After and long, dirty kitchen remodel that went on for 11 weeks rather than the three weeks quoted,…read morewe were in desperate need of a good cleaning and regular cleaning service. I am in my mid 70s and really value household help. I am also very fussy about who cleans my house. The last maid service H & G was not good and the cleaners regularly broke things. I read the reviews and took a chance on Maid to Shine. I feel like I won the "clean house lottery! They sent a team in for the first post construction clean and they did a wonderful and very thorough job. My regular cleaner is a delight. In addition to doing a wonderful job, she is full of smiles and constantly checks to be sure that she is doing exactly what I want done. The owner has been a delight to deal with. She calls each week to remind us when our cleaner will arrive and keeps our credit card on file. I recommend this outstanding company to anyone who values both a good cleaning service and outstanding customer service. Ellen

We just moved to Parker, and were(are still) looking for a new cleaning service. We have used a…read moreservice for many years in Dallas, and had a wonderful experience with them. In order to see if we liked this service, we decided to do a clean of our kitchen and bathrooms and were told the "hourly rate" would be a good start, and were sold the 3 hour service. Since we had a similar service in Dallas, and it took 3 hours to do the same amount of rooms as we asked to have done in our new home, it seemed a good estimate. We already clean these areas ourselves regularly, and do not have cluttered spaces, so this is all about getting it to shine. The hourly rate was very high, but we were told this company is "wonderful", the cleaners are "very experienced and great", and "we have a floor to ceiling guarantee on our service", so we went with them. On the day of the service, a girl showed up and announced that she doesn't clean very often..she is the "office manager", and is 7.5 months pregnant, but the cleaner hadn't shown up to work, and therefore she would "do her best". Ok. She started with the kitchen...2.5 hours later, she had completed about half of the kitchen. The counter tops and half the cabinets (couldn't reach very high being so pregnant), half the appliances, and wasn't even going to start the floor. She then did one tiny 4'x4' powder room....not the floors there either, and not very well. So, after 3 hours, she had done a lousy job on the powder room and hadn't even finished half of the kitchen. Needless to say, we were very disappointed. We called the office to discuss the situation. Because we had been told there was a guarantee...and the "cleaner"/pregnant office manager clearly was not capable and probably should not have been cleaning anyway...we felt the company or the owner would fix this situation. We couldn't be more wrong! Unfortunately, the only person we could get ahold of in the office...was, I assume, the office manager? She told us a few very interesting things about this company. 1) There is no, like you read in their collateral; "guarantee regardless of service" on the hourly service. If they only do half your kitchen and a tiny powder room..that is fine by them, and should be fine by the customer paying $44/hour. 2) We were not "allowed" to speak with the owner or anyone else....Ashley informed us that the owner "Crista" "empowered" the office managers to speak for the company and since the office manager deemed our experience "fine", there would be no further conversation, and we would not be getting any contact with the owner...we did inmail Crista, and have rec'd no response, so I presume that she doesn't care either. 3) Additionally, we were sent an estimate for almost a $1000 for them to clean our house. Simply outrageous. I cannot in good faith recommend this business. Their quality, practices, and complete disregard for customer satisfaction is not in line with other cleaning services/companies we have used in the past.

Wow! Exceeded my expectations for sure! I hired them to do a bathroom and kitchen that were both…read morepretty abused. They cleaned walls and doors where young children drew with crayon and markers!!! Incredible! I am going to have them come back after Thanksgiving giving! Well worth the cost - and it wasn't expensive. Support women and minorities businesses and hire this team they so great work! I will schedule to have them back in a couple weeks. If you need a quick clean up for move out or incoming guests this is the one to call.

Didn't show up after cancelling and rescheduling and didn't bother to call or text. Avoid if you…read moreactually need someone to show up

I absolutely love Cate! She is professional reliable and hard working She does a great job I would…read morehighly recommend her services

I cannot recommend Cate and her team enough. She has helped me with organizing, redecorating, and…read moreclearing clutter throughout my house. Cate is efficient and creative and she will come in with enthusiasm and a fresh eye for helping you organize and fix up your home. Her rates are super reasonable as well. Whether you need help organizing a closet, cleaning out an attic or sprucing up a bedroom (all of which she's done for me), you will not be disappointed.

Deep clean hire. Not even close. And my carpet was damaged…read more Customer service admitted this cleaning was not up to their standards but did not make anything right. I did my research and hired this company based on reviews. I'm so disappointed. Update. Told I was not going to be charged. Was charged anyway. The " make it right" was sending the original home cleaner back. She was going on 45 minutes late when I had to call to find out what was happening.

The service and cleaning were great. On time and over and above work quality. We will use them…read moreagain.

Tyler is great- he's responsive, available and great at what he does!…read moreHighly recommend his service and excited to have found such a wonderful cleaner in Denver. We have a dog so keeping our house clean can be tough, but he does a good job!

This was the worst cleaning experience ever. This was supposed to be a move-out cleaning full home…read more3brm 3bth, He did not vacuum the floors because I mentioned I was getting it shampooed the next day. Did not clean the crevice where the stove meets the cabinet. Did not clean the blinds or refrigerator left hair in the fridge. The worst of it all was he left a sink of dirty chemical cleaning water in my kitchen sink. But he put the stopper in upside down so it was stuck and had to pay a plumber to get it unstuck. The worst!!!!!!!!

Great Cleaning! I wasn't home when the cleaning was completed, but Marilynn followed my directions…read moreperfectly and I came home to a beautifully clean house!

Had a Weekly Plus special to try out this cleaning company. I was very excited as I was in the…read moremarket for a new cleaner. Communication with the owner was fine and scheduling was easy. No problems taking the voucher from Weekly Plus. One cleaner showed up and communicated nicely to what my expectations were. She informed me she was found on Craigslist and just needed to help with the vouchers. A bit disappointing and not a lot of experience. It showed. Unfortunately it was more of a surface clean, which I can do. The most disappoint piece was the cleaner so kindly stole from me. It was around the holiday season so gifts that I had not wrapped yet, went in her possession. Informed the owner of the situation after the fact, and was offered the same deal with a new cleaner. Very hesitant to try them again as I lost too much with a mediocre clean. Not recommended.

Very professional and communicative. Competitive pricing. Quick to respond. Highly recommend.read more

For my first experience with a cleaning service, I couldn't be more pleased!! The team arrived…read moreright on time and went straight to work. Living in a rural area with SO MUCH dust and dirt, plus dogs and all of their shedding, I know if was a big job, but they didn't even flinch! I am so happy that I am going to have them come on a regular basis. What a blessing for me, as it is more than I can keep up with at this stage in my life.

I couldn't be happier with the results! The team arrived on time, was professional, and incredibly…read morethorough. They took the time to assess the problem areas and explained the entire cleaning process before getting started. My carpets look brand new--stains I thought were permanent are completely gone, and everything smells fresh and clean. The drying time was also much faster than I expected.i also got my hardwood floor cleaned, it looks so good and shiny. Customer service was top-notch from start to finish. Booking was easy, pricing was fair, and the quality of the work exceeded my expectations. I would absolutely recommend this company to anyone looking for reliable and high-quality carpet cleaning!

Terrible service! was supposed to get a refund! I NEVER did! Dishonest! Please don't use this…read morecompany for your carpet care!