Brought my sister here prom dress shopping after going to a handful of different places. She found…read morean amazing dress, the staff is very helpful. The owners dad is the cutest

My wife came in with dress and child for alterations but they said they only had a seamstress on…read moreFriday and Saturday nights from 6-9, which is odd in and of itself. So my wife made an appt with the clerk for 6 pm on Saturday. We showed up and not only did they not have an appt for us, they said their seamstress doesn't even come on til 7:30. We weren't going to wait 90 min to see if we could possibly be seen. The clerk had no idea what was going on, never offered to speak to a manager, and never offered any concessions or discount on the anticipated service. Their attitude indicated that they clearly had sufficient business that they did not need to concern themselves with us or our time. This was a horrible experience with non-existent customer care or support. We will not be using them in the future. If you desire alterations, make sure you confirm at least 2-3 times and get something in writing as it appears they take nothing less than that as proof of an appt.

This place is horrible -- total scammers! There were bugs crawling all over the floor, and…read moreeverything is so unorganized. It took two weeks just to get a vest, and they didn't even order the one we paid for. Then they tried to give me a different color, claiming it was what I picked! The management here is awful and seriously needs to be replaced. The vest they finally gave us wasn't even the right size -- way too big! I wish I could've gotten a refund. If you plan to order anything from here, do it at least a month or two in advance (but honestly, I wouldn't recommend coming here at all). 0 stars from me!

From the owner: We have quality formalwear for a very affordable price in town, we also offer alterations in house…read more, embroidery, custom made and great custom service .

Amazing service - Connie is great. What a refreshing experience after we were treated so rudely by…read moretheir competitor Rex Formal Wear around the corner. Highly recommend Royal Tuxedo! Connie has a very can-do and positive attitude and very professional and helpful to customers.

Amazing service and competitive prices. I was attended very well. I greatly recommend you rent hereread more

Rene was extremely helpful. Our first experience getting a tux for prom was pleasurable. There…read morewas a great variety of tuxes and men's formal wear. The price was also reasonable. We will definitely return.

I was the best man at a wedding and we wanted to rent here because of a special they were doing. We…read moreordered three suits months before the wedding and was told that it'll come in a week or two BEFORE the wedding date with the furthest being the DAY BEFORE THE WEDDING. Getting to two weeks before the wedding we started calling because we wanted to make sure it would come in on time and wanted to know if it would fit and have time to fix it. Nope. After calling around 5-6 times before the wedding we were either told that it would be on the truck arriving that day, or it wouldn't even be transferred from their warehouse until the day before the wedding. We were at a rehearsal the day before when we got the text that the suits were ready to pick up. This was after annoying them. We get there she wants the rest of the payment before i can even try it on. Which... i guess makes since? But after waiting for so long i'd like to know it fits. And it didn't. too tight yet i dealt with it because guess what? it was the day before the wedding and after the service time i knew i wasn't getting it fixed. Their reasoning for the time being so late? Prom season. So i asked if this is their usual turn around time and they said YES. But after asking why it took so long when we ordered it in advanced, they said we could've PAYED more to have it arrive a couple days earlier. So if you want to be anxious about suits all the way up until the wedding, i suggest this place! Not to mention they wanted it back the very next day but said if we couldn't do that just call and it would be a fee

Do not rent from this place…read more 1. On 1/17/26 I reserved a tuxedo. I was told to pick it up on Wednesday 1/21/26 and that I would get a call before 2pm 2. On Wednesday I called at 3:42, I was told they were about to call me. I had an event at 5 pm at a location at across town. I was given a tuxedo to try on with a shirt that was 3XL. I have never worn anything larger than a L. I was told they could hem the shirt and be ready by 6pm. When I informed them I had to be across town at 5pm the older clerk angrily said "do you want it or not?" I politely said I would pick it up Friday afternoon. The jacket would have to also be hemmed up to match the shirt sleeves. 3. Friday afternoon I had another event that run late so at 5:46 I called them to inform them I would be 8 mins late to pick up the tuxedo. 4. The shirt was still fitting to big but i thought if i keep the jacket during the whole event on Saturday it would be ok. 5. The jacket sleeved were hemmed up about two inches from the mark the young staff member had done. The older gentleman even said it was hemmed up way above the mark. That gentleman was able to fix the jacket sleeves on the spot. 6. On 1/24/26 at 10:01 the event organizer informed all attendees the event would be cancelled due to the deteriorating weather conditions. At 11:18 I called Image Avenue Clothiers to inform them I would be returning the rental. I asked about their cancellation policy the young staff lady informed she would call me in 30 mins because they never had that happen in the past. I did not receive any calls. 7. I showed up around 1:20 with the tuxedo and rental agreement that has a cancellation fee of 50% on it. I was told by the older staff lady that I would not get any refund. Spend you money somewhere were you will be treated better.

I've been going to this place for the past six years and their quality of work has really ,really…read moregone down . I've had to take back three pairs pants because of the hem coming undone. Each time the owner has tried to charge me for their mistake.I took a 600 dollar suit to get tailored , he charged me 117 dollars to ruin my suit . When I told him I was not happy with the way the suit turned out he tried to tack on an additional charge . The owner was super rude about it . I'm sure the business will not go belly up on the count of my bad review , but if you don't want to deal with poor quality and service please stay away from this place .

The seller stated she shipped the item and failed to provide me with a tracking number. When I…read morecalled her about it, she made up some story about how the post office attempted to deliver it and no one was there... in an OFFICE during business hours! Instead of offering to reship the item promptly, she said she would be keeping the item to re-list it and she would issue me a refund. I am STILL waiting for my refund. She has not returned any of my emails requesting status of refund either. DO NOT do business with this lady. She is married to a rich neurosurgeon and does not do this for the money so she could care a rats ass about whether or not you get your item or are satisfied with her product. What a joke. HORRIBLE customer service.

Do not use this Boutique. They had my daughters dress for months. Then got kicked out of their…read morebuilding and now I have to go through a lawyer to see if I can get it back. Only reason I know is because I keep calling Dolores, the owner. It's been almost a year. Dolores would not call back. When I call, mailbox is always full and can't ever leave a voicemail. Not very good buisness practices. Promised a return phone call, but nothing, EVER!

I can't even give this business a one star we dropped off our dry cleaning on Friday. They said it…read morewould be ready by Wednesday. We came at Wednesday a little bit before five. They said it'll be ready at 5:30. We came back at 5:35 and they said oh we're gonna go leave. We're gonna go pick it up. It'll be 20 minutes. We are still sitting in our parking lot. It is 615 and she still has not come back. I feel like she has gone. Got off of work and forgot about us. I will never be back here. I suggest y'all make sure that whenever y'all come back, you're specific on the time that you want your stuff because if I would've gotten here at 8 o'clock this morning, my stuff still wouldn't have been here and I'm waiting and it's already 615 so do not come here do not come here.

Fantastic value, great communication. Check to see if my dry cleaning was done earlier than agreed…read moretime and it was! Would come back in a heartbeat

The outside of the building may not look the best, but they definitely provided a great service…read more Never had any issues.

This place has been here for many years. Don't let the appearance of it dexter you. I had used them…read morebefore for alterations, but this time I went for dry cleaning. The lady that assisted me was friendly. I dropped off my clothes on Monday late in the day and they were ready Wednesday. The cost is comparable to other places. Pants and a sweater were $4.99 each. They do have a drive through. I didn't utilize it, but seems convenient. Parking is on site.

this place felt unprofessional because the staff didn't seem properly trained like they didn't even…read morespeak English and the service quality didn't match the high prices. The general manager Donavon BO Jackson lookin A$$ was consistently rude, which made the experience even worse. Overall, the place felt poorly run and didn't show the level of customer care you'd expect from a legitimate business."

1) changing Huebner to the only same day service 2)…read morechanging starch chemicals so now extra heavy is the equivalent of what light starch would've been 3) raising prices like crazy 4) cutting back same day service deadline by an hour 5) changing store hours and not updating Google so when customers have to drive across SA to get their orders from Huebner since it is the only location that offers it, they're met with a locked door and no way to get their clothes. All within like a two year span. Seriously the fastest decline of quality I've ever witnessed. Lost a customer.