are $20 higher than regular uber and now they can't find any drivers that are uber pet drivers. And most likely if it's raining and they will jack up their prices cause of the rain even tho they only supposed to pick up people with pets. With the higher cost of under pets, they will not be getting any tip, why give them a tip when I'm carrying something smaller than a case of coke? When they gonna charge you more for having a bag of groceries?

PLEASE GET BETTER CUSTOMER SERVICE. It is absolutely impossible to reach a human being, correct…read moreanswers, or I always get the same answer over and over to a complicated issue. Terrible customer service, drivers who don't know the systems or how to take directions when their smart phone is taking them the wrong way, poor directions, poor driver service, unreliable drive times and just all around awful fucking system and service. Will NEVER use again and will never ride in an uber even if the lord himself paid for it. I HATE THIS SERVICE. It has been MULTIPLE times that I have been screwed out of a car, refund, delivery and help with any issue no matter what it is. 20% discount??? No thank you keep your stupid money I want reliable service and help with my situations when it's needed. Be better. You're the Netflix of car services. Charging outrageous prices and hiring anyone with a license. You're a disgrace as a company.

Andy got me and my cat to our vet appointment on time and even helped by taking the cat (in a…read morecarrier) into the vet for me. (I am old,) I also had him pick me up later at the vet and didn't have to wait long for his arrival. Again, he took care of gettng the cat to my door. I highly recommend Andy's Taxi 918.

I would not recommend this service to anyone. I reserved a cab the day before my medical…read moreappointment. Talked to someone that took all my information and relayed it all back. Next day no taxi came when I called about it no one had a clue about me. So has to call another service and almost was late for appointment. So please do not rely on this company.

HORRIBLE. I confirmed with this company twice AND received an email confirmation for a pick up at…read morethe airport this past Saturday. I was relying on this cab company solely for the purpose of using their car seats (Lyft and Uber don't offer car seats so it's a safety issue). Some horribly RUDE man calls me at 10:30 (the time of my scheduled pick up) to tell me THEY DON'T HAVE ANY DRIVERS. I was left stranded at the airport with two kids with 0 ride home. Beyond unprofessional. The man who called me then began yelling at me. I can't wait for Uber and Lyft to run you out of business.

Just had a driver pass multiple cars in the left turn lane with no regard to public safety. Called…read morethe company and only got okay. Then she hung up.

Lyft sucks! First they over charged me and second their customer service is shitty! I left…read moresomething in my ride and get ahold of anyone so they let their drivers still out shit!

i scheduled and paid for a ride to take my grandson to the dr. We walked to meet the ride at the…read moreroad and waited, and waited- They never came and that left a sick kid with no way to get to the dr appt. they knew where we were going and why- i gave notice in the available note space. Note: after i paid, The app changed to confirm the ride and the time of departure and arrival. it seemed set up. Hours later the app changed to say "searching for drivers". Then it changed to the original scheduling page with no history of what happened . There was no way to contact anyone, no chat, no email, no phone number, only a set list of buttons to select. no help at all. - I tried the "driver didn't show", unsafe situation and other buttons. Absolutely Irresponsible and Bad Business