Shitty attitude. Said that he can walk when asked if the rate could be lower. Could try some…read morecourses on manners.

Called me poor because I wanted to go long distance without even knowing how much I have or anythingread more

Super professional with excellent communication. He was courteous, his car was spotless and even…read moresmelled really good. He was early and waited patiently on me as I was delayed at the airport. Charles is a classy guy and I will be using his service again. As a woman travelling alone, I felt safe and I found Charles trustworthy. I highly recommend his service!

I am grateful to read the previous review that prompted me to use Charles Taxi Service. I agree: he…read morewas prompt, courteous, and a safe driver. He even had to wait a few minutes for me to leave a meeting and was still pleasant and kind. I will call on Charles next time I come to Tulsa!!

I have a cat, I have always use regular uber to take my cat to the vet, she's always in a carrier,…read moreno hair can get out, now all drivers refuse to pick you up once they come to your house and say you have to use uber pets. Now I'm using uber pets and they are $20 higher than regular uber and now they can't find any drivers that are uber pet drivers. And most likely if it's raining and they will jack up their prices cause of the rain even tho they only supposed to pick up people with pets. With the higher cost of under pets, they will not be getting any tip, why give them a tip when I'm carrying something smaller than a case of coke? When they gonna charge you more for having a bag of groceries?

Look I understand there are creeps and unprofessional people in every industry and Uber/Lift is no…read moreexception as a driver for 3 years i have seen it both goid and bad on the drivers side and well as the rider side people are people the more often than not the good drivers and the good riders. Don't get the recognition for being professional and courteous some of us take our job very serious as a full-time driver the mass public on any subject will always hear about the bad before they hear about the good, this needs to change if we talk about the good experiences how professional driver somebody was or what a great writer that person was maybe we can switch it just my two cents worth

They tamper with your method of payment. So they can charge you twice for one ride. I will never…read moreuse them again

My boyfriend and I had done with this app, and nobody else picked him up for an hour, a few days,…read moreand a few times. Nothing. Time's up for me to delete this app. Switch Uber or NOTHING! Lyft is great but needs more improvement to offer a driver for only essential workers for every night.

HORRIBLE. I confirmed with this company twice AND received an email confirmation for a pick up at…read morethe airport this past Saturday. I was relying on this cab company solely for the purpose of using their car seats (Lyft and Uber don't offer car seats so it's a safety issue). Some horribly RUDE man calls me at 10:30 (the time of my scheduled pick up) to tell me THEY DON'T HAVE ANY DRIVERS. I was left stranded at the airport with two kids with 0 ride home. Beyond unprofessional. The man who called me then began yelling at me. I can't wait for Uber and Lyft to run you out of business.

Just had a driver pass multiple cars in the left turn lane with no regard to public safety. Called…read morethe company and only got okay. Then she hung up.

Lyft sucks! First they over charged me and second their customer service is shitty! I left…read moresomething in my ride and get ahold of anyone so they let their drivers still out shit!

i scheduled and paid for a ride to take my grandson to the dr. We walked to meet the ride at the…read moreroad and waited, and waited- They never came and that left a sick kid with no way to get to the dr appt. they knew where we were going and why- i gave notice in the available note space. Note: after i paid, The app changed to confirm the ride and the time of departure and arrival. it seemed set up. Hours later the app changed to say "searching for drivers". Then it changed to the original scheduling page with no history of what happened . There was no way to contact anyone, no chat, no email, no phone number, only a set list of buttons to select. no help at all. - I tried the "driver didn't show", unsafe situation and other buttons. Absolutely Irresponsible and Bad Business

Tried contacting for a ride to Tulsa, phone goes right to voicemail. Our car broke down in a rural…read morearea and we were trying to contact this service, but could not connect.

This is a scam she takes your money in advance then when they are to arrive are a no show. Took…read moreseveral calls and text before she ever got back with me to say they would be 30-45 minutes late on picking me up. If you need to be on time somewhere don't use them. I couldn't even trust that I would have a ride back so I had someone else take me even though I had paid for it. Her no refund policy is just to scam you out if your money. I would not even rate her had a reputable business just scammers