Jorge, Stacey, and Matt is super nice and is super super respectful and honest, Great company!!…read more10/10 definitely would recommend

These guys did really good work on my first car I brought up there but it was definitely expensive…read more The reason I'm giving this a one star review is due to the work they did on the other car I brought up there. They were nice to me over the phone for at least a little bit until I began being complicated. The reason I was being complicated was due to the overpricing to change out ignition coils that I could do myself and did do after, it was also due to waiting days to get any news about what was going on with the car, and the amount they charged us to replace the alternator (we brought one in) and to flush the coolant was around $760. This price is ridiculously high for an alternator that is on the top of the engine bay. Prices here are really high specifically the labor, arguably not competitive. While it was on me for taking this car to somewhere I know is more expensive this was the only mechanic shop I really went to so I did not feel comfortable sending my mom to another mechanic shop while I was off at school. I will say Stacy (I believe is her name) is really nice and was really sweet to me. While this work was done sometime around August of last year I really do not understand how they would not inform us that the ignition coil connectors on the front side of the engine were so broken they would not stay in. I did repeatedly informed them that I believe those are the ones that needed replace and I was under the impression that those were the ones they would be replacing. Additionally the wires in the connector for the cam position sensor was very lose inside the connector to the point one bump knocked it lose and showed what is a knotted wires that was shoved in the connector. While I don't blame them completely for this I believe this should have been found while replacing the connector in the back of the engine bay. We eventually had to call out another mechanic to come and redue the work that they had done and honestly Andy's garage's work felt rushed and did not look anywhere close to what we paid even though they had the car for quite some time. Additionally the mechanic was 1/3 of the price as here and was upfront about everything and honestly looked like his work was worth the $1500 I paid here. Finally, while they have been really nice to me, they were rude to my brother who brought the van up there to get fixed and did not listen to my mom about anything that she said was a concern about the vehicle. I definitely will not be coming back.

Great, fast service! Was able to pull right in for oil change right away and they completed the…read moreservice while I was in the car. Adorable pricing too.

Great friendly professional service.Best in town Especially…read morecat.I have been doing business there for 30 years.

I informed the owner, Gary, that I had a bad tire sensor and wanted to replace ALL of them. They…read moregot me in right away and the technician quickly informed me that all of my sensors were good and he only needed to adjust my tire pressure. They rotated and balanced my tires at no charge because I had purchased them there. This is yet another reason why,after doing business with this company for 20+ years, I would NEVER consider going ANYWHERE else for tires, brakes, oil changes, or any of the other services they offer. Give them a try; I promise you won't be disappointed in price or quality!!

used this place years ago. in and out with great service in no time at all. was able to purchase…read moretires for my BMW and my Nissan Pathfinder. Great job guys

We went to get our radiator flushed and they charged us $140 and when we picked the car up, nothing…read morehad been done. This place sucks. They ripped us off. Don't go here. If I could give 0 stars I would. Save your money.

We broke down and they made room in the schedule to fix our truck the same day. Not only were they…read moreefficient, they were honest and really impressed us. We'd go back there again if we needed service.

Anytime we have any issue with our cars, we go to Matt Lloyd. They are always honest and will let…read moreyou know whether or not you need service. The front desk always has a friendly face to greet you. We never have had to bring our cars back after they've been worked on and the service technicians are very knowledgeable.

I have a 2013 Chevy Cruze. They found my problem quickly and I was out within 2 1/2 hours. The…read moreprice was also reasonable.

I live in Chattanooga TN but use Mikes as my mechanic! It's worth the drive. Very affordable,…read morehonest place! People are very kind and help explain things slowly without making you feel stupid. I recommend this place to anyone!! Tera Davidson

I'm just saying if you love your car or Truck don't take it there he said he could fix my AC only…read moreneeded to be recharged because I was told that by Ford expert that all it needed was recharged so I took it there and it cost me almost $3,000 grand and still have no AC and I took it back several times and Mike Ford said I don't know what's wrong I'll put some die in it and drive it around for a few minutes and come back and I will see what's going on and I did and he told me well am busy so can you come back in a couple days so I did still nothing and did he offer to pay me back my money He'll no I said well you fixed it so get my AC fixed and working properly so that I don't have any more problems with it but no he didn't fix the AC problem so now I'm just trying to let everybody else know don't take your car or Truck there because it probably won't work out for you and that's why you need to get your vehicle fixed by someone else thanks bye

Has my car for almost 8 months he has lied and still no car every day he says I will have my car…read moreand it hasn't happened

They are Good honest and fair people. They do a great job. They've kept me informed. Awesomeread more

Lost my job over a hubcap I took blame for. Even offered to pay for it. Yall told me my first day…read more"were a family here. We take care of each other as long as you work." I came in every day. I showed up on time. I never complained about anything except being hot. Everybody says it's hot. Yall let y'all's tire manager just yell at people and snap at them and talk to employees any type of way. People make mistakes and yall want perfection. That's not how you keep workers around. Yall had no issue drinking up my money bc yall can't keep drinks in the fridge. Yall had no issue with any of the other tire techs making the same mistakes. Apparently yall got no issue putting my family on the street either. Family don't do that. If this is how yall do business no wonder you can't keep good help. Owner didn't even have the balls to fire me himself. He had one of his little managers do it. I worked my ass off for you and got stabbed in the back. That's pretty dirty.

Customers beware!!! We took our business truck to Jim's Tire & Service on Maple for a brake job. We…read morehad an appointment at 10 am to be seen, arrived prior to the appointment time and sat and waited, an hour past and I ask about the time and there was a guy said that they were behind, I told him that I would be back, I left the truck and went on with my day. Around 2:30-3pm I called and they said that they just got it back to look at it and they told me what needed to be done to fix the problem that the truck was having, I gave consent to move forward with the repairs. Time went on it was after 5pm and I had not heard from them, I called and they said they were putting everting back together it would be ready shortly. But while telling me that he said that one of the brake lines wasn't working properly. So instead of saying "hey let me keep it overnight and get the break line fixed" they put everything back together and let us pay and drive off. Got down the road and the truck was doing the same thing it was doing before. So the following morning we called back down there and they said bring it back and they would make it right. Took it back down there and left it and later that day they called and told me that it was ready and it would be $180ish dollars, I said excuse me? He told me the cost again, I said sir I just paid you almost $900 yesterday and you think I'm going to pay additional money today because you or your techs didn't fix the truck correctly? You have me mistaken, I'm not paying any additional. Keep in mind the tech told me the day before that they were "throwing" it back together, while also telling me there was an issue with the brake line. So they knew it was going to be an issue and just wanted to get paid and send me on my way, which put my LIFE in jeopardy. What if the brakes completely failed & I had an accident and got killed or killed someone else? Jim's tire doesn't care about you as a person/customer. They are only looking for the money. The "manager" called me and told me that he would take the labor off the bill but I still needed to pay for the parts that they used. Then he said he was going to erase the whole invoice and I could go pick up the truck. He knew what they had done and he knew it wasn't right, he didn't want any issue. I told him I was going to let everyone I knew know how they done us and that we would never use them for service again. I would suggest that you do the same, avoid them at all cost. Jim's Tire & Service Center 1813 Maple Ave SW Rome Ga 30161