Rented a home from Leen Brothers for 1 1/2 years. Had no issues until after we moved out, at which point we were completed jerked around regarding the deposit.
No word sent back on deposit until after 21 days, and at that point only told deposit was "TBD." Waited another two weeks before calling about the status, and was told it was posted that day (and barely got out a thank you before the other party hung up, so no opportunity to ask how much.)
Received deposit paperwork back next day... which let me know I have the privilege of paying them MORE money, instead of receiving any deposit back. I didn't expect much-- they let us stay a few extra days to clean, which ate some. Totally fine. They cleaned the carpet, totally fine and expected; I'll be the first to admit it was messy, and a broken carpet shampooer did not allow us to get it as clean as I'd have liked.
To have cleaned the carpet, charged us for that, and then replaced the carpet (no receipt included in paperwork for that, of course), charging us over $800 for it? that's a little unfair. After getting jerked around on time for it-- not even a heads up of any kind-- it was a slap in the face.
Can't afford to fight it, but I can write a review. If anyone Yelp searches these people before renting a home, my recommendation is to avoid it at all costs. I would never rent from these people again. The incident has actually soured my attitude towards landlords enough that I will probably never rent a home again, if there is any way around it. read more