I called around looking for someone to do alterations for my daughter's dress for a formal. Lydia's was referred to me so we went with them.
I was given a time to meet their tailor, as she is only in the location part time. When we arrived at the agreed - upon date and time we had to wait because the tailor was not in. When she got there we were a little dismayed to find she did not speak English so communication was done through her son, who ran the front desk at the dry cleaner. My daughter's measurements were taken and the dressed pinned and we were given a day and time to call to pick up the dress.
Weeks went by and despite several phone calls (well after the given day) I was told by the tailor's son that the dress was not ready. I continued to call daily and on the night before the formal, I was told the dress was ready for pickup so we rushed over to the dry cleaner's. The tailor had not stuck around, just dropped off the dress so we took it home and hoped for the best.
The alterations were horrible. Not only was the dress taken in more than 3 inches MORE than had been measured and impossible to zip up over my daughter's tiny frame, but it was also shortened by a good 6 inches, turning the dress into a very tight, very mini body hugging garment! Nothing at all like the original dress or the measurements taken initially. A botched mess!
I spent the evening and following morning driving all over Burlington and Greensboro to find a formal dress for my daughter's event taking place that very night.
I've never had my clothes cleaned by Lydia's but after my experience with the alterations, I will definitely go somewhere else. read more