There are too many problems with this place to fit all the problems.
The MAIN problems are with the management team. The management team has no idea what goes on at this place and the nurses and CNA's do not follow procedures or know what is going on with the residents. If Tony (Mgr), Cecelia (not sure what she does) and Pam (Head Nurse) would get up and walk around this place and talk with the residents and get involved with what goes on everyday this place would be a little better.
My advice to the management (if they ever read these reviews) is GET INVOLVED with your residents. Treat them with respect and act like they're you're family. The food here is HORRIBLE, ask any of the residents what the food is like. The cook (Tom) has no idea what he is doing in the kitchen and leaves most of the time and kids wind up doing the cooking. They serve fish (Tilapia) constantly, uncooked vegetables, chicken and meals that these elderly people can't even chew!!! The food is so salty and most of these people are on LOW SODIUM diets!!!
Just ask any resident of this place!!! I mean WTF is wrong with the staff that work here?!?!?!?!?!
There are a few nice CNA's (they work hard) and there are some CNA's that are mean and nasty to these poor people. The nurses don't do anything, they don't help and they act like they are above everyone.
The buzzers, aye yie yie. When people have to go, they have to go. The buzzer gets pressed and everyone that works there acts like they don't hear it!!! When the buzzer gets pressed go see what they need. I've seen these poor people screaming because no one comes to their aid. Imagine sitting in your own poop and pee for 45 minutes!!!! Tony, Cecelia and Pam... would this be okay for you or your parent??? NO!! of course it wouldn't so why is this okay for any of the residents at Lydia Taft?!?!
Sorry if this sounds like venting. I see and experience all of this every day. If you don't believe me... just ask any resident or their family member. It is a nice LOOKING facility - that's about it. Don't judge the book by the cover.
If you put a loved one at this place you WILL regret your decision. read more