Love this place! The office staff is so helpful and friendly. Shoutout to Marrisa and Jamie at the…read morenord office for being so nice to me. They've answered all my annoying questions with patience and helped me immensely with a lease takeover while I was in a bind/time crunch. Also, the apartments themselves are so cute! I live at Cedar Park 3 now and couldn't be more excited. Thanks for all your help!

The apartment itself was clean and a great fit for a college student. Move-in was smooth, and the…read moreonline payment system worked well. Management was responsive during the lease -- at first. However, since my son moved out over two months ago, we've had zero communication from the property. We have not received any portion of the security deposit, nor have we been provided with an invoice or itemized statement explaining how it was used -- which is required, by law. At this point, we will be contacting the corporate office directly.

The office staff Kyle and Emily were both amazing and helpful in helping me find the best…read moreapartment. I highly recommend checking out Wildcat Crossing if you want a nice place to live!

This property only took back the demand for us to move out after we had already found a more…read moreexpensive place and paid a hefty deposit. They called us a month before we were to move and gave us the option to stay. Not helpful, except maybe to those that weren't able to find a place yet. We may have decided to stay, if they had of told us earlier and acted trustworthy. We didn't trust that they wouldn't just kick us out the next year, and we couldn't afford to lose the hefty deposit on the new Apt. Upgrading apartments that were perfectly livable is not compassionate during a housing crisis. The typical procedure for renovating, in my decades of renting, is to renovate as tenants move out. Thankfully now there is a new law that says the owners have to pay tenants a months rent if they are kicking them out to renovate. It's sad that a law needed to be made to require decency.

Rocio is an amazing realtor who is always there looking out for her clients. Thank you for…read moreeverything Rocio!

We recently worked with Lisa Bristow and her team at Platinum Partners to sell our home in Corning…read more We were concerned prospective buyers wouldn't see the added value the extensive technology updates represented (it was a full-blown smart home), but Lisa's team handled everything beautifully, from listing, photographing, and staging the property to demonstrating its features to buyers during showings and open houses. Lisa and her team found exactly the right buyer for us and sold the home for over the asking price. We couldn't be more pleased.

After my father passed away, I was tasked with finding a real estate agent to help sell his home,…read moreeven though I was not local. In addition to not being local, there was a reverse mortgage on the home, so I wanted to find someone who had experience with reverse mortgages and help me determine if it was worth selling or just walking away. I did some internet searching and Sabrina came up on a few local lists. I decided to reach out to her and she immediately responded and we had a call to discuss our situation. She immediately struck me as honest, compassionate and intelligent. After she looked at the house, she sent me very detailed information about the options we had and what she would recommend. My sisters are local, and decided to bring in a few other agents after meeting Sabrina, as they wanted to ensure we were picking the right agent. After meeting a few others, they immediately let me know Sabrina was their favorite. So, we hired her! Throughout the process, she was so responsive and on top of things. We were able to sell the home quickly and efficiently, and I appreciated her communication and consultation throughout the process. She also navigated the delicate situation of me and my two sisters very well, as handling a parent's estate can be emotional and my sisters were full of questions and concerns regularly, but she was well aware as the trustee, I was the final say in certain things. I highly recommend Sabrina if you are selling a home in Chico!

I wanted to sell my home quickly to be nearer to family and I was surprised by how quickly Sabrina…read moresold it! She was prepared for whatever came up and always got back to me quickly with an answer whenever I had a question (there were many). I would recommend her to anyone looking to buy or sell a house, her knowledge is extensive, she anticipated what might need to be done next and she followed through with everything.

In 2021 we had a gutter concern of which was falsely marked as "completed" a quarter of a year…read morelater... not exaggerating, and even then, it was not completed. It actually was not handled correctly until years later when the entire upstairs bedroom flooded via it never being handled. You'll notice how it was (years later) completed correctly including an update of when a technician would be arriving to handle the concern.  In May of 2024 we reported twice about a leak concern in the downstairs bathroom to which a vendor came by, did nothing, and stated they'd speak to Management. Que a third (not so happy) report made in November of 2024 about said leak now damaging the bathroom led to it finally being "resolved." Still not ideal.  On July 30th, after being reprimanded for not doing a work order (proven unsuccessful) in regard to our lower bathroom covered in actual sewage it was left covered in sewage after their vendor stopped the continuous of it pouring in, but let other people's bowel movements to remain as is. It was finally cleaned on July 15th.  They neglect keeping up with work orders, they have falsely completed a work order, and they never follow up after a work order is marked completed.  They take no accountability for their wrong doing, they'd rather argue than apologize, they're costing the owner $1,000's of dollars in property damage, there's no communication between them and their vendor of choice, and they are continuously in violation of Tenant Rights, California Code, and Fair Housing.  I also have proof of the Owner gaslighting me about an email they "never received" because "I always check my emails" in regard to them assisting a roommate who posted my personal ad all over the internet including my personal property, rooms that were never for rent, and without my knowledge at all welcoming strangers into our home. I also have proof of the owner telling me via text message in regard to my marriage/divorce that I have never personally spoken to her about, "If what your husband said about you is true you are to get a lawyer." She did, however, admit to talking to my ex husband "over, and over, and over." I'll now make a list of all the phrases and words the Owner has used to describe me while I was dealing with all the above mentioned of which are all facts, and I have receipts for them all. My tone. I'm condescending. My words are "not needed or appreciated." I'm "putting their business in jeopardy." I'm "pulling them into something." I'm "expecting them to take sides." I have things "mixed up" I've been told things "incorrectly." "Be advised." I'm threatening them. "I understand you do not like me or this office." There's also a LOT more, but we'll stop here. Please refer to their GOOGLE REVIEWS that are extremely telling as well, and will coincide with why I am suing Cathy and Chico Sierra Real Estate, or what Cathy likes to call me "threatening" her. Do better. Take accountability. See you in court.

I'm sharing my experience as a current tenant with CSREM. Unfortunately, my experience has been…read moreextremely disappointing. The issues began when I reported ongoing problems with a neighbor repeatedly failing to clean up dog waste around the property. It created an unsanitary and unpleasant living environment. After much back-and-forth communication, the issue was eventually addressed but the process was unnecessarily difficult. Another major concern involves our dishwasher, which has malfunctioned repeatedly. It has flooded our kitchen multiple times, produced electrical burning odors and stopped working entirely on several occasions. We've submitted multiple maintenance requests and although the issue has been temporarily "fixed," the same problems continue to recur. Despite following proper procedures and documenting everything, we were recently billed for one of the repairs, even though the owner has always covered the previous repairs for the exact same issue. When I stated that my attorney would need to address the matter if the charge wasn't reversed, the bill was withdrawn. However, I was then accused of "threatening" their office, which is entirely untrue. When I requested proof of any alleged threat, none was provided. My factual and professional communications have often been dismissed or mischaracterized. It's concerning that the company's website displays only five-star reviews while Yelp reviews demonstrate a consistent pattern of serious tenant complaints. Readers can draw their own conclusions regarding that. My partner and I are quiet, clean tenants with no pets and no lease violations. We take excellent care of our unit and we have always communicated respectfully. Unfortunately, the dishwasher remains unusable despite months of service calls and possible water damage may now be developing as a result of the repeated flooding, yet there appears to be no urgency to resolve the chronic issue as it remains ongoing. Earlier in our tenancy, we were offered an onsite tenant management position at another property, which suggests that we were once trusted and valued tenants. It's disappointing to see how differently we've been treated since documenting ongoing maintenance issues. Tenants deserve honesty, accountability and safe living conditions. Based on my experience, I cannot recommend CSREM in good faith. If it were me, I would very carefully read ALL Yelp reviews before considering to sign a lease with this company.

Cheri H. There is the most helpful woman! She is organized and knows her stuff. I've recently…read moreneeded some documents for taxes and she got them right to me. Highly recommend this business and Cheri!

They were super responsive and helpful through out the whole process , they helped my buyer feel…read moresuper comfortable and I would highly recommend them

Dustin and Dana from Upside Real Estate did a wonderful job helping my family and I finding and…read morepurchasing a home in Redding CA. They were very help throughout the whole process and made themselves available whenever we had questions. Dustin was awesome about making sure we were always in the know when there were updates about the purchase, and everything regarding the paper work. Dana was amazing during the house search, as we were not local. She did all the leg work for us when it came time to view a property, had all the connections when it was time to do inspections, and gave us lots of great recommendations for contractor/companies to reach out to for the renovations we plan on doing. i whole heatedly recommend Dustin and Dana if you are looking to buy in the Redding/Chico area.

As a first-time homebuyer purchasing in a town several hours away from where I live, I will admit…read morethat the process could have been a daunting one. Luckily, that was not the case for me. I am very grateful and fortunate to have had Dustin on my side during this process. Dustin was referred to me by a friend and from the get go, has managed to impress me with his steadfast and tireless work ethic. He is quite thorough and will stop at nothing to ensure that his client is receiving the highest level of service. I've found Dustin to be extremely knowledgeable when it came to the local market, kind, and very patient with my myriad questions. He made the remote buying process a breeze and was able to creatively negotiate with the seller to where I was able to secure a purchase price UNDER asking - which is almost unheard of in this current market. I can't wait to enjoy many years in my new home, but when I'm ready to buy or sell in the future, I'll know exactly who to call. Thanks, Dustin and team! You have a customer for life.

Friendly and helpful folks. We haven't actually purchased yet but last spring we looked at several…read moreproperties in forest ranch and both Jim and his daughter, Kriesten, to be lovely people--Low pressure sales and very honest in representing the condition of a property. Lots of useful tips on the local area, schools, etc. professional yet warm.

Kiersten Morgan helped me through a difficult transaction. She was professional and helpful. She…read morewalked me through some tricky moments with grace and good humor. I highly recommend her!

Working with John is such a pleasure; I highly recommend him as a realtor!read more

Here at Blue Oak Property Management we have referred over some of our investors and owners to…read moreJohn. John has a tremendous understanding of the Chico rental market and has been able to help our clients out. He does an outstanding job of communicating with current tenants and answering any concerns they might have about the selling process. He is a very hands on agent. We highly recommend John to anyone looking buy or sell investment property in the Chico area.