The best property management Great communication always do…read morethe best for their clients. Cecilia

Responds to maintenance requests quickly. Pete was very helpful and informative with replacing my…read moresink and faucet.

Elle has managed my rental property in Chico for many years. As an accountant, I very much…read moreappreciate their honesty, work ethic, attention to detail, responsiveness, reporting and more. You could not find a more efficient and reasonably-priced property management company. Highly recommended.

I recently started renting through this Highly Professional & Competent Company…read more Elle Property Management helped me with some personal issues happening in our complex, with great grace & care. I am extremely grateful for their hard work & highly recommend their services! This is a Trustworthy & Professional Group! The Best!

I lived at the Wildflower Apartments managed by MPM and my stay there was great! They were willing…read moreto work with me, the apartments were quiet and clean. They even left cookies on my doorstep during the holidays. If you are looking for an apartment in chico I would recommend this place!

Fantastic!! I had no problems while they managed the apartments I lived at. The onsite managers…read morewere super nice and friendly, I often saw them around tidying up the grounds or helping tenants with various concerns. They were super easy to get a hold of to take care of any issues or paperwork. I would definitely sign a lease with them again.

We rented a property from Power West after losing our home in the Eaton fire. The house was filthy…read morewhen we took possession. Dirt, cobwebs and dead bugs throughout. The couches were so gross with grime and what looked like blood stains, we had to buy seat covers before sitting on them. We bought cleaning supplies and spit shined the place our first day and again before we vacated. We left it so clean the maids were confused when they arrived because they had nothing to do. We left the house and back yard in far better shape than we found it. Shockingly, our deposit was returned minus a $400 cleaning fee. We should have charged them twice that for cleaning the property twice. Tried calling the office two times to recoup the remainder of our deposit. They don't answer the phone and messages went unreturned.

The best thing about this place is Michelle!! My original vacation property was booked through…read moreanother office in the Santa Cruz area 7 months in advance. When that property flooded just days before my families arrival, the original place contacted Michelle to ask for help in rebooking. All properties in the area were sold out due to a local event, but Michelle went the extra mile and reached out to her owner groups to ask for a favor for me. She was able to get a perfect place in the perfect location at the same price! She's truly a lifesaver!

North Valley Property Management is an excellent option for your rental needs. They have provided…read moremy family with excellent service since the day we started working with them. Staff go above and beyond to make our rental experience positive. I recommend their services to family, friends, and those new to the area. They are prompt in responding to requests, treat us like family, and offer fair rental prices.

Best property management in Chico. Abby is so very friendly and they are all great ppl there!read more

I lived at their 418 Hickory address and was pretty satisfied with this management and property…read more The property was outdated and did have some flaws (spacing in floorboards/beat up countertops/dingy appliances) but for the price and location we were able to overlook that. I do want to add why I did not give them 5 stars. There was one occasion in the 2nd year we lived at the property. We had maintenance over at our place for minor things in the past and they never had asked us to remove pets/keep doors unlock, and had always used their master key to enter, until one day that changed. We got a 24 hour notice one day that stated that management was going to do their yearly inspection and demanded that tenants remove pets and keep doors unlocked or else we would get a fine. They gave us an estimate time that management would be over, I believe it was 1pm-3pm. My roommates and I did not have pets so that was not an issue for us but our neighbors who had esa animals thought this was unreasonable due to lack of advance notice. I was more distraught over having to keep doors unlocked. My roommates and I all worked 9-5's meaning that we would have had to keep our doors unlocked all day. Luckily my boss let me leave 2 times that day to unlock my doors and then again to go lock it up. If I didn't have such a flexible boss our property would be unlocked all day in a neighborhood where break-ins are common. This didn't happen again but it was a huge disruption to our day... I also want to add that no matter the reason they needed access to your unit (inspections/future tenant tours/maintenance) they gave you EXACTLY 24 hour notice which is the legal minimum requirement for notice. I would have liked at least 48 hrs as a 24-hr notice always led to an annoying panic clean after I got home from work the day the notice was given. I would of also liked to see more professional legal documents and notices... I did like their text notices for minor things that you could text back and respond to... but When I signed the lease I was more in a position to hurry to sign a lease which made me overlook the way the document was written. While looking over it again a couple days after I signed, I still did not have any qualms with the rules that they laid out, but was more shocked at the quality of the writing for a legal document. Instead of a black and white lease it seemed to have a passive-aggressive undertone, and then later, A couple of notices they sent out to tenants such as "the lease ending- move out procedures" seemed to also have a harsh passive-aggressive under tone. Their leases also do not seem to be tailored to each specific property. For example our lease stated that we were responsible for water so I had spent an hour on hold with the water company the day before we moved in just to find out that management did pay for our specific proterty's water bill. I mean it was nice to know we wouldn't have an extra bill but it would have been nice to know that before, from management, so I wouldn't have had that extra stress during an already stressful move. All-in-all our experience was pretty good and the receptionists were always friendly and answered my calls. The husband (craig/Greg?) who I believe is co-owner was very nice when he came for the inspections I was present for. I believe they were pretty honest at the end with the deposit for being a mainly college housing management. But to be fair I have never been truly satisfied with my ending deposit balance in any of the other college town properties I lived in.

It's disappointing when a business appears more focused on avoiding responsibility than addressing…read morelegitimate concerns from prospective tenants and community members. The fact that this property management company seems willing to overlook building code requirements, safety concerns, and basic maintenance issues deserves closer attention. As a IHSS employee, I called on 5/28/26 to inquire about one of their properties. Rather than answering a simple question, the representative repeatedly referred me to their website. Unfortunately, the information I needed was not available online. My inquiry involved an elderly woman who would likely require safety grab bars or other accessibility modifications in order for the property to meet approval requirements. Since many rental companies restrict modifications to their units, I wanted to clarify the policy before she spent time and money submitting an application. Instead of receiving assistance, I was met with dismissive and unprofessional customer service. A simple conversation could have provided the information needed and potentially saved a prospective applicant unnecessary frustration. Moving forward, I believe this company would benefit from placing a greater emphasis on customer service, tenant safety, property maintenance, and overall professionalism. There is clearly room for improvement, and with a genuine commitment to addressing these concerns, I believe the company has the opportunity to significantly improve its reputation and the experience it provides to current and prospective residents.

If I could give this business less than 1 star I would. The owner Mike is creepy and says…read moreinappropriate things. He says he pays for landscaping but fails to tell his tenants that he only pays for a landscaper twice a year. He priced gouged me for $500 to replace a door that I told him several times I would replace. He used my deposit to buy an outrageously priced door then charged me over $150 for the labor to replace the door. He also charged me to replace the rotting door frame. He charged me over $100 to rekey two locks and charged my neighbor $130 to rekey 1 lock. He's a crook in every sense of the word. I received a little over $200 from my $900 deposit. I have never, in all my years of renting gotten so little back from a deposit. The home itself is dilapidated and run down. It would take Mike weeks to respond to repair requests. He's rude and extremely arrogant. Do not rent from this business unless you enjoy lining someone else's pockets with your deposit.

If I could put zero stars I would. NEVER rent from these lying scumbags. They will take months to…read morefix AC at the start of summer and never respond to communication unless it's good for them. Even after moving out and confirming other tenants have taken over the lease these Slumlords try to make us pay them because they were too shit at their jobs. If you like having no reliability, unprofessional resident managers who don't give a shit about anyone but themselves, and getting the rent raised every single year Redwood Glen apartments and most of their properties will be perfect. Also they don't enforce the parking they make you pay $150 for, so expect strange vehicles permanently taking all the spaces. Honestly, I don't know how these assholes stay in business with the endless one star reviews but we should all steer clear of them hoping they will go bankrupt. Do yourself a favor and rent from a private landlord.

Zero stars if possible. As a property owner, I advise Buyer Beware. These people are…read moreexceptionally unethical. After a lack of response in attending to maintenance issues, I finally changed management companies. Then I found out how really bad they were. They had not paid the cleaners for a year! They were misappropriating money. They became very vindictive and were most unhelpful in transferring information. I would definitely look elsewhere for property management.

I certainly wish we had read the reviews on this company before leasing an apartment from them. The…read moreMOST unprofessional, disrespectful, and underhanded management I have ever encountered. Parents who are looking for a college rental for their students should be very wary. The manager, Mike, kept putting off our walk-through and never did show up. If you do rent from this jerk, BE SURE to do a walk-through before moving in. We made a list of things that were wrong - two broken windows and a broken lock on the front door. A repairman came out and just put tape on the two broken windows instead of replacing them and ripped the broken lock off the front door (leaving just a doorknob lock)!!!! Shoddy, to say the least! He blamed us for a neighbor's couch that got left outside and left the "yard" unmowed and scattered with dog feces for weeks on end. We gave him plenty of notice when we moved out, but, again, could not get a walk-through scheduled. We left text messages, voicemail, and sent emails, but got no response until I suggested that he wasn't concerned about his reputation. We had a friend that wanted to take over our lease a month before ours was up, but Mike would not respond to his texts and calls either, too lazy to accept other applicants before our lease was up. We could have saved that last month's rent, but ended up paying for an apartment that we had moved out of six weeks previously. He's just a lazy, rude man. And the apartment is crap.

I do not understand how they talk to people so disrespectfully, cussing at them, telling them if…read morethey dont like it move. They do shortcut repairs and get mad when you do ask them to repair something. It doesnt matter as an owner of a company you can at least be polite to your tenants and not threaten them all the time with moving. We ask to repair heaters, stoves, a/c because they dont work, if it was there home they would want it fixed too.