I hate to leave the first negative review, but was pretty upset with the service we received. I am pregnant and wanted to get our house professionally cleaned before baby arrives. Luis himself was very professional. He came and did a walk through and estimate and told us that we would need a deep clean that would take 4-5 hours. The day of the clean, however, the cleaner arrived over an hour late. My husband was working from home and it interrupted his day by him having to leave a meeting to let her in, as he had planned for her to be there an hour earlier. I then received a call from Luis 2.5 hours later telling me that the cleaner, who is "his best cleaner", told him that it took an hour to clean one set of blinds because they are so dirty, that she was overwhelmed, and was going to leave without finishing the job. I have never been so surprised and insulted. No, our house is not immaculately clean (which is why we hired them to clean), and yes, our blinds are dusty, but our house is NOT any more dirty than the average person's. I imagine they receive requests to clean much dirtier houses than ours. The cleaner also sprayed some sort of cleaning solution on our shower and left without washing it off, left a sponge in the bathtub, and a few items in the bathroom out of place. Literally all that was done in 2.5 hours, after being over an hour late, was the cleaning of 6 sets of blinds. I will say Luis was very apologetic which was appreciated. However, we are very disappointed and will be looking elsewhere for a cleaning service. read more